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Edwards Chevrolet 280

Birmingham, AL

3.3
816 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 816 reviews

November 09, 2018

Brakes, AC, Fuel Cleaning, Filters Unbelievable service. TJ Cunningham and Allan Barnett are gems in the business. Consistent communication and make you really feel like they are all in More

by STEPHEN_LANZAJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, TJ Cunningham
Nov 13, 2018 -

Edwards Chevrolet 280 responded

Hi Stephen, thank you so much for your excellent review. As a team, we are committed to quality service and I’m happy that TJ and Allan were able to show you that. Thank you for your commitment and we hope to see you soon. Sincerely, Kevin Liles - General Manager

November 07, 2018

Satisfied Great interaction with jt I will recommend him to my friends with the highest regard. Only criticism I have was the turn around time on my service, n More

by DRBENII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
November 05, 2018

Routine Service Appointment made the service quick and easy, as promised. Always satisfied with the Service department at Edwards 280. Love Ms Sheryl. TJ is the ma More

by Huntertreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier, TJ Cunningham
Nov 13, 2018 -

Edwards Chevrolet 280 responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Edwards Chevrolet 280. Come back and see us any time! Take care! Sincerely, Kevin Liles - General Manager

October 31, 2018

Service This service department made me feel so welcome. I didn't have appointment but they got me in the shop very quickly. Thanks so much Sheryl and TJ, and More

by SAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Harrison , TJ Cunningham
Nov 01, 2018 -

Edwards Chevrolet 280 responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Sheryl, TJ and Andy to ensure we continue to provide the same level of service for all of our customers. Sincerely, Kevin Liles - General Manager

October 30, 2018

Service adviser Cheryl has always been great and exhibits a real concern for customers always on time never really have to wait great job by Cheryl always helpful More

by BOB83148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mayo, Sheryl Frazier
Nov 01, 2018 -

Edwards Chevrolet 280 responded

Thanks for your outstanding review! Love to hear that Cheryl is always doing a great job. We strive to provide excellent customer service, and we’re glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Kevin Liles - General Manager

October 25, 2018

Great service. Edwards Chevrolet service department is always very efficient. Very little wait time. TJ Cunningham is my go to guy and he is very friendly, helpful a More

by Donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, Danny Mayo, TJ Cunningham
Oct 26, 2018 -

Edwards Chevrolet 280 responded

Thank you for reaching out Donnie! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with TJ and the rest of the team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Kevin Liles - General Manager

October 24, 2018

It was GREAT! They were extremely helpful and got my truck fixed in a short amount of time. For a private business owner like myself, this gets me back to work in a More

by Tight Lines® with Sammy Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Oct 26, 2018 -

Edwards Chevrolet 280 responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Kevin Liles - General Manager

October 20, 2018

Great experience as always! I took my Enclave in on Tuesday for repairs on the lift hatch and a service engine light issue. TJ said it would be Thursday before he could look at i More

by SIdney - Gardendale AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, TJ Cunningham
Oct 23, 2018 -

Edwards Chevrolet 280 responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kevin Liles - General Manager

October 19, 2018

Outstanding!! The staff was very friendly and knowledgeable. They helped me locate exactly what I wanted. The process was seamless. I would definitely recommend More

by TYUSHARRISLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McDonald, Lee House
Oct 23, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for sharing your car shopping experience with us. I’m happy to hear you were able to find what you were looking for, including fantastic customer service, from the Edwards Chevrolet-280 team. Thank you for choosing us for your automotive sales needs and we look forward to working with you again in the future. Sincerely, Kevin Liles - General Manager

October 19, 2018

Less than average customer service. Stood in service center lobby for 5 minutes before I was acknowledged, and upon being acknowledge the lady wasn’t apologetic. There seems to be gaps i More

by LAURENHARD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Logan, Sheryl Frazier
Oct 23, 2018 -

Edwards Chevrolet 280 responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Kevin Liles - General Manager - 205-951-6227

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