Edwards Chevrolet 280

Had vehicle for over 28 days waiting on a part Windshield had to be replaced due to something being wrong with the heater. My son left his car on January 2nd, it is now January 30. I called today Windshield had to be replaced due to something being wrong with the heater. My son left his car on January 2nd, it is now January 30. I called today and spoke with Alex the Service Director, and advised him that my son shouldn't have to pay for the rental car for over a month because it was not his fault they couldn't get the correct windshield. He told me that it is Corporate's fault and I could call an attorney or anyone I wanted to there was nothing he could do about my son having to pay for a rental car when to me it is clearly the company's fault. He gave me a number to call for the General Motors Customer Assistance to see what they could do for me. I told him for good customer service he would have offered or already done that. He is on the Hwy 280 in Birmingham Alabama location service department. After speaking with someone else was told he did not have to pay for the rental car, but would have to speak with General Motors about the deductible. They finally put in an aftermarket windshield, the problem was where the windshield was coming from the windshield in the box was different from the one ordered 3 different times. Ben has been very good to my son, but my son is still dealing with General Motors concerning the deductible. More

Great, Easy Experience! Amazing Day! No pressure and nothing but Helpful! Lance Hood was awesome to work with and the whole team was very professional and personable. I would Amazing Day! No pressure and nothing but Helpful! Lance Hood was awesome to work with and the whole team was very professional and personable. I would recommend to anyone looking to buy! More

Easy like Sunday morning... on Saturday I've bought many vehicles over the course of my life and have never been able to do it in less than 6-8 hours or wanting to turn over a salesman's des I've bought many vehicles over the course of my life and have never been able to do it in less than 6-8 hours or wanting to turn over a salesman's desk. Todd Workman was extremely helpful, respectful, and actually listened to what we were saying. We gave Todd our budget, our vehicle requirements, then he quickly found options to fit our needs. Once we decided on our vehicle, Todd and the amazing Edwards staff quickly gave us a great valuation on our trade, negotiated final price, then had us on our way! Honestly, by far the least painful, and dare I say, most enjoyable car buying experience I've had. Thank you to Todd and the amazing Edwards staff, great job! God bless!! More

Excellent sales staff, very knowledgeable and professional. I have owned GM vehicles for years and have always been satisfied with their quality and durability. I was ready to trade my 2007 GMC Z71 with 252,000 I have owned GM vehicles for years and have always been satisfied with their quality and durability. I was ready to trade my 2007 GMC Z71 with 252,000 miles with no major repairs. I was primarily interested in a Certified Pre-Owned but after talking to Todd Workman and looking at the 2017 models, I decided to purchase a 2017 Chevy Z71. Todd asked questions to determine exactly what I needed and was able to quickly find the right truck. Pricing was excellent and their sales team made the purchasing experience very easy. I would highly recommend Edwards 280 to anyone interested in purchasing a new or Preowned Vehicle. More

Agressive sales manager Sales manager tried to push me into making a purchase above my comfort level. I almost was talked into his aggressive sales tactics and agreed to purc Sales manager tried to push me into making a purchase above my comfort level. I almost was talked into his aggressive sales tactics and agreed to purchase. Fortunately had to leave before transaction could occur. After sleeping on my decision, I decide against this purchase and dealership because I didn't like or trust sales manager. Next day the sales manager called me and questioned my integrity and told me to not ever contact him again when shopping for vehicles. I bought my Chevy truck from another dealership, whereas I was treated as a customer and with respect. More

Excellent Company The salesman was outstanding and the manager as well. I will certainly recommend your company to as many as I can. Again, thanks for the excellent ser The salesman was outstanding and the manager as well. I will certainly recommend your company to as many as I can. Again, thanks for the excellent service. More

Professional fast and friendly service department I have had previous experience with other car dealersships and service dept. But you will not regret purchasing and having your vehicle serviced at E I have had previous experience with other car dealersships and service dept. But you will not regret purchasing and having your vehicle serviced at Edwards Chevrolet 280. The staff was friendly courteous and never pressure you to anything. They had my vehicle serviced and ready in a timely manner. Customer service means a lot and you will not be disappointed! More

Sales and service department THE BEST We were not looking for a vehicle but stopped in and drove a new Tahoe. I loved it and the salesman was extremely nice with know pressure he just let We were not looking for a vehicle but stopped in and drove a new Tahoe. I loved it and the salesman was extremely nice with know pressure he just let us look at different vehicles even though I knew I loved the Tahoe. This was the easiest purchase I have ever made with no haggling over prices and buying. Friendliest staff and employees. More

Two failed transactions My experience started off great until we got to the table to sign, and they refused to fix the bumper. I didn't know that this dealership would sell a My experience started off great until we got to the table to sign, and they refused to fix the bumper. I didn't know that this dealership would sell a car with damage, and refuse to fix it. So one week later my husband was contacted about another car they had that I originally test drove first. He informed them that he wouldn't be able to make it to the dealership before they closed but we wanted the car. So they processed everything over the phone. They told him they would deliver it to our home. Called the following business day to see when they would deliver. We were told they had sold our car to someone else an hour after we purchased it by someone that had no clue what had happened. Needless to say they have done absolutely nothing to try to make this bad experience right. This dealership is the worst!! More

5 Stars. "The Best" I took my car in for service. Arrived on time and Devan greeted me and asked how he could assist and they jumped on my car and had me out quickly and I took my car in for service. Arrived on time and Devan greeted me and asked how he could assist and they jumped on my car and had me out quickly and the lounge had treats, was clean everyone was friendly. I met a salesman, Patrick from Slapout, he was so nice. I will be back! Great experience! More