Edison Nissan

Worked with David Thomas, he helped me out through the whole entire process. He did everything with me writing everything down because i am hard of hearing. Wrote everything down on paper for me great hel whole entire process. He did everything with me writing everything down because i am hard of hearing. Wrote everything down on paper for me great help More

Finance Department Review (2 Stars ⭐️⭐️☆☆☆) While my experience with the sales team at Edison Nissan was fantastic, my experience with the finance department was disappointing. On Friday, 2/14/2025, experience with the sales team at Edison Nissan was fantastic, my experience with the finance department was disappointing. On Friday, 2/14/2025, I signed a contract for $570/month, which included a maintenance package for oil changes and tire rotations for the full term of the lease. At the time, Nissan had not yet confirmed my financing tier with the bank, yet they still had me sign the paperwork. The next morning, I called to remove the maintenance package, which should have lowered my payment to $545/month. At that point, Nissan finally confirmed my tier, removed the package, and adjusted my payment. However, I was confused as to why I received a lower tier despite having a 705+ credit score and being a previous Nissan Financial customer with an excellent payment history. When I went back to sign what I believed was a new contract for $545, it was still $570. Mike from finance had spoken with me three times before I arrived but never mentioned that my payment hadn't changed. Had I known this upfront, I would have kept my original contract with the maintenance package included. This issue arose because Nissan had me sign paperwork prematurely before confirming my tier. Unfortunately, it became clear that their priority is pushing deals through quickly rather than ensuring transparency for the customer. 🔹 Sales team? Excellent. 🔹 Finance department? Be cautious, especially if you're not familiar with the car-buying process. If you're a single female or someone new to leasing, ask plenty of questions and demand clarity before signing. I highly recommend the sales team, especially David Thomas, but my experience with the finance department left a bad taste. Transparency should always come first. More

Sales Department Review (5 Stars ⭐️⭐️⭐️⭐️⭐️) I had an outstanding experience at Edison Nissan, thanks to David Thomas! He made the car-buying process seamless, quick, and stress-free. From start to finis outstanding experience at Edison Nissan, thanks to David Thomas! He made the car-buying process seamless, quick, and stress-free. From start to finish, he was professional, knowledgeable, and attentive to my needs. He took the time to answer all my questions and ensured I had a great experience. If you're looking for a hassle-free car-buying experience, I highly recommend asking for David Thomas—he truly goes above and beyond for his customers! In addition, I'm writing a second review regarding the finance department, where I had a different experience. More

zeke was polite respectable patient with me as a eldery person not demanding in sale but tolererance on my behalf because i make up my own mind no one els can make it for me i appreciate him excepting my d person not demanding in sale but tolererance on my behalf because i make up my own mind no one els can make it for me i appreciate him excepting my decicsions first thank you young man may god bless you with many many more sales More

David Thomas was a great person. Really appreciate this guy. Perfect car for my needs with low miles. Thanks Dave. Really appreciate this guy. Perfect car for my needs with low miles. Thanks Dave. More

My experience with this dealership was extremely disappointing. They aggressively promote vehicle service contracts tied exclusively to their location, often using misleading claims to sell these co disappointing. They aggressively promote vehicle service contracts tied exclusively to their location, often using misleading claims to sell these contracts alongside the vehicle. Despite advertising a flexible cancellation policy, they fail to honor refund requests and remain unresponsive to inquiries. When I attempted to address the issue, the staff was unprofessional, arrogant, and even threatening in their behavior. Additionally, the advertised vehicle price was deceptive, with hidden fees adding up to approximately $3,000 in additional dealership charges. This lack of transparency and poor customer service reflects poorly on their business practices. I would strongly recommend avoiding this dealership. More

We was just driving around taking a look at different cars and then the dealer Zeke came out and greeted my husband and I. We talked a little about what our interest was and what we should do. Needless t cars and then the dealer Zeke came out and greeted my husband and I. We talked a little about what our interest was and what we should do. Needless to say we walked out with something new and nice 😁 thanks Zeke!!! We highly recommend this young gentleman!!! More

After doing some research I came to Edison Nissan on Election Day. I was greeted by "Bic" Sadhar on the lot. I told him what I was looking for. He said let me grab some keys and we went to the type of c Election Day. I was greeted by "Bic" Sadhar on the lot. I told him what I was looking for. He said let me grab some keys and we went to the type of cars that I described. In no time at all I selected the car and did a test drive. At his desk the process was stress free did not take much time. I bought a 2021 Nissan Rouge. I stayed within my budget and could not be happier. More

this is the WORST car buying experience I have ever had. I just lost my mom and then totaled my vehicle in an accident. I went in here fully putting my trust in this company and they have lied, manipulated, I just lost my mom and then totaled my vehicle in an accident. I went in here fully putting my trust in this company and they have lied, manipulated, and done less than a lackluster job of doing their LITERAL JOB. Information like my BRAND NEW CAR OFF THE LOT being demoed out in between me test driving and buying (a weekend) was omitted and lied about. straight up lied by 3 dealers that the car came from the factory with 800 miles on it when I test drove it it had 11 miles. There are multiple damages on the vehicle and then they can’t even keep up with a promise to call and resolve in a timely manner. I allowed them a. full day when I was told I would be contacted first thing Monday morning and no one ever contacted me. Someone took a knife to the seat (what looks like) and then SEWED IT UP like I wouldn’t notice. It’s still in the process of not being handled with an ounce of professionalism. More

I was completely impressed with Zeke professionalism and customer service , also he highly skilled. If you in need of a car go see him wont be disappointed customer service , also he highly skilled. If you in need of a car go see him wont be disappointed More