Edwards Chevrolet 280
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 811 reviews
The best anywhere I've been going to Edwards-280 for many years. They treat me like family, with kindness and respect. Very friendly. Excellent service. Couldn't ask fo I've been going to Edwards-280 for many years. They treat me like family, with kindness and respect. Very friendly. Excellent service. Couldn't ask for better and wouldn't think of going anywhere else. More
First oil change I purchased my 2014 Chevrolet Silverado from Edwards Chevrolet in March of 2018 and took it to the service department on December 6, 2018, for the fir I purchased my 2014 Chevrolet Silverado from Edwards Chevrolet in March of 2018 and took it to the service department on December 6, 2018, for the first complimentary oil change that was included with the purchase of the vehicle. Sheryl Frazier was very friendly, efficient and pleasant both in accepting my vehicle for service and again later when explaining and clarifying the services that had been performed. She pointed out some service items that will likely be due on my next visit. I found this very helpful. I was somewhat disappointed to discover that having the driver's seat tightened to prevent a small slip and click when the truck moves or corners was no longer covered as the bumper-to-bumper warranty period for this truck had expired before I purchased it. If I recall correctly I determined what was making the noise by looking on the Chevrolet website and discovered the information under a "Service Bulletin." (Not sure that's what it was called.) I would have expected known problems experienced by a number of similar vehicles would have been covered at no charge regardless of when they were discovered by the current owner. More
oil change and tire rotation Very efficient service , and Sheryl explained everything that was found......wait time was not excessive...... Sheryl gave me the estimate of the cos Very efficient service , and Sheryl explained everything that was found......wait time was not excessive...... Sheryl gave me the estimate of the cost before repairs were made. More
Edward's 280 great operation is great The Edward's 280 team always do.an excellant job. The work is performed in a timely fashion and the prices are very competitive with smaller operatio The Edward's 280 team always do.an excellant job. The work is performed in a timely fashion and the prices are very competitive with smaller operations that are considered to have better pricing than manufacturers dealerships. More
Lies and bribes I just purchased a 2014 equinox at a local dodge dealership. on my way home the service engine light came on. the dealership told me they would take c I just purchased a 2014 equinox at a local dodge dealership. on my way home the service engine light came on. the dealership told me they would take care of the issue and set me up an appointment at Edward's Chevrolet 280. I bring the car in and they state they have to replace all the fuel injectors and intake gaskets. As they are finishing with my car the service writer T.J tells me dont mind the gas smell they had to work on a gas tank next to my car. that's fine I reply. Later that day my car is hesitant to start and the fuel smell is getting worse. I turn the car off and pop the hood and record video of gurgling sound and fuel leaking on to the engine and smoking. Day two at the shop and missing work they tell me everything is fine and that there is a foam piece that was soaked in gas but assure me everything was done correctly until I bring out the video. So I'm still waiting to see what is going to come of this and hope the repair was done correctly this time. Also, the service manager Tracy didn't care that I have to drive a car they messed up to the dealership that has gas leaking on the engine and electronics. Luckily no explosion. Not impressed at all with this dealership. I will say T.J has been cordial. Unfortunately I can't upload video but I have it all documented. I was later contacted by Jennifer and offered an oil change to remove the review. Not happy with company. More
Waisted my time They promised everything to me and when it came down to doing the deal they couldn’t deliver. They kept trying to get me settle for truck I didn’t wan They promised everything to me and when it came down to doing the deal they couldn’t deliver. They kept trying to get me settle for truck I didn’t want. It was not what I expected for me but my first new truck. I would not recommend no one buying a vehicle there. More
RECALL I gave the score due to the friendly service advisor and his honesty of how long it would take to do the update on my truck. I gave the score due to the friendly service advisor and his honesty of how long it would take to do the update on my truck. More
Earl and Alex were great! We came in late on a friday because we were shopping for a new (used) vehicle. Alex was very nice and professional. I felt they were very fair with th We came in late on a friday because we were shopping for a new (used) vehicle. Alex was very nice and professional. I felt they were very fair with their price and it allowed us to purchase the extended warranty. Earl helped us get financed with a good interest rate. I would recommend this dealership over any other in the area. More
Everything was great! Made an appt online and when I got to the dealership I was in and out in about an hour. Great service experience as always. Made an appt online and when I got to the dealership I was in and out in about an hour. Great service experience as always. More
Excellent Service! The service I receive was very timely! When I drove up a representive was coming to greet me, and was very cordial! I would recommend anyone to go to The service I receive was very timely! When I drove up a representive was coming to greet me, and was very cordial! I would recommend anyone to go to this service center! Thanks, and keep up the great work! More