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Eden Prairie Nissan - Service Center
Eden Prairie, MN
649 Reviews
649 Reviews of Eden Prairie Nissan - Service Center
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August 16, 2019
Scheduled maintenance As always, the service department was ahead of schedule, and the service is great. They have a fabulous room to relax, have a beverage, watch TV or h As always, the service department was ahead of schedule, and the service is great. They have a fabulous room to relax, have a beverage, watch TV or hook up your computer. Snacks are always provided and they even give out flowers when you leave!! More
by COLSEN
Employees Worked With
I do not remember the gals name
Helpful August 08, 2019
Efficient I took my Pathfinder in for an oil change/whatever because the little message had appeared! I no longer have the "book" that came with the vehicle, s I took my Pathfinder in for an oil change/whatever because the little message had appeared! I no longer have the "book" that came with the vehicle, so I have not kept up with what is required and/or suggested. I was very good about doing so with my previous Pathfinder, but my local Nissan dealer is no longer in Newport--and I drive 50 miles to Corvallis when something needs to be done--I don't have the "relationship" with that dealership than I had in Newport I realize that there is maintenance that is suggested at various mileage levels, so I was not surprised when AJ discussed these things with me. I didn't have time yesterday to set up an appointment to have them done--but I will call AJ and set something up prior to my return to Oregon in September. I am glad that your dealership is so close where I am staying. More
by Sandy from OR
Employees Worked With
AJ
August 06, 2019
Routine maintenance EP Nissan does a great job letting us know of future maintenance but doesn’t pressure us. They are professional and my kids love the free cookies in t EP Nissan does a great job letting us know of future maintenance but doesn’t pressure us. They are professional and my kids love the free cookies in the waiting area. Thanks for everything. More
by TimSwanson
Employees Worked With
Max Schellhaas
July 29, 2019
Great service I went to get an oil change for my car and ended up needing quite a few things done. The service guy was very helpful in helping determine what was be I went to get an oil change for my car and ended up needing quite a few things done. The service guy was very helpful in helping determine what was best for my car, all while making me feel comfortable. More
by Mkettler1
Employees Worked With
T.J
July 23, 2019
Excellent I really appreciate the service I received yesterday on my 2016 Rogue. All repairs and recommended services were explained to me very well. Job was do I really appreciate the service I received yesterday on my 2016 Rogue. All repairs and recommended services were explained to me very well. Job was done on time also. Due to some problems walking on my part, they even brought my car around. Thanks John for your kindness and great service. More
by Sue
Employees Worked With
John
July 14, 2019
Service appt. and immediate response and fix! Dave & Donavan on the service team did an excellent job of responding our need for the replacement of a lost set of keys! Outstanding sense of urgenc Dave & Donavan on the service team did an excellent job of responding our need for the replacement of a lost set of keys! Outstanding sense of urgency to get the duplicate key as soon as possible! More
by MikeinEP
Employees Worked With
Dave at the service desk and Donovan in the call center
July 08, 2019
John in service was great. I have always got great service, but I believe this was the best ever. I came in without an appointment and he made sure I was taken care of. He cal I have always got great service, but I believe this was the best ever. I came in without an appointment and he made sure I was taken care of. He called me twice just to keep me updated of what was going on. More
by HD
Employees Worked With
John in service.
July 07, 2019
Quick execellent serice My service writer and the cashier were excellent Great ambassadors for you folks! I brought the care in for a 29,00 oil change and ended up spending My service writer and the cashier were excellent Great ambassadors for you folks! I brought the care in for a 29,00 oil change and ended up spending 471.00 for oil change and shocks. Not fun! But!!!! the way is was handled courteous and confident and explained very well why the work was needed by the service writer the accurate upfront quote. mad spending the extra money ok. When it was time to pay the bill I was escorted to the most pleasant cashier in the auto industry! I live in Oakdale so I Pass 2 other closer Nissan dealerships to get to you guys. it is because i trust your dealership and enjoy my visits. Even though it means I will be leaving with less money! Hint more coupons! Thanks! keep up the great work! More
by ladttt
Employees Worked With
Terrance Jones /Weekend cashier
July 03, 2019
Quick and easy! Ms. Rose determined what I needed done (which was less that I thought) and got it done quickly. Waiting area has coffee, water, tea, and snacks :-) Ms. Rose determined what I needed done (which was less that I thought) and got it done quickly. Waiting area has coffee, water, tea, and snacks :-) More
by Nissy
Employees Worked With
Shannon Rose
July 03, 2019
Excellent Customer Service! Friendly helpful staff!! Stopped in unexpected for an oil change before the holiday weekend. THey were able to fit me in right away and were very friendly and helpful. They Stopped in unexpected for an oil change before the holiday weekend. THey were able to fit me in right away and were very friendly and helpful. They gave me an estimated time it was to be completed and let me complete some work in their customer lounge where they have water, coffee and snacks. They also provided free wifi and work areas while I wanted. Vehicle was completed ahead of estimated time and car was even washed when I picked it up. Great place, highly recommend them!! More
by joanieg
Employees Worked With
John in service
