Edison Nissan

Daron was very friendly and eager to help. However, we asked to speak with the manager Jamie multiple times, never even met her once. We were there for 4+ hours!! We drove 2 hours to get there, got the fi asked to speak with the manager Jamie multiple times, never even met her once. We were there for 4+ hours!! We drove 2 hours to get there, got the financing and everything situated before making our drive. What on earth do they have buying customers waiting around for over 4 hours for?! I am past due on my pregnancy, and out of reach from my docs and hospital, which they were fully aware of. ZERO action was made notable that we would be given ANY sort of consideration to hurry our transaction. For hours, the finance manage Jimmy didn't even know we were there...how that big of a communication disconnect happens is terrible! When we left, they couldn't even tell us if there was a spare key, not had any access to check...really?! After 4 hours you don't know if there's a spare key?! The car was previously a rental and was pretty gross inside...the detail service was also horrible...how can a dealership take any pride in selling a dirty car??? AND the worst part about everything is, as USAA members we had a printed certificate for a guaranteed price for the vehicle that is a contractual agreement between dealer and USAA...the dealership refused to honor that. Absolutely disgraceful!!!! Do NOT allow your customers in a very serious physical condition drive hours to see you, make them wait for 4 hours after already being preapproved, then fall through on your end of the deal!!!!!! If I wasn't having a baby any minute and hadn't invested TOO much time in the purchase of this vehicle, the deal would NEVER EVER had happened. Just disgraceful behavior on the dealership's end! More

We were looking for a 2009 Chrysler Sebring which we found at Edison Nissan. The online price showed $15401.00 When we went to take a look at the car the salesperson, Phil Ribeiro, informed us that pr found at Edison Nissan. The online price showed $15401.00 When we went to take a look at the car the salesperson, Phil Ribeiro, informed us that price was not available to us because that price included the Nissan recent grad discount as well as the Nissan loyalty discount. Now, why would Nissan be offering discounts on a Chrysler? The price it could be sold to us was $17398. We agreed to take it for that price. When we received the Retail Order, Phil changed the price of the car to $17900.00 We made arrangements to bring the car to our mechanic the next day. In the meantime, we checked online and this car (same VIN located at Edison Nissan) was listed on ebay classified for $13297.00 When my wife went back to the dealership and spoke to Phil and his manager, she was told that was not their ad and if she wanted it resolved, she should call their marketing person. My wife was able to get the $1000 deposit back and we are not purchasing the car. We believe this constitutes fraudulent activity by the dealership. We will not shop at their Edison or East Hanover location ever again and will share this information with friends, family, and associates. More

Such a nice looking place what a shame. Walked in to the front desk only the 3 sales managers sitting there, no really paid us any attention till we walked up to the desk and asked for mike i think that was front desk only the 3 sales managers sitting there, no really paid us any attention till we walked up to the desk and asked for mike i think that was internet persons name. At that point he asked what we needed and we mention we were there to take a look at one of their used cars. As they finally found a sales person to talk to us and we started to walk away one of the managers stated " THEY'LL BE GONE QUICK" at that point I realized they didnt have the used car i was looking for in stock any longer. What a shame i asked the guy on the phone multiple times if it was still there i even called back while we were driving there and he they stated it was still available. I left work early and the drive was about 2 hours in traffice it took me another 2 hours to get back home in evening traffic. Will never consider them for a vehicle again. More

I listen to a christian radio program every morning and was planning to go and purchase a new car from this dealership. I am soo glad that I read the reviews. So the moral to this review is even if they ad was planning to go and purchase a new car from this dealership. I am soo glad that I read the reviews. So the moral to this review is even if they advertise to the christian public take the time to read the reviews. I am glad my family were spare the bad intentions this dealer has impose on the unfortunate people that are con into believing that they would be taken care of. What being ripped off of their hard earned money is the lowest you can get. Remember karma what you do always comes back to you or to those you love the most. Once again to all those who wrote the reviews GOD is always watching and will make it right in his own time. Thank you, Brooke More

I purchased a new vehicle with Mike Lozado, who is a liar - he tried xxxxxxx me into finalizing a purchase by saying I will have free oil changes for 5 years, he never told me that it was only 2 oil changes - he tried xxxxxxx me into finalizing a purchase by saying I will have free oil changes for 5 years, he never told me that it was only 2 oil changes a year for 5 years that are free. he made me hide the packet in my purse to make it seem like he was giving me a good deal. I will never come back to this dealership and will never recommend anyone to come here. More

I have purchased over 12 vehicles and this has been the best experience I ever had. Rich and Edison Nissan are the best.They were friendly and helpful when ever I had any questions. The whole process of bu best experience I ever had. Rich and Edison Nissan are the best.They were friendly and helpful when ever I had any questions. The whole process of buying the car went smoothly. I would recommend Edison Nissan to anyone interested in buying a Nissan. More

After calling back and forth from the higher management staff about my concerns in the car that I purchased,(about 2 weeks) I finally got deal that I'm comfortable with Gene and Nora worked with me so...so staff about my concerns in the car that I purchased,(about 2 weeks) I finally got deal that I'm comfortable with Gene and Nora worked with me so...so...much that I got not only the good deal but the best!Gene and Nora are very pleasant, sensitive and professional. Gene made sure I understand everything before I left his office and that just put a smile in my face.The dealership should have more of these qualities in the front line. I know Edison Nissan is a new company and it`s a business, their there to make money/profit, I don't want them to fail coz they are supporting our(United States) economy by creating jobs for the people and their families, but as a consumer,I want to feel the deal is the best one out there for me and still pay my rent,feed my family and drive a Nissan car!I would recommend this dealership only if they spoke to Gene and Nora first. More

i was extremely nervous going in, having not the best credit.... I was soon assured by salesman richie that they will find a car in my payment window. With no nonsence help from management,dan and gene, credit.... I was soon assured by salesman richie that they will find a car in my payment window. With no nonsence help from management,dan and gene, they, working together with the finance deptment, after a very short period of time got me the rate i needed for the sweet rogue i wanted, thanks again guys! ps.will recommend to enire family. More

This is been my 2nd visit to Edison Nissan in the past 4 months.. I have purchased a car back in June and today was my 2nd car and in both times I have dealt with Rich that has provided us with great servic months.. I have purchased a car back in June and today was my 2nd car and in both times I have dealt with Rich that has provided us with great service through out the 2 times I have purchased the 2 cars and that was one of the reasons why I came back for my 2nd car. I definatly recommend edison nissan as they have given me exceptional service on both times. More

What ever you do , DO NOT GO EDISON NISSAN, I want a What ever you do , DO NOT GO EDISON NISSAN, I want a used car , they pushed for a new, long story short , I gave them $6000 plus my trade , they p What ever you do , DO NOT GO EDISON NISSAN, I want a used car , they pushed for a new, long story short , I gave them $6000 plus my trade , they promessed lower my payment if I guive another $2000 , so I did and they took the 2000 and purchased a extra dealer warranty for the car, and never lower the payment,, came back to get my money back, because they lied on the contract , they refused , called the bank , there was no financed ever on my name, they lied againg, so they kept my $6000 , my trade and the new car and told me to fight on court, They made me and my wife like fools ... I'm suing them at this point. More