Edwards Chevrolet 280
Birmingham, AL
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I would not refer anyone here. At least not for a used vehicle. Our sales person was great but everyone other than him has not been. I understand when we bought our car that we buy At least not for a used vehicle. Our sales person was great but everyone other than him has not been. I understand when we bought our car that we buy as is with a used vehicle, but to pull off the lot and one hour later have to pull on the side of the interstate because our windshield wipers don’t work at all and we was stuck in a pouring rain. I will also say this place is 40 minutes from my home and 1 hour and 15 minutes from my work. I was told to come there for the situation could be fixed. I leave work and I get all the way there and was told no one was there to look at it. Then two weeks ago my check engine light came on so we made an appointment to get it looked at. We get there and are told that the Warranty that as told to us was bumper to bumper for 2 years, would not cover the issue. Then we are told that we should have been getting the oil changed every 4,000 miles when we were told when buying that we we would need to come every 5,000-7,000 miles. So this has me looking over my paperwork and yeah that “2 year warranty” nope it’s 2 years or 30,000 miles. That was NOT told to us or it would have been pointless for us to buy. I drive 70 miles daily, so we would go through those miles before the first year was over. So we added a $60 extra charge on our payment that won’t even cover the issues we have and will expire soon because we are close to the expiration miles for nothing really. This place does not disclose information properly or tell you how to take care of your specific vehicle. I will never buy any vehicle with this place again and would not suggest anyone to. Which is sad because our Sales person was actually nice and helpful, it’s just everyone else there. More
Matt Billions is without a doubt, the most helpful, honest, personable, skilled sales professional I have ever have experiences with. I have bought 13 vehicles from 280 Edwards, I don't even bother loo honest, personable, skilled sales professional I have ever have experiences with. I have bought 13 vehicles from 280 Edwards, I don't even bother looking any place else. Jonathan and Matt in finance, know me by name and always help me feel welcomed. 💯 my dealership. More
December 5, 2022 We purchased a great GMC Yukon from Matt Billions. Matt was great to work with and gave us a great deal If you are looking for a good dealership, try Edwards 280 and ask for Matt Billio Matt Billions. Matt was great to work with and gave us a great deal If you are looking for a good dealership, try Edwards 280 and ask for Matt Billions. More
Absolutely the worst way to treat a repeat customer. Sales managers are unethical and can't be trusted. I was basically lied to and they know it. I fully intend to contact BBB and file a complaint. I'm Sales managers are unethical and can't be trusted. I was basically lied to and they know it. I fully intend to contact BBB and file a complaint. I'm here posting to advise everyone of the shady business practices they tried pulling on me. Please triple check and verify everything they tell you about a pre owned vehicle. Ask them to show you what was done to get it ready for sale. If they charge for NEW tires, make xxxx sure they are new, not used ones they had laying around. More
I'm here from Florida visiting my daughter, who recently moved to Birmingham Alabama. I depend on my Chevy Navigation system completely. We were heading for the Riverchase Mall when my digital screen went B moved to Birmingham Alabama. I depend on my Chevy Navigation system completely. We were heading for the Riverchase Mall when my digital screen went BLACK..No radio..No view on my screen for the navigation system but I could hear the directions. My grandson googled the nearest Chevy dealer with his phone..Edwards. We were 1 mile away..God is good! I met Scott in the Service Dept. He was very busy but took the time to resolve my issue & send me off to the mall. THANK YOU SCOTT for going above & beyond to take the time out of your busy day to help a loyal Chevy owner..You are sir.... " the BOMB!!" I won't forget how nice you treated us. Now I can enjoy the rest of my vacation & head back to Florida using/seeing my Navigational system. God Bless you & your crew in the Service Dept at Edwards Chevy 280... Sincerely, Vickie Wolfe More
Justin Smith helped me and my husband with our 2021 Silverado LT Trailboss purchase. By time the process was completed it was as if we had known Justin for years. We consider him a friend now! If I eve Silverado LT Trailboss purchase. By time the process was completed it was as if we had known Justin for years. We consider him a friend now! If I ever have a question he is right on it. Excellent and friendly sales person to work with! More
Just got a approved for a 2019 Toyota Camry LE it is scheduled to be delivered tomorrow can’t Waite!! Very happy with Veronica she was extremely nice and helpful I can’t Waite to take pictures and take scheduled to be delivered tomorrow can’t Waite!! Very happy with Veronica she was extremely nice and helpful I can’t Waite to take pictures and take my new car for a drive. I’ve never had a car delivered to me before this will be a new experience. I recommend % More