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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 24, 2020

Super staff, easy purchase, I would go back again to buy another from them. Paper work was quick. Did not did not feel rushed and it was closing time. More

by JUJUHOWARD5
Recommend Dealer
Yes
Employees Worked With
Roger Duke
Jun 25, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

June 24, 2020

I brought my car in for an oil change and also told em the seat warmers stopped working after my battery was swapped out. Which I figured it just needed to be reset. They told me I would have to bring i More

by Tlhoneycutt2
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 25, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 24, 2020

Edwards Chevrolet is the Best Car Dealearship in The World!!! Everyone is always courteous from the guys trying to make a sale to the mechanics and even the receptionist. The lady at the check out wind More

by DEBBIECAKE51
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Mike King, Scott Mckee
Jun 25, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

June 24, 2020

I was disappointed because I was lied to about what was wrong with my truck. My seat was stuck so I took it to Edward Chevrolet. They told me what was wrong with it without even taking the seat out. I took More

by demetris_e
Recommend Dealer
No
Employees Worked With
Mike King, Craig Avant
Jun 25, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 24, 2020

The service personnel were very friendly, professional and well organized. Everyone treated me like a long time customer and friend. Service bay was clean and well kept. I will bring my vehicle back and r More

by Steve
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 25, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 21, 2020

Mr. Wendell Gover and Mr. Wray were excellent professionals. They were business like as well as very personal. Little pressure and no arrogance, as I have experienced at other dealerships.I hav More

by HHUNTLEY3
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Jun 22, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Marty Phillips, General Manager, 205.716.3323

June 20, 2020

Well pleased with the service I have been nothing more than well satisfied with the staff at Edwards Downtown. The salesman was great. He keep in contact with me too make sure if More

by CBSLOAN62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Judson Halbrooks
Jun 22, 2020 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Marty Phillips, General Manager, 205.716.3323

June 19, 2020

Very friendly and professional felt welcome glad I came. Don't have 25 words. Lol ya'll are ruining the survey with the 25 words! Lol More

by CS21565
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 22, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Marty Phillips, General Manager, 205.716.3323

June 18, 2020

They were very professional and found me what I wanted very quickly. I am a man of few words. Twenty five words is kinda dumb. More

by CHANCE7193
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Jun 18, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review and being willing to meet the word requirement. We hope that you have a great day! ~Marty Phillips, General Manager

June 17, 2020

My car was handle by two departments; the paint and body shop & the service department. Scott and Wade was very friendly and personable. Thanks! I have to return to get some more maintenance completed. I tr More

by Diva04
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson, Scott Mckee
Jun 17, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott and Wade, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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