Eden Prairie Nissan - Service Center
Eden Prairie, MN
649 Reviews of Eden Prairie Nissan - Service Center
I scheduled an appointment online for regular service and an interior detail. When I pulled up, Jesse was right at my car door to greet me and start the process! He was very helpful and friendly and I got my an interior detail. When I pulled up, Jesse was right at my car door to greet me and start the process! He was very helpful and friendly and I got my car back in the time promised. I will always recommend Feldmann's to my friends and family. Thank you Jesse! More
Ashlee was extremely professional and welcoming. She had a great attitude and along with being fast, she was courteous the entire time I was there. She explained the check in process, walked me through ever a great attitude and along with being fast, she was courteous the entire time I was there. She explained the check in process, walked me through everything and instead of just pointing me where to go after, she walked me to the waiting area and let me know I would be picked up soon from the shuttle driver. Ashlee did a fantastic job and is a great representative of Feldmann. Kelin assisted me in paying for my service and had my car pulled around. Again, this is a pretty standard process, but he did it quickly and with a smile. As soon as we settled up, he thanked me for my service and shook my hand. I left feeling very good about choosing Feldmann. This was my first trip to Feldmann and they have secured my business for the future. More
I started with the Buick dealer and they couldn't service the vehicle at the time. I stopped in at Feldmann Nissan and Christopher Chandonnet got me in right away. He and the technicians were friendl service the vehicle at the time. I stopped in at Feldmann Nissan and Christopher Chandonnet got me in right away. He and the technicians were friendly and got the job done in record time. I will go to Feldmann Nissan every time for future service needs. -Kelley Stangler More
I have been a customer of Feldmann's for several years, following other less satisfactory experiences at both Minneapolis-St. Paul Nissan dealers and independent garages. Feldmann's is simply a dif years, following other less satisfactory experiences at both Minneapolis-St. Paul Nissan dealers and independent garages. Feldmann's is simply a different and far better class of service and execution. Work that is needed and promised is completed as promised, on time, and at the cost estimated. I have been particularly impressed with the service advisors who are more alert, informed and concerned that any others I have dealt with in the past. I have worked very closely with Rick Mize, who is without exception excellent. From time to time schedules have dictated that I work with others, who have been most helpful and purposeful. One who deserves mention is Ryan Dwyer. I recently had a problem with the ABS sensors on my wife's Maxima. The solution was uncertain, as the condition would not be known until the repair was undertaken. Ryan was careful to spell out what was likely, but what was possibly a very extensive repair. Fortunately though significant, the repair was not as extensive as feared. Regardless, Ryan's manner was thorougly professional and helpful. I recommend Feldmann's to many, including those looking for new or used vehicles. I have both purchased vehicles and used the excellent service of Feldmann's, and my recommendations are based both on this experience and the former really regretable Nissan dealer experiences. Bob Anderson More
I called and spoke to Abbes because I had a question about the heater in the car on a car I purchased from him. He told me to bring the car in at my convenience and they will take care of the problem. about the heater in the car on a car I purchased from him. He told me to bring the car in at my convenience and they will take care of the problem. When I took my car in I went looking for Abbes and he met me at the Service center and got me checked in. The heater was fixed within a shot period of time and while I was waiting Abbes kept checking on me to make sure I didnt need anything while I was waiting. I really enjoy dealing with Abbes and all the team at Feldmann, they are all very friendly and knowledgeable. I highly recommend Abbes and Feldmann to anyone looking to buy a car. More
I took my car in for an oil change, which was OK. It took an hour and that was hard because i have a two year old and a newborn. An employee told me I needed new wiper blades (which honestly are in great con an hour and that was hard because i have a two year old and a newborn. An employee told me I needed new wiper blades (which honestly are in great condition!) and that my lower radiator hose was leaking and needed to be replaced. This was no inexpensive fix. I took my car into two other places and they both said there was NO leaking at all!! Either Feldman Nissan was being dishonest and looking for some extra money to make, or they made a mistake in records between cars. Because of this I will not take my vehicles here any longer. More
My overall experience with Feldmann's was fabulous. I worked with both Ashlee Carlson in service and JR Gonzalez for my extended warranty. Ashlee was very approachable,professional and accommodating. I worked with both Ashlee Carlson in service and JR Gonzalez for my extended warranty. Ashlee was very approachable,professional and accommodating. JR Gonzalez was by far the most polite and respectful Business Manager I've ever worked with. The new dealership was impressive and I loved the fact my car was detailed to perfection when I left!! More
I had a great experience at Feldmann Nissan.Thanks to Ryan and Christian. Good Job. I always get great service at Feldmann Nissan that's why i prefer getting my car services there than any other place. Ryan and Christian. Good Job. I always get great service at Feldmann Nissan that's why i prefer getting my car services there than any other place. More