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Edwards Chevrolet 280

Birmingham, AL

3.6
814 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 814 reviews

July 23, 2021

I'm here from Florida visiting my daughter, who recently moved to Birmingham Alabama. I depend on my Chevy Navigation system completely. We were heading for the Riverchase Mall when my digital screen went B More

by Vickie Wolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 28, 2021 -

Edwards Chevrolet 280 responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. If there is anything else we can do for you, please feel free to give us a call. Sincerely, Kevin Liles - General Manager

Jul 29, 2021 -

Vickie Wolfe responded

Kevin, If I relocate to Alabama, EDWARDS CHEVY 280 will be my selection for my Chevy servicing. Thanks again for helping me out in my time of need. My vacation & my trip back to Florida was a success because of your Awesome Team...Sincerely, Vickie Wolfe

May 12, 2021

Justin Smith helped me and my husband with our 2021 Silverado LT Trailboss purchase. By time the process was completed it was as if we had known Justin for years. We consider him a friend now! If I eve More

by bmwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Smith
May 17, 2021 -

Edwards Chevrolet 280 responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Kevin Liles - General Manager

April 20, 2021

Just got a approved for a 2019 Toyota Camry LE it is scheduled to be delivered tomorrow can’t Waite!! Very happy with Veronica she was extremely nice and helpful I can’t Waite to take pictures and take More

by Steve Gipson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Apr 23, 2021 -

Edwards Chevrolet 280 responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Kevin Liles - General Manager

April 07, 2021

While Chevrolets are a great product, I keep coming back because of Matt Billions. He is always eager to help me and makes the process super comfortable. He is knowledgeable about the vehicles he is selling More

by Lee B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lamb, Finance, Matt Billions
Apr 12, 2021 -

Edwards Chevrolet 280 responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Liles - General Manager

February 21, 2021

I called and made an appointment to see a 2021 Silverado 1500 Trail Boss LT. When I arrived the vehicle was out front and I was met by Justin. He asked if I had any questions regarding the truck, wasn't p More

by cbposey70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Smith
Feb 24, 2021 -

Edwards Chevrolet 280 responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Kevin Liles - General Manager

January 27, 2021

On 1/15/2021 I agreed to purchase a used gmc Sierra 1500 2017,the truck needed some repairs before settling the deal, agreement was to have repairs completed on 1/22/2021, repairs not complete as promis More

by Carlseals0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hayen was my salesman
Jan 29, 2021 -

Edwards Chevrolet 280 responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

January 15, 2021

. Today I had the best, fastest experience ever . Today I had the best, fastest experience ever purchasing my 2018 Chevrolet Malibu. My saleperson name Veronica Tassone(the best🥰)pro More

by sharmainedavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tassone, Patrick McDonald
Jan 21, 2021 -

Edwards Chevrolet 280 responded

Sharmaine, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Edwards Chevrolet-280! Sincerely, Kevin Liles - General Manager

October 03, 2020

Bought a 2020 Chevrolet Trax. Called Matt Billions and told him what I was looking for and price range. He pulled what he thought I would like and was 100% spot on! Didn't have to look no further and pro More

by lhumphries42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee House, Matt Billions
Oct 07, 2020 -

Edwards Chevrolet 280 responded

I am happy to hear your time spent with Matt was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Kevin Liles - General Manager

September 07, 2020

Bought a new 2021 Tahoe, didn’t realize they charged me $2,250 for a a extended warranty that I didn’t ask for and it was never mentioned. until after I left. Jason the finance guy never mentioned it. I c More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason , Lavelle Smith
Sep 09, 2020 -

Edwards Chevrolet 280 responded

Allen, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Kevin Liles - General Manager - 205-951-6227

May 04, 2020

AMAZING service!! Justin Smith has been PHENOMENAL!! I recently suffered a car-buying nightmare in Atlanta that led to not receiving the car. I began car searching with More

by Payton B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Smith
May 07, 2020 -

Edwards Chevrolet 280 responded

We are extremely grateful to receive such an outstanding review, Payton! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Justin was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Kevin Liles - General Manager