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Edwards Chevrolet 280

Birmingham, AL

3.6
814 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 814 reviews

March 29, 2017

Excellent Customer Service!! I was in the dealership this past weekend with my sister who was buying a car from Danny Mayo and I mentioned my remote starter didn't work on my Mali More

by Kathleen K Kimber
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Mayo
Apr 07, 2017 -

Edwards Chevrolet 280 responded

Kathleen, thank you for the awesome feedback! You're right, Danny is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Come back anytime! Sincerely, Melissa Diaz – Customer Experience Manager

March 29, 2017

Quick and Easy-No Upsell Danny and the team at Edwards Chevrolet listened to what I needed and got me that. They didn't try to sell me something I didn't need. Really great ex More

by robriley88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mayo
Apr 07, 2017 -

Edwards Chevrolet 280 responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Edwards Chevrolet-280. Thank you so much for your business and please let us know if there's anything else we can do for you! Sincerely, Melissa Diaz – Customer Experience Manager

March 28, 2017

Great Experience with Danny Mayo!!! Went to Edwards Chevy 280 on Saturday to find an auto and met with Danny Mayo. He was highly recommended to me by my brother who had dealt with him o More

by Ann LeBlanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mayo
Apr 07, 2017 -

Edwards Chevrolet 280 responded

Ann, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience, and we could not be happier to hear about how amazing yours was. We will share your comments with Danny and the team and we look forward to seeing you at our dealership in the future! Sincerely, Melissa Diaz – Customer Experience Manager

March 26, 2017

Superb experience Lance did an excellent job! He took care of everything and was able to answer any questions we had! We went in to get a new car, left with a new car a More

by Alanbentley22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Harbison, Brian Gwin, Lance Hood, Alex Hood
Mar 27, 2017 -

Edwards Chevrolet 280 responded

Thank you for the great review! I am happy to hear that Lance took care of everything and was able to answer any questions you had during your purchased visit. We look very forward to seeing you again in the future! Sincerely, Melissa Diaz – Customer Experience Manager

March 25, 2017

Lance was great when it came to buying my truck he helped us stay in the price we needed and worked out the payment terms that worked for us thanks again Lance More

by Sanderfer29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hood
Mar 27, 2017 -

Edwards Chevrolet 280 responded

Thank you for the great feedback! At Edwards Chevrolet-280, it is always our number one goal to get the perfect vehicle at the right price for our amazing customers. Lance is such an amazing part of the sales team, and it’s so awesome to hear that you got to experience it for yourself. Welcome to the Edwards Chevrolet-280 family! Sincerely, Melissa Diaz – Customer Experience Manager

March 25, 2017

Service was great Went in for recall service and repair on fuel line. They were prompt and very courteous! Took a while for work to be done, but considering they had to More

by Mlarkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Evans
Mar 27, 2017 -

Edwards Chevrolet 280 responded

I really appreciate you taking the time to write this nice feedback about our dealership. We focus on providing prompt service as well as being courteous. It's helpful to know that we are meeting our goal in regards to that. If there is anything else we can do for you just give us a call! Sincerely, Melissa Diaz – Customer Experience Manager

March 24, 2017

Successful purchase of my Yukon Todd worked diligently to make my purchase satisfactory. He also assisted me in the set up of in car media. His assistance was much appreciated. More

by Maggie321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gwin, Todd Workman
Mar 27, 2017 -

Edwards Chevrolet 280 responded

First and foremost, thank you for stopping by to leave this incredible review. I'm happy that your visit reflects these values and that Todd assisted you during your visit. Give us a call if you have any further questions. Sincerely, Melissa Diaz – Customer Experience Manager

March 18, 2017

Service center experience Excellent, professional service; received in a very timely manner. T. J. Cunningham was very courteous. He was very helpful in ascertaining and fulfi More

by LilBook1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Mar 27, 2017 -

Edwards Chevrolet 280 responded

Thank you for taking the time to write this wonderful review of our service department. I am glad to know that TJ was helpful, professional and courteous during your service visit. Please let us know how we may be able to help next! Sincerely, Melissa Diaz – Customer Experience Manager

March 17, 2017

Beyond amazing customer service I was looking for a very specific truck and had not been able to locate one for over six months. I stopped in and was helped by Tariq. I couldn't have More

by Tinnerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gwin, Tariq Ali
Mar 17, 2017 -

Edwards Chevrolet 280 responded

Thank you for this excellent review! Tariq truly knows his stuff! We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs! Sincerely, Melissa Diaz – Customer Experience Manager

March 17, 2017

Awesome service department Great service from the phone call to schedule the appointment to the shuttle service during my recall to the service performed! TJ had everything read More

by Sprestonpg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Ed. Shuttle driver, Keena Beavers , TJ Cunningham
Mar 27, 2017 -

Edwards Chevrolet 280 responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Melissa Diaz – Customer Experience Manager

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