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Edison INFINITI

Edison, NJ

4.0
54 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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842 US-1

Edison, NJ

08817

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Showing 54 reviews

December 29, 2024

I had the pleasure of working with Stephen Leonardis over the phone and subsequently visited to pick up my vehicle. Stephen was honest and straightforward, which saved me a significant amount of time and fru More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Leonardis
Dec 29, 2024 -

Edison INFINITI responded

Thank you for your kind words! We’re thrilled to hear that Stephen provided you with such a positive experience and that he helped make the process smooth and stress-free. We’re also glad that Rahual contributed to your experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!

December 24, 2024

Absolutely a scam! !! When I agreement was that the extra mileage were included, at a rate of .10 cents. Not only I just received a bill from Nissan for almost $6000 dol More

by Mfcanale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember the sales person name
Dec 25, 2024 -

Edison INFINITI responded

We are saddened to see your 1-star review. Please contact me at zwhite@route46nissan.com at your convenience so we can better assist you. Zah’Nasia White

Jan 03, 2025 -

Mfcanale responded

I sent you an email a few days ago and no response. It saddened me that such a Major Corporation have such a poor customer service and as company, Nissan, would not oversees the legal scams from their dealerships.

December 13, 2024

Worst dealer I've ever dealt with! ! They're scamming people with good prices and when you get there, they'll add almost $10,000 worth of xx fees! When you told them you didn't want tho More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Potocny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Edison INFINITI responded

Josh, we would like to apologize for your negative experience, as this is not how we conduct business at Edison INFINITI. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to speaking with you. Zah’Nasia White

September 18, 2024

Mr. White contacted Infiniti on our behalf and they are covering this repair. We are happy they are covering the repair but we do not have the bumper-to-bumper warranty we purchased. More

by danielletaimuty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene Lopez
Sep 19, 2024 -

Edison INFINITI responded

Danielle, please allow us to apologize for the negative experience you have had. Please reach out to me at zwhite@route46nissan.com to further discuss this. I look forward to speaking with you. Zah’Nasia White

Sep 23, 2024 -

danielletaimuty responded

Mr. White, I reached out to the email you provided and look forward to your response.

Sep 29, 2024 -

danielletaimuty responded

Mr. White called and addressed this situation. He spoke to Infiniti on our behalf and it now covering the repair.

September 17, 2024

Scam dealership first told us we had to buy the warranty. Then told us they only accept cash, no checks etc. Don't buy here!!!!!!! More

by Dissatisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Potocny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Edison INFINITI responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to hearing from you. Zah’Nasia White

July 01, 2024

Just wanted to give a Thank you to my Salesman Jerrell Daye.thank you for your professional customer service skills & your prompt assistance with minor issues .We appreciated your quick response handling More

by ladyrhondarmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrell Daye
Jul 02, 2024 -

Edison INFINITI responded

Congratulations on your new Q60. We are happy to hear our staff was able to make this happen for you.

Jul 02, 2024 -

ladyrhondarmc responded

Thank you again .

June 26, 2024

Stay away from the Edison Infiniti dealership. They have wasted my time for the last two weeks. After negotiating with two salesmen, I secured a BMW X7 for $49,328 OTD (I have documented eviden More

by jhameed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amit and Robert
Jun 27, 2024 -

Edison INFINITI responded

Jhameed, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

June 16, 2024

I worked with Gene Lopez, who wanted to buy back my lease. I was approved and got a more than reasonable deal I will be back for service. More

by GohanSIne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jocelyn Martinez
Jun 17, 2024 -

Edison INFINITI responded

Thank you for sharing your 5-star shopping experience with us. It was a pleasure serving you as a customer.

April 28, 2024

I came In and had a great experience with Gene and Miko will be back when my son car is up More

by Dumerachele
Recommend Dealer
Yes
Employees Worked With
Gene Lopez
Apr 29, 2024 -

Edison INFINITI responded

Thank you for the 5-star review. We look forward to seeing you again.

Apr 30, 2024 -

Dumerachele responded

Definitely 🙏🏽

March 30, 2024

Came in to get my car serviced was in and out cannot complain great service we be back More

by sanders_jeanette
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 01, 2024 -

Edison INFINITI responded

Thank you for sharing your positive service experience with us. We look fordward to seeing you for your next service visit.

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