Edwards Chevrolet Buick GMC
Council Bluffs, IA
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190 Reviews of Edwards Chevrolet Buick GMC
Sales department and Rich were amazing. Service department has dissappointed me and I am still working on bed cover issues. One installed doesn't fit. department has dissappointed me and I am still working on bed cover issues. One installed doesn't fit. More
Purchased a 2019 ford escape. The sales agent was Randy Kahl he made the buying process easy and enjoyable wish all car salesmen were like him! Look forward to doing business with him again Kahl he made the buying process easy and enjoyable wish all car salesmen were like him! Look forward to doing business with him again More
2020 Equinox this is the fourth vehicle i purchased from the "Bass Master" himself!Fun and easy to deal with!i definitly recommend puchasing a vehicle from Randy K this is the fourth vehicle i purchased from the "Bass Master" himself!Fun and easy to deal with!i definitly recommend puchasing a vehicle from Randy Kahl More
Bill the lowballer bill was the worst idiot i have ever dealt with lowball fools do not do any business there!! i will never buy there i will tell 3 people a day not bill was the worst idiot i have ever dealt with lowball fools do not do any business there!! i will never buy there i will tell 3 people a day not to buy there and also they false advertise the vehicle a 2019 terrain advertised at 91 miles we get there had 3000 miles on it More
cadillac repair I bought my Cadillac from Edwards and it was the best car buying experience I have had with a dealer. Since then I have been more than impressed with I bought my Cadillac from Edwards and it was the best car buying experience I have had with a dealer. Since then I have been more than impressed with the service department particularly Fred and Omar. They make every repair or maintenance experience outstanding. They take care of me, keep me informed, and ensure I know what will be done and when the car will be ready. Their attention to detail and customer care is outstanding. I highly recommend Edwards for car buying and all maintenance. I have dealt with many car dealers in the area and bar none Edwards is the best customer focused dealer. They listen and try their best to satisfy. I have been to many dealers who don't listen and try and sell the car they need to get off the lot. Their service department isn't concerned with customer service (completely informing you up front and keeping you updated on status). I got my Cadillac back with two new tires, completely cleaned with no maintenance paper seat covers like I have at other dealer shops. Guess what, this place even ensured all my tires had the right tire pressure in every tire! I have gotten my car back from other shops with different tire pressure in every tire and none of them correct. You want a pleasant car buying and service experience, go to Edwards, if not, any car dealer will do. Ask for Fred or Omar. More
2018 Silverado 1500 Rich got me the truck i wanted and did it through a quick and easy process. Would recommend this store to any of my friends looking for a new Chevy. Rich got me the truck i wanted and did it through a quick and easy process. Would recommend this store to any of my friends looking for a new Chevy. More
Ask for Randy Kahl! I just arrived at Omaha without a car, and needed a reliably SUV to get the family from A to B. Spoke with Randy Kahl and he got us a perfect SUV with I just arrived at Omaha without a car, and needed a reliably SUV to get the family from A to B. Spoke with Randy Kahl and he got us a perfect SUV within my price range that same day. The process was extremely easy, and fast. I would highly recommend working with Randy Kahl. More
Joe Bockert Joe did a great job meeting our needs for a new vehicle. We went there for a used truck & Joe worked it out so we ended up with a new truck & saved a Joe did a great job meeting our needs for a new vehicle. We went there for a used truck & Joe worked it out so we ended up with a new truck & saved a TON of money !!! More
Extremely disappointed long time customers We purchased our truck last summer, that was a great experience, we would rate our purchasing experience five stars, however recently we had an experi We purchased our truck last summer, that was a great experience, we would rate our purchasing experience five stars, however recently we had an experience that makes us never want to deal with Edwards auto group again. We needed work done as the truck wouldn’t shift from park to drive without shutting off. We figured it would be an engine issue, which would have been covered by our warranty, but they said it was an issue with the 4x4 transfer case shift motor, which was somehow not covered by the warranty. Oh well, we paid for the repair. We then drove our truck towards home when the engine light and wrench lit up again. We had to call Edwards to tow our truck back due to the truck not shifting. Meanwhile we aren’t able to get a courtesy vehicle because we have progressive insurance?! Which is ridiculous, they’ve had our truck for a week now and if we want any updates we have to call them, they have not called us with updates. We still have no idea what they did to our truck AND we don’t have a vehicle to use to get to and from work. At this point, the only reason we are giving them any stars is because their sales people are great and their financial department has been great. Their “service” department is currently getting zero stars as far as we are concerned. ~Parracks More