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Edwards Chevrolet 280

Birmingham, AL

3.6
814 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 814 reviews

June 23, 2019

Awful My experience there was simply awful. As soon as I purchase my vehicle I had some issues with it as far as a knocking sound the headlights and all the More

by Awful car lot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Mayo
Jul 05, 2019 -

Edwards Chevrolet 280 responded

I've read your review and I'd like you to know that we take your feedback very seriously. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Kevin Liles - General Manager - 205-951-6227

June 23, 2019

Best Dealership In Town Very friendly, very quick and there to make sure the customer gets exactly what they are looking for! We will definitely recommend Edwards Chevrolet t More

by Casey•Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee House
Jul 05, 2019 -

Edwards Chevrolet 280 responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Kevin Liles - General Manager

June 21, 2019

I had an amazing experience!!! Thank you MATT Matt was very professional easy to talk to. keep up the great work... I will be sending my friends to Matt Billions. I was say enough about Matt's Pr More

by Ron D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Billions
Jun 22, 2019 -

Edwards Chevrolet 280 responded

Ron, thank you for taking the time to let us know how awesome your experience was with Matt. He truly cares for all his customers. We look forward to working with you again! Sincerely, Kevin Liles - General Manager

June 19, 2019

2017 Chevy Cruze I loved every bit of my experience with this dealership. Rachael and Patrick went above and beyond to make sure I had a great experience. They were ab More

by Rica Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racheal Ridlehoover, Patrick McDonald
Jun 19, 2019 -

Edwards Chevrolet 280 responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Kevin Liles - General Manager

June 18, 2019

Great Experience I had one of the easiest and less stressful car purchasing experiences of my life. I'm 54 and have done car transactions many times, but the friendly More

by Scott123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hood, Tariq Ali , Laura Wilson
Jun 19, 2019 -

Edwards Chevrolet 280 responded

Scott, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Kevin Liles - General Manager

June 16, 2019

Helped me out of a jamb! Brake vac pump failed, 2016 Silverado, on Friday evening in Birmingham. I live in Mobile and was in Birmingham visiting my kids. Edwards worked me i More

by BrokeBrakeMountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier, TJ Cunningham
Jun 19, 2019 -

Edwards Chevrolet 280 responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Edwards Chevrolet's Service Department. Sincerely, Kevin Liles - General Manager

June 06, 2019

Excellent Customer Service Mr. Larry was very understanding and I just loved his customer service..I will definitely recommend anyone that I may know to this dealership! I can't More

by Dandria34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Greenhill
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Thank you for the recommendation! I'll make sure to let Larry know of your kind words. Let us know if we can help in any way. Sincerely, Kevin Liles - General Manager

May 30, 2019

Fast and friendly service Matt Billions and Jessica helped me to buy the vehicle I wanted. Both of them were polite and nice. The finance manager was nice too. Special thanks t More

by sjoshi15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Garrison, Nick Logan, Matt Billions
Jun 06, 2019 -

Edwards Chevrolet 280 responded

We are pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Kevin Liles - General Manager

May 28, 2019

Art of the deal Straightforward negotiation, offer then counter, wrote check- boom done. Painless highly recommended dealership for anyone looking for a vehicle More

by Paul CSA
Recommend Dealer
Yes
Employees Worked With
Tariq Ali
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Paul - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Kevin Liles - General Manager

May 28, 2019

7,500 Mile Service Excellent service. Quick. No wait. Courteous. Service advisor provided great advice on when to service and what to get done. He provided valuable inf More

by DPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Minter
Jun 06, 2019 -

Edwards Chevrolet 280 responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Kevin Liles - General Manager

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