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Edwards Chevrolet 280

Birmingham, AL

3.6
811 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 811 reviews

June 19, 2019

2017 Chevy Cruze I loved every bit of my experience with this dealership. Rachael and Patrick went above and beyond to make sure I had a great experience. They were ab More

by Rica Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racheal Ridlehoover, Patrick McDonald
Jun 19, 2019 -

Edwards Chevrolet 280 responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Kevin Liles - General Manager

June 18, 2019

Great Experience I had one of the easiest and less stressful car purchasing experiences of my life. I'm 54 and have done car transactions many times, but the friendly More

by Scott123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hood, Tariq Ali , Laura Wilson
Jun 19, 2019 -

Edwards Chevrolet 280 responded

Scott, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Kevin Liles - General Manager

June 16, 2019

Helped me out of a jamb! Brake vac pump failed, 2016 Silverado, on Friday evening in Birmingham. I live in Mobile and was in Birmingham visiting my kids. Edwards worked me i More

by BrokeBrakeMountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier, TJ Cunningham
Jun 19, 2019 -

Edwards Chevrolet 280 responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Edwards Chevrolet's Service Department. Sincerely, Kevin Liles - General Manager

June 06, 2019

Excellent Customer Service Mr. Larry was very understanding and I just loved his customer service..I will definitely recommend anyone that I may know to this dealership! I can't More

by Dandria34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Greenhill
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Thank you for the recommendation! I'll make sure to let Larry know of your kind words. Let us know if we can help in any way. Sincerely, Kevin Liles - General Manager

May 30, 2019

Fast and friendly service Matt Billions and Jessica helped me to buy the vehicle I wanted. Both of them were polite and nice. The finance manager was nice too. Special thanks t More

by sjoshi15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Garrison, Nick Logan, Matt Billions
Jun 06, 2019 -

Edwards Chevrolet 280 responded

We are pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Kevin Liles - General Manager

May 28, 2019

Great Service Continues I can depend on Sheryl to take care of our auto needs. I always insist on dropping my car with her. She does a fantastic job keeping me informed and e More

by Allen Bham Alabama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Allen, we appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. I’ll share your comments with Sheryl and we look forward to working with you again down the road. Sincerely, Kevin Liles - General Manager

May 28, 2019

Art of the deal Straightforward negotiation, offer then counter, wrote check- boom done. Painless highly recommended dealership for anyone looking for a vehicle More

by Paul CSA
Recommend Dealer
Yes
Employees Worked With
Tariq Ali
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Paul - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Kevin Liles - General Manager

May 28, 2019

7,500 Mile Service Excellent service. Quick. No wait. Courteous. Service advisor provided great advice on when to service and what to get done. He provided valuable inf More

by DPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Minter
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Kevin Liles - General Manager

May 28, 2019

Bought a used car0 Doug Reid was very friendly and helpful. We had a discrepancy with the price and he got the problem settled promptly. I would recommend him as a sales More

by Towens6814
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Reid
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Congratulations on your purchase. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Doug was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Kevin Liles - General Manager

May 27, 2019

Supurb Customer service! Cheryl is fantastic at her job ! I would have been extremely upset considering it was my 2nd problem within a few weeks. I will return because of h More

by Guttercapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Hi and thanks for the great feedback! I’m very happy that Cheryl was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Kevin Liles - General Manager

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