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Edwards Chevrolet 280

Birmingham, AL

3.6
811 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 811 reviews

December 18, 2018

New starter I was very pleased with my service experience. I received an alert that my starter may have an issue so I called T J in the service dept. TJ got me in More

by Donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, TJ Cunningham
December 18, 2018

Great Customer Service After a prolonged and frustrating experience with another dealership where I purchased a vehicle, I called Edwards 280 service department. Their resp More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, Brett Minter
Dec 19, 2018 -

Edwards Chevrolet 280 responded

Thank you for sharing your experience. Our service department works hard to diagnose the problem, explain the problem and resolve the problem in a reasonable amount of time, and if we need to provide transportation in the meantime, we are glad to do so! We look forward to your next visit with us.

December 18, 2018

A+ Customer Service From being greeted as soon as you walk in the door until your experience ends, all of the employees at Edwards make sure you’re being taken care of. M More

by MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Wilson, Matt Billions
Dec 26, 2018 -

Edwards Chevrolet 280 responded

Thanks for the review! Our goal is to completely satisfy each customer. Matt and our team of sales reps are willing to go over and beyond to satisfy. Enjoy your new vehicle.

December 14, 2018

They took good care of me. Brett Minter and Edwards were very responsive to my needs. Made sure that I got the repair I needed in a timely manner. I would definitely recommend More

by MIKERUEVE001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Minter
Dec 18, 2018 -

Edwards Chevrolet 280 responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Brett and the rest of the team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Kevin Liles - General Manager

December 12, 2018

Happy customer I am very happy with the service Department at Edwards Chevrolet 280. They are honest and up front with me on my vehicles needs and I think reasonably More

by JAMALUCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, Nick Logan
Dec 13, 2018 -

Edwards Chevrolet 280 responded

We thank you for your review! Your experience is very important to us. We want to be completely transparent with our clients, and we are happy to answer any questions along the way. We hope to see you for your next service!

December 12, 2018

Serviced my Chevy Silverado Great customer service! Since the diesel mechanic was there, they were able to start on our vehicle right away. We were there about 2.5 hours, but eve More

by KMC5909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham
Dec 13, 2018 -

Edwards Chevrolet 280 responded

Thanks for giving us the opportunity to service your vehicle. So glad to hear you that you were pleased during your experience with us. Your complete satisfaction is our ultimate goal. Don't hesitate to call any time that we can be of service to you!

December 12, 2018

Professional, courteous, timely, right the first time! The only place my vehicles go ! Great work , timely, reasonably priced! They do all of our service on truck and car ! They replace my tires at a p More

by LEIANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Liles, Allan Barnett, Danny Mayo, Lance Hood, Lee House, Tariq Ali , Sheryl Frazier, TJ Cunningham
Dec 13, 2018 -

Edwards Chevrolet 280 responded

Thank you for taking the time to submit your review! We are thrilled to hear that you enjoyed your experience with us. It's our goal to provide every customer with a great experience every time he or she steps foot in our dealership. We look forward to completely satisfying you again next time!

December 11, 2018

Excellent Service Excellent service and commitment to ensure the customer is well taken care of. Would recommend these guys to any of my neighbors, friends and business More

by ROBBY.ELLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, Brett Minter
Dec 13, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for your review! We are glad to know that you have enjoyed your experience with us and aim to completely satisfy you every time you stop in. Call us any time that we can be of service to you.

December 10, 2018

Exceptional Customer Service We were talking about how Customer Service has gone down the drain at work the other day. Not our company but in general. I said companies could kearn More

by Chevygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Dec 10, 2018 -

Edwards Chevrolet 280 responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. We appreciate your recommendation as well. Take care! Sincerely, Kevin Liles - General Manager

December 10, 2018

Friendly, Fast, Clean Traveling from out of state needed oil change and general service on my vehicle called the service department they were able to work me in the next da More

by METALSTOREINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier, Matt Billions
Dec 10, 2018 -

Edwards Chevrolet 280 responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Kevin Liles - General Manager

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