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Edwards Chevrolet 280

Birmingham, AL

3.6
814 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 814 reviews

April 27, 2017

Pleasant vehicle purchase My salesman Todd Workman was very knowledgeable about the SUV I was interested in. He helped me find THE ONE! I tested out a few, before I found a ke More

by LuvMyTahoe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Workman
Apr 28, 2017 -

Edwards Chevrolet 280 responded

Thank you so very much for this positive review about our dealership and Todd! We couldn't be happier knowing he was able to get you into just the right SUV for your needs! Please come back to see us again in the future, and safe travels! Sincerely, Melissa Diaz – Customer Experience Manager

April 26, 2017

good experience, great experience , easy to work with, salesman was knowledgeable on all aspects of the vehicle, didn't have to be there all day with the purchase. More

by coachdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee House
Apr 26, 2017 -

Edwards Chevrolet 280 responded

Thank you for this awesome review! We are pleased to hear you had an excellent experience with us and our team! Safe travels, and come back anytime! Sincerely, Melissa Diaz – Customer Experience Manager

April 23, 2017

Unfortunate experience It's unfortunate that the sales manager is unwilling to deal on the cars. He was willing to lose a sale rather than meet on a price. They seem to tal More

by Nodeal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Boyd
Apr 24, 2017 -

Edwards Chevrolet 280 responded

We are sorry to hear about your visit. The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Regards, Edwards Chevroler-280 Team

April 20, 2017

OK I GUESS THE ONLY THING THAT I HAVE A PROBLEM IS THAT IF YOU ARE OLDER AND HAVE A WALKING PROBLEM IS THE CRUB YOU HAVE TO GO UP AND DOWN I'VE ASK NUMBER OF PE More

by JONES123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Apr 21, 2017 -

Edwards Chevrolet 280 responded

Jones, we would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Melissa Diaz – Customer Experience Manager – (205) 951-6330

April 18, 2017

Outstanding service department!!! Outstanding service. Always thorough, they kept me informed throughout the process and service was performed in a reasonable time frame. A refreshing More

by jdf1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Apr 21, 2017 -

Edwards Chevrolet 280 responded

Thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Melissa Diaz – Customer Experience Manager – (205) 951-6330

April 18, 2017

my experience with Edwards chevy After my appointment was made,service department sent reminders and when I arrived,everyone was nice,work was done quickly !it was a nice experience! More

by Bamaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Apr 21, 2017 -

Edwards Chevrolet 280 responded

Thank you for the perfect review! We are happy that our staff was nice and quick during your service visit. We thank you for your business and hope to see you again for your future automotive needs! Sincerely, Melissa Diaz – Customer Experience Manager

April 15, 2017

A great buying experience. Lance was very helpful and courteous. Had much information about tour vehicle. Made us feel at home. Would recommend him to anyone who is looking to p More

by oliveraleta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hood, Randy Goble
Apr 21, 2017 -

Edwards Chevrolet 280 responded

Oliver, thank you for the great review! I am happy to hear that Lance was very helpful and courteous during your visit. Thank you for the recommendation and hope to see you soon. Sincerely, Melissa Diaz – Customer Experience Manager

April 15, 2017

Drop in to replace a headlight bulb I have been using Edward's Chevrolet on 280 since 2008 when I purchased my first Tahoe from them. Sheryl Frazier has been our service advisor since More

by Stubridges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Apr 21, 2017 -

Edwards Chevrolet 280 responded

Thank you so much for the great review of your experience at our dealership and especially with Sheryl. We focus on providing prompt service as well as being friendly and professional. It's helpful to know that we are meeting our goal in regards to that. If there is anything else we can do for you just give us a call! Sincerely, Melissa Diaz – Customer Experience Manager http://www.dealerrater.com/cdn/u/86.20170327.2/images/buttons/btn_submit.png

April 14, 2017

Awesome Experience From the moment I arrived and stepped into the dealership I felt welcomed. I was so dreading the car buying experience, but it went way better than e More

by SWTHLR26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam (sales), Randy Goble
Apr 21, 2017 -

Edwards Chevrolet 280 responded

Thank you for the perfect review! I am happy that Adam was very engaging and knowledgeable during you purchased experience. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Melissa Diaz – Customer Experience Manager

April 13, 2017

Great Experience Hadn't bought a vehicle in quite a while and was not really looking forward to the whole car buying deal. The whole experience was very easy and laid More

by L.Glasgow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Mayo
Apr 21, 2017 -

Edwards Chevrolet 280 responded

Thank you for the wonderful review! I am happy to know that Danny was helpful and made you fee at home which we know you deserve. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Melissa Diaz – Customer Experience Manager

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