Eden Prairie Nissan - Service Center

Formerly Feldman Nissan - still excellent I've purchased two cars at what used to be Feldman Nissan (now Eden Prarie Nissan). Thankfully most of the personnel made the move along to Eden Prar I've purchased two cars at what used to be Feldman Nissan (now Eden Prarie Nissan). Thankfully most of the personnel made the move along to Eden Prarie. Whoever is running this operation is definitely doing something right. The prices were fair and sales staff well-trained and easy to work with. In the winter months I still get my service done here, and I can't say enough about them. The service personnel are knowledgeable, friendly, communicative, and straightforward. The prices for servicing have also gone down since the move to Eden Prarie! I used to do my own regular maintenance in warmer months, as Feldman was a little expensive (still, the work was excellent). Now I'm wondering if it's worth my time anymore, maybe I should just get all my fluid changes and rotations done at Eden Prarie. The waiting area is clean, has free snacks and internet. So anyway, if any management personnel are reading this, keep doing what you're doing. I have been sufficiently impressed to spend 10 minutes to post this review! More

Your service team is the very best! They were so helpful! Your service team fit my car in for service when I was in a great need. Hugh & Tyler are the so kind and helpful! They did their very best to accommod Your service team fit my car in for service when I was in a great need. Hugh & Tyler are the so kind and helpful! They did their very best to accommodate me and even offered me a courtesy shuttle without me having to ask for one. They really went the extra mile in showing customer service! I will never forget the kindness and care they showed when dealing with me and working on my Nissan. I have and will continue to tell everyone I know about the amazing experience I had at Eden Prairie Nissan! Thank you again to your outstanding service team! More

Top Notch Service Rick Mize went out of his way to ensure my first visit to the new Eden Prairie Dealership location was positive. He quickly got my car in for service, Rick Mize went out of his way to ensure my first visit to the new Eden Prairie Dealership location was positive. He quickly got my car in for service, provided a tour of the new facility, thoroughly went over my service invoice, asked questions and ensured I had all my questions answered and that my service experience was exceptional. I appreciate his attention to detail and genuine care and concern for his customers, he truly values them and it shows! More

the best!!! people make a dealership and this dealership has the very best. friendly and helpful to say the least! all dealerships should model themselves after people make a dealership and this dealership has the very best. friendly and helpful to say the least! all dealerships should model themselves after this one! More

Excellent services Have been first time to this facility and experience was very good. Nice service center and waiting area was awesome. Jennifer, my service adviser was Have been first time to this facility and experience was very good. Nice service center and waiting area was awesome. Jennifer, my service adviser was very friendly and did very well to explain me things that I wasn't very familiar with. Would definitely recommend to anyone. More

oil change Rick Mize assisted me with my 2006 Nissan Armada. He went farther and Above all my expectations! HE was wonderful to work with!!!!My experience at th Rick Mize assisted me with my 2006 Nissan Armada. He went farther and Above all my expectations! HE was wonderful to work with!!!!My experience at the Eden Prairie location was phenomenal!!!!! A+++++ Thank you soooooo much!!!!! BLAWNDI More

Amazing service I bought my car from Feldman Nisaan a year ago and have continued to service it with Eden Prarie Nisaan due to the amazing staff. Ashlee has assisted I bought my car from Feldman Nisaan a year ago and have continued to service it with Eden Prarie Nisaan due to the amazing staff. Ashlee has assisted me as a service advisor and I'm always impressed with how much time she takes to explain what's been done to my car and any other services it may need. She's always thorough and even gives follow up calls to make sure I'm satisfied. Unfortunately the store has moved farther away from me but it's definitely worth the extra 15 minutes to know my car has been cared for with outstanding service. More

Excellent customer service Kudos to Rick Mize and Jennifer Logan for making the car care experience such a good one. Eden Prairie Nissan is fortunate to have such top notch emp Kudos to Rick Mize and Jennifer Logan for making the car care experience such a good one. Eden Prairie Nissan is fortunate to have such top notch employees handling customers who need service. I'll be back!! More

First-time customer, now a loyal-customer This was my first experience with Eden Prairie Nissan, and it was a fantastic first experience. From the moment I walked into the service area to when This was my first experience with Eden Prairie Nissan, and it was a fantastic first experience. From the moment I walked into the service area to when it was time for me to leave, Shannon kept me informed of what was going on with my car and provided any recommendations that needed to be looked at. The other staff were very friendly while I waited in the comfortable lounge and sipped on some hot coffee; Shannon was straightforward and honest with my bill, and answered any questions that I had regarding warranty. This was probably one of the best experiences I've had regarding having service done on my car. I plan to return to this dealership for all of my car needs. Thank you! More

Poor and careless response. I had a complaint on my brake pads and need to get fixed. Feldmann has acted as a true money making dealer. Over the phonic conversation I was said the amount that I need to spend pads and need to get fixed. Feldmann has acted as a true money making dealer. Over the phonic conversation I was said the amount that I need to spend for the service. But after reaching service center to my surprise I was asked to pay 4 times the amount I was actually communicated. When I asked why, agent gives me some scrap explanation as if I am not aware of mechanics. Even there was no proper response from any of the agent. Over all I would say I had a very bad time with Feldmann Nissan. I just remembered one other thing. Service agents stopped caring about customers on having a Pizza arrival. One of the agent ran after a Pizza leaving behind the customer whom she was actually assisting with shouting " I am so excited on seeing it (I meant it as Pizza)". I don't know what to say for that.... :( More