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Edwards Chevrolet 280

Birmingham, AL

3.6
811 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 811 reviews

September 03, 2019

Great service Robert went above and beyond to help us. Also Jonathan was also very helpful. Thanks again for the great service. Had an oil change while waiting and More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Cunningham , Jonathan Short, Robert Short
Sep 06, 2019 -

Edwards Chevrolet 280 responded

Brenda, thank you for writing about your visit with us. Robert and Jonathan are assets to Edwards Chevrolet 280, and it is encouraging to hear they impressed you by delivering our trademark service. If there is anything we can assist you with in the future, please let us know. Sincerely, Kevin Liles - General Manager

August 31, 2019

So sorry that they put couldn't get the car I wanted I didn't get the car I wanted to have at the payments I wanted. I felt like they were trying to put me in something they thought I should have. More

by Bongloe$8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lavelle Smith Alex White, Patrick McDonald, Alex White, Lavelle Smith
Sep 06, 2019 -

Edwards Chevrolet 280 responded

Thank you for sharing this feedback. Our goal here at Edwards Chevrolet 280 is to make sure every customer drives off our lot with a positive experience. We would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Kevin Liles - General Manager - 205-951-6227

August 31, 2019

This place is terrible. The management is a joke. Called to get an appointment for over 3 weeks never heard anything back from them. When I finally talked to them all they could do is point the finger More

by MasterMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Barnett, Patrick McDonald, TJ Cunningham
Sep 06, 2019 -

Edwards Chevrolet 280 responded

I’m sorry to hear about your experience. What you described is not how we do business at Edwards Chevrolet-280. I would like to discuss this situation further with you. Please do not hesitate to contact me directly. I look forward to hearing from you. Sincerely, Kevin Liles - General Manager - 205-951-6227

August 30, 2019

Great service again! Thanks again to Sheryl Frazier for excellent service for my Chevy Camaro. I had my oil changed, the factory recommended services, and air put into my More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Sep 06, 2019 -

Edwards Chevrolet 280 responded

Thank you for sharing your feedback with us. Sheryl and John will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. Sincerely, Kevin Liles - General Manager

August 27, 2019

Outstanding service dept. Couldn't ask for better service always treated right price is good and technicians are top notch. And as Always Sheryl does a fantastic job. More

by Allan Barnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl Frazier
Aug 30, 2019 -

Edwards Chevrolet 280 responded

We appreciate your input, Allan. Glad to hear that you are consistently impressed with the service we offer here at Edwards Chevrolet 280. I will be sure to pass along your kind words to Sheryl. Come back and see us any time! Take care! Sincerely, Kevin Liles - General Manager

August 24, 2019

Great experience with service team today I was greeted my Scott Thornton as I got out of my car. Sheryl took care of getting my oil change and tire rotation done in about a half hour...just e More

by JSchmitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Thornton , Sheryl Frazier
Aug 30, 2019 -

Edwards Chevrolet 280 responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I’ll certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Kevin Liles - General Manager

August 24, 2019

Purchased GMC Sierra I purchased a used GMC Sierra today and was pleased with the overall experience received from Matt Billions in sales. I typically have a negative expe More

by bobbyhooks1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Wilson, Matt Billions
Aug 30, 2019 -

Edwards Chevrolet 280 responded

Thank you for your business and this review, Bobby. Congratulations on your GMC Sierra! I am happy to hear Matt and Laura were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Kevin Liles - General Manager

August 24, 2019

Easy peezy. So far i am comfortable with my experience with Edwards Chevrolet but, i am waiting on the check for the tag which is $1400. thanks More

by sonnyjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, James Hurt
Aug 30, 2019 -

Edwards Chevrolet 280 responded

Thank you so much for such a great review! We are happy to hear we could make your visit to our dealership a comfortable experience. We look forward to working with you again. Sincerely, Kevin Liles - General Manager

August 22, 2019

yes well nolledgble i think all is running tip top i only suggest price check on repairs and added features. found pricing on certain things such as excessories to be a b More

by terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Barnett, Lee House, Laura Wilson, Sheryl Frazier, Matt Billions
Aug 30, 2019 -

Edwards Chevrolet 280 responded

We received your favorable comments, Terry. We value comments and suggestions from our guests as this allows us to maintain and improve the service we provide to meet the most demanding needs of our distinguished guests. Please let us know if we can help you with anything else automotive-related. Sincerely, Kevin Liles - General Manager

August 22, 2019

Not pleased I wasn’t really helped at all I just got the run around with no true help I was there to sell my car but was made to feel less than and my car was a b More

by Drew Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben
Aug 30, 2019 -

Edwards Chevrolet 280 responded

Drew, I am very sorry to hear that you are unhappy with your experience at our dealership. I would like to discuss this situation further with you. Please do not hesitate to contact me directly. I look forward to hearing from you. Sincerely, Kevin Liles - General Manager - 205-951-6227

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