Back

Edwards Chevrolet 280

Birmingham, AL

3.7
810 Reviews

5499 US-280

Birmingham, AL

35242

Directions

By Type

Showing 810 reviews

October 24, 2018

It was GREAT! They were extremely helpful and got my truck fixed in a short amount of time. For a private business owner like myself, this gets me back to work in a More

by Tight Lines® with Sammy Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Oct 26, 2018 -

Edwards Chevrolet 280 responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Kevin Liles - General Manager

October 20, 2018

Great experience as always! I took my Enclave in on Tuesday for repairs on the lift hatch and a service engine light issue. TJ said it would be Thursday before he could look at i More

by SIdney - Gardendale AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, TJ Cunningham
Oct 23, 2018 -

Edwards Chevrolet 280 responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kevin Liles - General Manager

October 19, 2018

Less than average customer service. Stood in service center lobby for 5 minutes before I was acknowledged, and upon being acknowledge the lady wasn’t apologetic. There seems to be gaps i More

by LAURENHARD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Logan, Sheryl Frazier
Oct 23, 2018 -

Edwards Chevrolet 280 responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Kevin Liles - General Manager - 205-951-6227

October 19, 2018

Outstanding!! The staff was very friendly and knowledgeable. They helped me locate exactly what I wanted. The process was seamless. I would definitely recommend More

by TYUSHARRISLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McDonald, Lee House
Oct 23, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for sharing your car shopping experience with us. I’m happy to hear you were able to find what you were looking for, including fantastic customer service, from the Edwards Chevrolet-280 team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Sincerely, Kevin Liles - General Manager

October 17, 2018

Fast, good results, personable staff Very pleased with my service experience. TJ was very courteous, very informative, and experience was great. I would definitely recommend him and will More

by JIDEHESLOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Oct 19, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for this excellent feedback and your very kind recommendation of TJ. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Kevin Liles - General Manager

October 16, 2018

Awesome Service TJ is awesome. He takes care of my car as soon as I drive up then explains everything done to my car plus things that need to be done, If I need a More

by Linda Owen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Oct 17, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for your review! We really appreciate your business and I am so happy that TJ could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Kevin Liles - General Manager

October 13, 2018

Great Customer Service! TJ is helpful and accomadating. Everything was explained and TJ went out of his way to get a ride for us while my truck was being serviced. We had an More

by Pmittelmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Evans , TJ Cunningham
Oct 16, 2018 -

Edwards Chevrolet 280 responded

Thank you for taking the time to write this review. I am happy to hear that TJ and Ben were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Kevin Liles - General Manager

October 11, 2018

Brakes replaced and oil change Great service from checking in to cashing out. Everything that I was concerned with was checked and fixed. Ben was very helpful and kepted me informe More

by kathrynedmiston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Evans
Oct 12, 2018 -

Edwards Chevrolet 280 responded

We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. I will share your comments with Ben and we look forward to working with you again down the road. Sincerely, Kevin Liles - General Manager

October 05, 2018

Amazing customer service! Lee House and team are simply the best. I’m a regular for the Edwards team and they always take care of my family. I highly recommend them! More

by BLWEAVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee House
Oct 08, 2018 -

Edwards Chevrolet 280 responded

Thank you for your continuous support and business! It will be our pleasure to let Lee and our team know about your review. We look forward to doing business with you again. Sincerely, Kevin Liles - General Manager

October 05, 2018

Helpers The driver was very pleasant in helping me sign papers and Jodi has been very helpful and pleasant! I did not work with Patrick specifically! All of More

by HOTNUMBER63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Hampton , Patrick McDonald
Oct 08, 2018 -

Edwards Chevrolet 280 responded

Thank you and congratulations on your purchase! I am happy to hear that Jodi and Patrick were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Kevin Liles - General Manager

...
27
...