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Edwards Chevrolet 280

Birmingham, AL

3.3
816 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 816 reviews

December 05, 2018

Waisted my time They promised everything to me and when it came down to doing the deal they couldn’t deliver. They kept trying to get me settle for truck I didn’t wan More

by JAMESON1831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick McDonald, Alex White, Jessica Garrison, Nick Logan, Paul Goodner, David Ramasocky
December 04, 2018

RECALL I gave the score due to the friendly service advisor and his honesty of how long it would take to do the update on my truck. More

by 15chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Dec 04, 2018 -

Edwards Chevrolet 280 responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Kevin Liles - General Manager

December 04, 2018

Earl and Alex were great! We came in late on a friday because we were shopping for a new (used) vehicle. Alex was very nice and professional. I felt they were very fair with th More

by LEAHLAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Harris, Alex White
Dec 04, 2018 -

Edwards Chevrolet 280 responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Kevin Liles - General Manager

December 04, 2018

Everything was great! Made an appt online and when I got to the dealership I was in and out in about an hour. Great service experience as always. More

by AUTIGERZ07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Dec 04, 2018 -

Edwards Chevrolet 280 responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Kevin Liles - General Manager

November 29, 2018

Excellent Service! The service I receive was very timely! When I drove up a representive was coming to greet me, and was very cordial! I would recommend anyone to go to More

by DWILLIAM65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Palco
Dec 03, 2018 -

Edwards Chevrolet 280 responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Kevin Liles - General Manager

November 29, 2018

Holy cow!! Danny is AWESOME!! If you want THE BEST treatment when buying a new vehicle... Please request Danny Mayo!! He was beyond awesome with my 77 year old Dad! He took so mu More

by kirsten_fenwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mayo, Sheryl Frazier
Dec 03, 2018 -

Edwards Chevrolet 280 responded

Thank you for recognizing your experience at our store, Kirsten. It is great to know that Danny was able to provide you and your Dad with a pleasant time purchasing your new vehicle. If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Kevin Liles - General Manager

November 28, 2018

Love my Trax Danny was really Great in helping me pick out my new crossover. My Trax has a very smooth ride and a very clear view with no blind spots. I feel very More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Mayo
Nov 29, 2018 -

Edwards Chevrolet 280 responded

Thanks for allowing us to help you, Sandy. It is great to hear that you had such a positive dealership experience. The Trax is an excellent choice and I’m sure you'll enjoy it for years to come. I’ll share your comments with Danny and we look forward to seeing you at our dealership in the future. Sincerely, Kevin Liles - General Manager

November 27, 2018

Very reliable We use this dealership for processing open recalls, and we never have any problems completing the processing. I would definitely recommend this dealer More

by SHELBY.BORRELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Nov 29, 2018 -

Edwards Chevrolet 280 responded

Thanks, Shelby! We appreciate the kind review and recommendation. Please give us a call if there's anything else we can do for you. Sincerely, Kevin Liles - General Manager

November 27, 2018

Great experience start to finish Everybody at Edwards 280 were very helpful from start to finish in my buying process. Had one issue with a headlight and the service department went a More

by DAVESMITHH5
Recommend Dealer
Yes
Employees Worked With
Forrest Bihl
Nov 29, 2018 -

Edwards Chevrolet 280 responded

We are so happy to hear that you had a great experience, Dave! Congratulations on your purchase, and if you need anything else, please don't hesitate to let us know. Sincerely, Kevin Liles - General Manager

November 26, 2018

Slow service This dealer lacks parts or the ability to acquire parts next day, early enough to complete work in a timely manner. I do not blame the service represe More

by Fiberenergy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Minter
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