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Edwards Chevrolet 280

Birmingham, AL

3.6
811 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 811 reviews

February 15, 2018

Good experience Got in and out on time, glad I made an appointment for service. The trip could have been better with more input from the service employees. I had an u More

by BLAKEADVERTISING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure of the name of the Service Manager I spoke with., Sheryl Frazier
Feb 19, 2018 -

Edwards Chevrolet 280 responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Kevin Liles - General Manager - 205-951-6227

February 14, 2018

Excellent and timely service The service technician was knowledgeable, considerate, and friendly. She kept me informed of what was happening with my car. The van driver was cour More

by DR.PRN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Driver of courtesy van, Sheryl Frazier
Feb 15, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for taking the time to leave this review. I'm glad to hear that our team were able to provide you with a friendly, courteous, considerate and informative service on your car. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Kevin Liles - General Manager

February 14, 2018

How it should be I went to other Chevy dealerships first out of convenience and had a horrible experience. I came to Edwards and had the best, most relaxed experience More

by Lawman569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeVan Johnson
Feb 15, 2018 -

Edwards Chevrolet 280 responded

Congratulations on your purchase! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our staff provided you the most comfortable dealer experience ever! Thanks for your recommendation as well. If you have any further needs, do not hesitate to come back to see us. Sincerely, Kevin Liles - General Manager

February 13, 2018

Problem with back tire on driver side. I called TJ in Service about my back tire losing air. The next morning he had me bring my car in. TJ had everything ready to take my car back to ser More

by Linda Owen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Feb 15, 2018 -

Edwards Chevrolet 280 responded

Linda, thanks for your kind words! TJ is a valuable member of our team and he will be grateful to read the nice comments you left him. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Kevin Liles - General Manager

February 13, 2018

Always great service and very friendly TJ knew who I was when I walked in the door. Everyone is always really friendly there. I lease my car through Edwards and have never had an issue with More

by Pookahbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Feb 15, 2018 -

Edwards Chevrolet 280 responded

Thank you for your continued patronage and for leaving us this feedback. I’m very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Until next time, drive safe! Sincerely, Kevin Liles - General Manager

February 12, 2018

Low pressure professionalism Good selection of vehicles and very low-pressure environment. James was helpful and I never felt that he was too aggressive in his approach. Would s More

by gmdavis33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hurt
Feb 15, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for your feedback and congratulations on your purchase! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with James and please let me know if we can ever help you in the future. Sincerely, Kevin Liles - General Manager

February 12, 2018

Oil change and tire rotation I bought my vehicle at Hendrick Chevrolet, but their customer service in the service center is atrocious. I spent over three hours waiting on my vehi More

by MAX.PRICE205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Logan
Feb 15, 2018 -

Edwards Chevrolet 280 responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Kevin Liles - General Manager

February 12, 2018

Have lost my business I had been a loyal patron, no one had touched my car but them, until my most recent visit. I took my 2017 Corvette Grand Sport in to have a tire repla More

by DOROTHY P MEEKS
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheryl Frazier
February 11, 2018

Service on 2013 Tahoe Prompt and efficient service. Oil change and vehicle service completed within 45 mins. Friendly Service Department. Liked the idea of scheduling a 6 More

by Larry A. Lowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Feb 15, 2018 -

Edwards Chevrolet 280 responded

We cannot thank you enough for this glowing review of our service center, Larry! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Kevin Liles - General Manager

February 08, 2018

Outstanding!!! Everyone I talker vas very friendly and Jodi was great she kept us informed every step of the way'. Also, the Front Office pepple were great. More

by FAW1938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi.
Feb 15, 2018 -

Edwards Chevrolet 280 responded

Thank you very much for taking your time to leave us a great review. Congratulations on your purchase! I'm glad that Jodi and the team were able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Sincerely, Kevin Liles - General Manager

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