Back

Edwards Chevrolet 280

Birmingham, AL

3.7
810 Reviews

5499 US-280

Birmingham, AL

35242

Directions

By Type

Showing 810 reviews

July 04, 2019

HORRIBLE SERVICE I was looking to sell my car, received a call from a young lady in regards to my inquiry. She was very rude and dry. She told me the delearship was no More

by Fordgirl
Customer Service
Friendliness
Recommend Dealer
No
Jul 05, 2019 -

Edwards Chevrolet 280 responded

Thank you for your feedback. Here at Edwards Chevrolet 280, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Kevin Liles - General Manager - 205-951-6227

July 03, 2019

Great experience The customer service was amazing. Everyone at Edward's were friendly and courteous. Rachel worked with us and she was very nice. She really knows her More

by k13b19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Ridlehoover, Patrick McDonald
Jul 05, 2019 -

Edwards Chevrolet 280 responded

Congratulations on your purchase! Thank you very much for taking your time to leave us a great review! I am pleased to hear about your great experience working with Rachel! If there is anything else we can do for you just give us a call! Sincerely, Kevin Liles - General Manager

June 30, 2019

Fast, friendly This is about the third time that I have had my car serviced here. Service is always thorough, friendly and fast, never a long wait. More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, Sheryl Frazier
Jul 05, 2019 -

Edwards Chevrolet 280 responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from us. Thank you for continually choosing Edwards Chevrolet 280 for your vehicles’ service needs. Sincerely, Kevin Liles - General Manager

June 28, 2019

New purchase. Called Josh, told him what we were interested in and it was sitting out front when we got there. He went over all the options, test drive, negotiated More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee House, Laura Wilson, Sheryl Frazier
Jul 05, 2019 -

Edwards Chevrolet 280 responded

Thank you for this great review and congratulations on your new purchase. Josh is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Kevin Liles - General Manager

June 27, 2019

Great Experience My experience at Edwards with Matt and Jonathan was excellent. They made sure to show me other comparable options since the one I wanted was already s More

by katiebug2908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Billions, Jonathan Short
June 27, 2019

Incredible Service Lavelle Smith has always been an Amazing Salesman and an even better Friend. He helped me and my family many times and now we have our very first Car More

by DCarterInk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavelle Smith
Jul 05, 2019 -

Edwards Chevrolet 280 responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Lavelle does for us and our customers. Hope to see you again soon! Sincerely, Kevin Liles - General Manager

June 23, 2019

Awful My experience there was simply awful. As soon as I purchase my vehicle I had some issues with it as far as a knocking sound the headlights and all the More

by Awful car lot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Mayo
Jul 05, 2019 -

Edwards Chevrolet 280 responded

I've read your review and I'd like you to know that we take your feedback very seriously. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Kevin Liles - General Manager - 205-951-6227

June 23, 2019

Best Dealership In Town Very friendly, very quick and there to make sure the customer gets exactly what they are looking for! We will definitely recommend Edwards Chevrolet t More

by Casey•Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee House
Jul 05, 2019 -

Edwards Chevrolet 280 responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Kevin Liles - General Manager

June 21, 2019

I had an amazing experience!!! Thank you MATT Matt was very professional easy to talk to. keep up the great work... I will be sending my friends to Matt Billions. I was say enough about Matt's Pr More

by Ron D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Billions
Jun 22, 2019 -

Edwards Chevrolet 280 responded

Ron, thank you for taking the time to let us know how awesome your experience was with Matt. He truly cares for all his customers. We look forward to working with you again! Sincerely, Kevin Liles - General Manager

June 19, 2019

2017 Chevy Cruze I loved every bit of my experience with this dealership. Rachael and Patrick went above and beyond to make sure I had a great experience. They were ab More

by Rica Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racheal Ridlehoover, Patrick McDonald
Jun 19, 2019 -

Edwards Chevrolet 280 responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Kevin Liles - General Manager

...
16
...