Edwards Chevrolet 280
Birmingham, AL
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Agressive sales manager Sales manager tried to push me into making a purchase above my comfort level. I almost was talked into his aggressive sales tactics and agreed to purc Sales manager tried to push me into making a purchase above my comfort level. I almost was talked into his aggressive sales tactics and agreed to purchase. Fortunately had to leave before transaction could occur. After sleeping on my decision, I decide against this purchase and dealership because I didn't like or trust sales manager. Next day the sales manager called me and questioned my integrity and told me to not ever contact him again when shopping for vehicles. I bought my Chevy truck from another dealership, whereas I was treated as a customer and with respect. More
Excellent Company The salesman was outstanding and the manager as well. I will certainly recommend your company to as many as I can. Again, thanks for the excellent ser The salesman was outstanding and the manager as well. I will certainly recommend your company to as many as I can. Again, thanks for the excellent service. More
Professional fast and friendly service department I have had previous experience with other car dealersships and service dept. But you will not regret purchasing and having your vehicle serviced at E I have had previous experience with other car dealersships and service dept. But you will not regret purchasing and having your vehicle serviced at Edwards Chevrolet 280. The staff was friendly courteous and never pressure you to anything. They had my vehicle serviced and ready in a timely manner. Customer service means a lot and you will not be disappointed! More
Sales and service department THE BEST We were not looking for a vehicle but stopped in and drove a new Tahoe. I loved it and the salesman was extremely nice with know pressure he just let We were not looking for a vehicle but stopped in and drove a new Tahoe. I loved it and the salesman was extremely nice with know pressure he just let us look at different vehicles even though I knew I loved the Tahoe. This was the easiest purchase I have ever made with no haggling over prices and buying. Friendliest staff and employees. More
Two failed transactions My experience started off great until we got to the table to sign, and they refused to fix the bumper. I didn't know that this dealership would sell a My experience started off great until we got to the table to sign, and they refused to fix the bumper. I didn't know that this dealership would sell a car with damage, and refuse to fix it. So one week later my husband was contacted about another car they had that I originally test drove first. He informed them that he wouldn't be able to make it to the dealership before they closed but we wanted the car. So they processed everything over the phone. They told him they would deliver it to our home. Called the following business day to see when they would deliver. We were told they had sold our car to someone else an hour after we purchased it by someone that had no clue what had happened. Needless to say they have done absolutely nothing to try to make this bad experience right. This dealership is the worst!! More
5 Stars. "The Best" I took my car in for service. Arrived on time and Devan greeted me and asked how he could assist and they jumped on my car and had me out quickly and I took my car in for service. Arrived on time and Devan greeted me and asked how he could assist and they jumped on my car and had me out quickly and the lounge had treats, was clean everyone was friendly. I met a salesman, Patrick from Slapout, he was so nice. I will be back! Great experience! More
The worse service department I have ever dealed with ! I will never walk back in there door. The service department spilled def all over the engine of my brand. New 60.000 truck and left it. I find it wee I will never walk back in there door. The service department spilled def all over the engine of my brand. New 60.000 truck and left it. I find it weeks later. And now my engine and engine bay has corrison started in the metal. When I call them I get told a bunch of lies. I was promised to talk to a service manager when I get there. And he's not even there........ They will tell you LIES . They ended up letting two young new guys pressure wash the engine of my. New truck and wash the out side witch was not why I was there. After I was promised that the shop Forman would over see the work done to my truck. All xxxxxxxx please AWAY More
Best Car Buying Experience Ever!! I came in thinking there was no way I could get a new car but Brian showed me a couple of cars and I ended up with a new Equinox. I LOVE IT!! I came in thinking there was no way I could get a new car but Brian showed me a couple of cars and I ended up with a new Equinox. I LOVE IT!! More
The worst buying experience I have ever experienced I would never reccomend this dealership for anyone looking to purchase a vehicle. My son and I was totally lied to and taken advantage of. I would never reccomend this dealership for anyone looking to purchase a vehicle. My son and I was totally lied to and taken advantage of. More
"Great Service Department" I drive to Birmingham from Panama City Beach for service on my Corvette !! James Whitehead (an Excellent service advisor and Salesman) always does a I drive to Birmingham from Panama City Beach for service on my Corvette !! James Whitehead (an Excellent service advisor and Salesman) always does a Fantastic Job !!! Great Dealership!!! Truly Professional People!!!!! Don Freeman 06/12/2015 More