Edwards Chevrolet 280
Birmingham, AL
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Awesome! Just bought a 17 Tahoe and had a pleasant transaction. We were treated great from the first contact with Tariq Ali until the hand shake as we were dri Just bought a 17 Tahoe and had a pleasant transaction. We were treated great from the first contact with Tariq Ali until the hand shake as we were driving off in our new vehicle. I highly recommend Tariq and the staff at Edwards Chevrolet 280. More
Danny Mayo...The Chevy Man! Danny Mayo made our purchase experience easy. He is very professional and extremely knowledgeable about the products he sells. We highly recommend buy Danny Mayo made our purchase experience easy. He is very professional and extremely knowledgeable about the products he sells. We highly recommend buying from him! More
Worst Experience Ever! Came out on a lunch break go look at some specific stock numbers found online. We wanted a used 2016 with low mileage, which there were 2 on the lot. Came out on a lunch break go look at some specific stock numbers found online. We wanted a used 2016 with low mileage, which there were 2 on the lot. The salesman Alex White redirected us to a 2017 saying we'd get a better deal since it had $8K in rebates. We also advised him that we had financing already and only wanted a certain about of vehicle and had a trade and it's KBB value of which we already knew. Well, after he showed us the 2017, I reiterated this vehicle is ABOVE what we wish to pay. He insisted and proceeded to "work a deal". On the inside we waited at his desk, all for him to come back with $12K OVER what we said. Total waste of time, so we left. Next day, sales manager Travis Boyd called begging us to give them a chance to make things right, saying he understood that we had already visited another local Chevrolet dealership and wasted 4 hours of our time with the addition of multiple credit pulls. He proceeded to ask if we could do without certain features and focus on a vehicle $5K less than what was presented to us the date before. After a 15 minute conversation, reassuring me of what he could do, we gathered 2 stock numbers online which met the criteria of which he mentioned. After which, we returned to the dealership with those numbers and Travis advised us that the vehicle of choice was located at their other dealership downtown and that he'd send salesman Alex to pick it up. From that point, we called our bank and began running numbers with them. Travis then insisted he gather our information assuring us he could do better than what we was presented with our bank. So, again for the second time our credit was ran and shopped around. After sitting 2 hours at salesman Alex's desk, I walked over and asked for an update but there wasn't one. I was told it they were working on it. I had to leave to pick up our son from school, and this took an additional 2 hours. Before going directly home, I made a call to Travis & Alex to see if I needed to come back by. I was told the banks were closed for the day and they would get back with us tomorrow. So here we are day 3 around 11am and hadn't received one call from Alex or Travis. After getting Alex on the phone, he said he would find out what's going on and call us back. I asked would this be within the next hour, he said yes. 2 hours went by, so we called them all to be told that the vehicle we wanted was sold last night. So, we went back to the dealership to ask if they could work a deal with the vehicle they have on their lot that was presented to us on day 1. It was a difference of $3K in rebates from the one that was "sold" last night and the one on their lot. Well, we thought we'll for the inconvenience and 3 days of run around we'd get some kind of customer service. However, when I got to the dealership, I was told by Alex who didn't seem interested in talking with me, that he was unsure of what was going on. So Travis walks up smiling, tries to hug me (very unprofessional) and tells me the vehicle I wanted was sold and that he'd continue to work on getting me one. I asked could you work out someone with the one you have and we can purchase today instead of dragging this on any further. He tells me no, that basically I'm asking for too much, he's not doing it, and my payment would increase $255 for $3,000 difference in price between the two. I then asked for the head manager of sales, he tells me you're looking at him, all for me to walk out the door and ask an innocent salesman who the head sales manager(s) are and then names were Patrick & Dave, neither of which are him. I told Travis, it's clear you guys really don't want to work with us and have wasted 3 days of our time of which you promised you wouldn't do and would prefer that I walk out the door. His response, well have a good day! The sad part is that I drove to Edwards downtown immediately afterwards and the exact truck (stock number matched) was sitting right out front. We were also able to purchase the vehicle with the terms and payment we wanted, without the lies and run around the same day! It's pretty clear to me this dealership had no intentions on selling us anything, wasted our time and more credit pulls, talked bad about the other Chevy dealers in the area, but has the worst customer service I've seen in my 10 years experience in purchasing vehicles. More
Surprisely Blessed and wonderfully thankful. I was going to be in the market for a vehicle in 2016 but my debt's pay-off goals did not come when predicted. I pushed my expected opportunity to Ma I was going to be in the market for a vehicle in 2016 but my debt's pay-off goals did not come when predicted. I pushed my expected opportunity to May 2017-October of 2017; however, my current car did not feel the same way. It was time to get into something bigger and something newer. I love my Pontiac and I thankful I still have her, but she is 10years old now and its time for a change. I applied online and was pre-approved. I received an email from the company within 2 hours and expressed my desires i.e. seats, interest rate, new/used, and price point. Soon after that I was contacted by Travis. I had not realized that I reached out to the store on 280 vs. downtown, but I am glad I did (not to speak anything negative about downtown as my sister has had great experiences over the years with them). I was greeted by Tariq Ali over the phone prior to my appointment and was introduced to him once I arrived. He had his papers with the car stats and prices and we got right to reviewing. He is very knowledgeable about his inventory, prices, and was very courteous. I had a great experience; never felt pressured, was given all of my options upfront, and I came in being realistic. My payments were in my range and my interest rate was much lower than I expected it to be. If anyone is interested in getting a Chevy go to the Inverness location of Edwards Chevyman and ask for the one and the only "The Heavy Weight Salesman of the Year" in my book Mr. Tariq Ali. More
Tariq is the Man If your going to buy a car go buy a car at Edward Chevrolet my salesman was Tariq Ali. He made my first buying experience awesome ,Very upfront and Pr If your going to buy a car go buy a car at Edward Chevrolet my salesman was Tariq Ali. He made my first buying experience awesome ,Very upfront and Professional Go see Tariq !!!! More
Great Customer Service I have a jeep - but took it by anyway. I didn't feel any pressure to have the work done immediately (it was an AC problem and it is February). The S I have a jeep - but took it by anyway. I didn't feel any pressure to have the work done immediately (it was an AC problem and it is February). The Service Manger made sure I understood what was happening and what they needed to do to correct it and how long it may take. Thanks, Alex! More
Informative, pressure free experience This is my second purchase from Edwards Chevy. My previous purchase, a Trailblazer, was a smooth and positive experience for me. So I thought I would This is my second purchase from Edwards Chevy. My previous purchase, a Trailblazer, was a smooth and positive experience for me. So I thought I would give Edwards Chevy another chance on this purchase. When I got there the salesman, Lance Hood, greeted me and took the time to learn about what I was looking for. After reviewing different options we test drove a few vehicles, and then sat down to discuss pricing options. Lance was not pushy or aggressive, which is something I can say I haven't experienced on either transaction with this dealer. My experience from the time I hit the lot through signing paperwork was positive. Not one member of the staff was pushy, and they ALL were willing to stop the process to review a number of different options available to me. I will be returning when I am ready to purchase my next vehicle, and I would HIGHLY recommend Lance to anyone looking to buy a car. He knows GM's product line very well, and understands it takes time to identify exactly what each person is looking for in their next vehicle. More
Awesome service!!! Great customer service. Tariq was very patient, friendly, and understanding to my needs when I purchase my car. I am very pleased and would recommend Great customer service. Tariq was very patient, friendly, and understanding to my needs when I purchase my car. I am very pleased and would recommend Edwards Chevrolet 280 and Tariq. More
No hassle,just good service My sales agent Todd was very polite,answered all questions, and treated me with respect.I truly enjoyed doing business with them and will give them my My sales agent Todd was very polite,answered all questions, and treated me with respect.I truly enjoyed doing business with them and will give them my business in the future. More
Great experience! Danny Mayo with Edwards Chevrolet was a pleasure to work with on purchasing our Tahoe. The car buying experience was pleasant and laid back. Friendly Danny Mayo with Edwards Chevrolet was a pleasure to work with on purchasing our Tahoe. The car buying experience was pleasant and laid back. Friendly and knowledgeable people throughout the dealership. I would recommend Edwards Chevrolet to anyone! More