Edison Nissan

Worst Service Experience Ever. On October 31, 2020 I brought my 2017 Nissan Murano, which has 7987 miles on the odometer, in because of an oil leak from the AWD system which is covered under a technical brought my 2017 Nissan Murano, which has 7987 miles on the odometer, in because of an oil leak from the AWD system which is covered under a technical service bulletin. This was fixed once already this year from this dealership with no problems. After having the service department verify there is an oil leak. Fernando decided not to fix the car. Fernando decided to write that the oil leak was coming from the oil filter and oil drain plug because it was left loose. he wrote they tightened the items up and cleaned the area. Since I do my own oil changes I knew he was lying and called him out on it. You could see the guilt on his face when I explained to him that he was being untruthful. But he made the willful decision to continue lying and entered his false statements into the computer system. He did show me where they cleaned the area where the oil was leaking. He flatly denied to fix the AWD system and told me to leave the dealership. When I got home I put the Car on the ramp and saw new fresh gear oil leaking again. The car is still covered under the power train warranty. I bought the car from this dealership. The question is why would Fernando lie and not fix my car? Why would the dealership treat a customer so badly? Where do I go from here to get my car fixed? More

Realmente no me gusta escribir ninguna critica ni buena ni mala pero Florida Guevara se la merece muy contenta con su servicio honesta y respetuosa . ni mala pero Florida Guevara se la merece muy contenta con su servicio honesta y respetuosa . More

Excellent Service, i was in an out in 4 hours with a test drive and fully satsifyed with purchase. I would recommend Terrance Devlin as your sales rep, worked with me to get the right price! drive and fully satsifyed with purchase. I would recommend Terrance Devlin as your sales rep, worked with me to get the right price! More

$30,000 for a truck with 15,000 miles.I put 5,000 miles $30,000 for a truck with 15,000 miles. I put 5,000 miles on it tires wearing bad, had alignment done. Garage said it was way off and left axle and $30,000 for a truck with 15,000 miles. I put 5,000 miles on it tires wearing bad, had alignment done. Garage said it was way off and left axle and CV joint was shot. Called dealer 20 times, left messages, no response. Finally reached the sales manager and was told I'm beat. SHOP SOME WHERE ELSE No stars at all GFY after the sale More

Total scam. I bought a car and within a week it was back at their service with issues. I then find out that it was never serviced in the first place when I originally bought it. Customer service isn't helpf at their service with issues. I then find out that it was never serviced in the first place when I originally bought it. Customer service isn't helpful at all either. Go somewhere else if you don't want to get scammed. More

I am so happy with my purchase of my new Rogue. I am retiring and do not wanna lease no more. Stephen Leonardis helped me transition seamlessly. Great buying experience! retiring and do not wanna lease no more. Stephen Leonardis helped me transition seamlessly. Great buying experience! More

TERRIBLE EXPERIENCE..MADE APPOINTMENTS AND DROVE 4HOURS TWICE TO GET THERE AND NO CAR! DISHONEST PRICING AND COMMUNICATION!! BUYER BEWARE!! THE LADY(FLORIDA) WAS VERY HELPFUL. TWICE TO GET THERE AND NO CAR! DISHONEST PRICING AND COMMUNICATION!! BUYER BEWARE!! THE LADY(FLORIDA) WAS VERY HELPFUL. More

David Thomas Great Sales person This was my first car and I was nervous to buy it. But David Thomas helped me pick out the perfect car. This was a good experience ! Thank you David! This was my first car and I was nervous to buy it. But David Thomas helped me pick out the perfect car. This was a good experience ! Thank you David! More

I worked with Florida to get my car, it was a great experience. She made the process easy and fun . I will be back soon! experience. She made the process easy and fun . I will be back soon! More

This was a really great car shopping experience. My salesperson, Florida was amazing and made sure to find the perfect car for me. She was super attentive and made sure to cater to my needs. The staff salesperson, Florida was amazing and made sure to find the perfect car for me. She was super attentive and made sure to cater to my needs. The staff was super friendly as well. Thank you to everyone at Edison Nissan. More