Edwards Chevrolet 280

Routine Maintenance Ben (Service Advisor) took good care of me, as usual. The service was timely, and everything was well explained in regards to the service. Have used Ben (Service Advisor) took good care of me, as usual. The service was timely, and everything was well explained in regards to the service. Have used this service department exclusively since purchase, and have never had a problem. More

T.J. was very attentive & kept me informed! Clean& customer service exceeds expectations. I’d definitely recommend anyone that had mechanical concerns, give the original Chevyman a try, their go Clean& customer service exceeds expectations. I’d definitely recommend anyone that had mechanical concerns, give the original Chevyman a try, their goal is to not disappoint. More

Chevy Cruze purchase No one was to pushy and everyone was helpful and friendly. I will consider doing Business there again. Excellent customer service and nice selection No one was to pushy and everyone was helpful and friendly. I will consider doing Business there again. Excellent customer service and nice selection of vehicles for a smaller lot. More

Good experience with Matt Billions Very cordial and informative. Great deal on my 2018 Equinox! Thanks! Matt was still attentive and patient, despite being in excruciating pain due to a Very cordial and informative. Great deal on my 2018 Equinox! Thanks! Matt was still attentive and patient, despite being in excruciating pain due to an injury. More

Great Customer Service Help me with everything I needed for my visit at the office and helped me on the information provided for inspection great worker overall love it Help me with everything I needed for my visit at the office and helped me on the information provided for inspection great worker overall love it More

Pleasant and professional The entire experience was pleasant and I never felt like I was being pressured. The sales staff were knowledgeable and professional. Danny Mayo was ve The entire experience was pleasant and I never felt like I was being pressured. The sales staff were knowledgeable and professional. Danny Mayo was very efficient and friendly and I was given a very nice trade value for my truck. The only thing I found distasteful was the "Chevyman package" sticker. I am disappointed that Edwards has started the nonsense of adding $1300-$2500 cost to the bottom line under the guise of " free nitrogen,extra oil changes,door edge guards and a plastic bed liner". To me it says the customer is too stupid know how new car sales work. Customers want dealerships to be 100% above board and adding extra stickers that add huge markups to the the final numbers are somewhat of a slap in the face. Also, nobody really believes it takes a $489.99 doc fee to process the paper work. I would rather Edwards be honest and just say" we need more money out of you". Just because everybody else is doing it doesn't mean you should...neither does it make it right. More

Very satisfied! We are very satisfied with Edwards Chevrolet. Everyone is so nice and friendly. TJ in the service dept. is especially very nice! Thank you all!!!!!!!! We are very satisfied with Edwards Chevrolet. Everyone is so nice and friendly. TJ in the service dept. is especially very nice! Thank you all!!!!!!!!!!!!!! More

Garbage I dropped my 2007 Chevy Avalanche there last week to get a BCM programmed for $100. I was good with that. Then I get a call the next day and there wer I dropped my 2007 Chevy Avalanche there last week to get a BCM programmed for $100. I was good with that. Then I get a call the next day and there were more electrical issues and it would now be $390. I told Ben that I needed the electrical issues fixed, so do it. A few days later I get a call from Ben and he said I was ready. I get there and now the total is $551. I did not have time to argue really and paid it. We go out to get in the vehicle and the instrument lights did not come on. I was none too happy to discover this as that was why I brought it to them in the first place. Then he tells me if I want that fixed, it will be $375 more.. I'm like, what kind of racket is this. My friend was dismayed as well. We get the truck a mile down the road and open the hood to discover the ECM is just laying there not mounted and could have fell down into the belt or other moving parts and done a ton of damage. I call and they had me bring back. When my friend takes it back up there, they seemed perturbed to have to do it. You start at 100, then 390, then 551, and don't fix what all I needed done, leave my ECM dangling loose, and you guys are perturbed?? The audacity of these guys to act that way! Wouldn't in a million years expect to receive this type of service from a Chevy dealership! Garbage! More

First oil change and engine light. Fast reliable service. Thank you Ben for making sure my car was ready today and for fixing my check engine issue. Keena was great at following up with Fast reliable service. Thank you Ben for making sure my car was ready today and for fixing my check engine issue. Keena was great at following up with my appointment. More

Conscious & Courteous! Edwards worked me in for an oil change and tire rotation, were very hospitable giving me a cubicle to work in while I waited, performed the work quick Edwards worked me in for an oil change and tire rotation, were very hospitable giving me a cubicle to work in while I waited, performed the work quickly and efficiently and explained what would be next in service. Ben was extremely conscious of my time and courteous throughout the process! More