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Edwards Chevrolet 280

Birmingham, AL

3.6
811 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 811 reviews

April 07, 2021

While Chevrolets are a great product, I keep coming back because of Matt Billions. He is always eager to help me and makes the process super comfortable. He is knowledgeable about the vehicles he is selling More

by Lee B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lamb, Finance, Matt Billions
Apr 12, 2021 -

Edwards Chevrolet 280 responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Liles - General Manager

February 21, 2021

I called and made an appointment to see a 2021 Silverado 1500 Trail Boss LT. When I arrived the vehicle was out front and I was met by Justin. He asked if I had any questions regarding the truck, wasn't p More

by cbposey70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Smith
Feb 24, 2021 -

Edwards Chevrolet 280 responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Kevin Liles - General Manager

January 27, 2021

On 1/15/2021 I agreed to purchase a used gmc Sierra 1500 2017,the truck needed some repairs before settling the deal, agreement was to have repairs completed on 1/22/2021, repairs not complete as promis More

by Carlseals0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hayen was my salesman
Jan 29, 2021 -

Edwards Chevrolet 280 responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

January 15, 2021

. Today I had the best, fastest experience ever . Today I had the best, fastest experience ever purchasing my 2018 Chevrolet Malibu. My saleperson name Veronica Tassone(the best🥰)pro More

by sharmainedavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tassone, Patrick McDonald
Jan 21, 2021 -

Edwards Chevrolet 280 responded

Sharmaine, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Edwards Chevrolet-280! Sincerely, Kevin Liles - General Manager

October 03, 2020

Bought a 2020 Chevrolet Trax. Called Matt Billions and told him what I was looking for and price range. He pulled what he thought I would like and was 100% spot on! Didn't have to look no further and pro More

by lhumphries42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee House, Matt Billions
Oct 07, 2020 -

Edwards Chevrolet 280 responded

I am happy to hear your time spent with Matt was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Kevin Liles - General Manager

September 07, 2020

Bought a new 2021 Tahoe, didn’t realize they charged me $2,250 for a a extended warranty that I didn’t ask for and it was never mentioned. until after I left. Jason the finance guy never mentioned it. I c More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason , Lavelle Smith
Sep 09, 2020 -

Edwards Chevrolet 280 responded

Allen, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Kevin Liles - General Manager - 205-951-6227

May 04, 2020

AMAZING service!! Justin Smith has been PHENOMENAL!! I recently suffered a car-buying nightmare in Atlanta that led to not receiving the car. I began car searching with More

by Payton B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Smith
May 07, 2020 -

Edwards Chevrolet 280 responded

We are extremely grateful to receive such an outstanding review, Payton! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Justin was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Kevin Liles - General Manager

March 10, 2020

Truck buying experience did not take long at all and Lee and the rest of dealership I worked with were very pleasant to work with. More

by Don
Recommend Dealer
Yes
Employees Worked With
Lance Hood, Lee House
Mar 11, 2020 -

Edwards Chevrolet 280 responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Kevin Liles - General Manager

March 03, 2020

We enjoyed our experience and dealings with Edwards Chevrolet 280. The staff were very friendly and inviting. Our sales associate Joseph was knowledgeable about the vehicle and made our transaction eas More

by adamjen
Recommend Dealer
Yes
Employees Worked With
Joseph Tassone
Mar 06, 2020 -

Edwards Chevrolet 280 responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Kevin Liles - General Manager

March 01, 2020

My sales man, Lavelle Smith, was wonderful. He was very easy to talk to, unintimidating, and a pleasure to meet. Really everyone I met that worked there was very nice. The lady that done the paperwork made More

by laytonsglass
Recommend Dealer
Yes
Employees Worked With
Laura Wilson, Lavelle Smith
Mar 02, 2020 -

Edwards Chevrolet 280 responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Kevin Liles - General Manager