Eden Prairie Nissan - Service Center

Car is listed under wife’s name, you need to put my name on it I’ m the one who brings it for service! The person handling my service didn’t come up. on it I’ m the one who brings it for service! The person handling my service didn’t come up. More

Timely service with stations to work while you wait. Amenities are nice and the bathroom was clean. They was the vehicle after service, which is a nice feature. Amenities are nice and the bathroom was clean. They was the vehicle after service, which is a nice feature. More

Greetings / The service department provided excellent service. In and out of there in 30 minutes. Great coupon offered and used. Thank you for your service. service. In and out of there in 30 minutes. Great coupon offered and used. Thank you for your service. More

Shannon always goes above and beyond to keep my older Nissan up and running. She is amazing! Anthony was incredibly helpful. Five stars to all :) Nissan up and running. She is amazing! Anthony was incredibly helpful. Five stars to all :) More

Experience with service representative The service representative Matthew Grosman was excellent. He handled the issue I discussed with him very responsively. That will influence in a posit The service representative Matthew Grosman was excellent. He handled the issue I discussed with him very responsively. That will influence in a positive way my continuing service at this dealership. More

Ignored by employees inside garage The only complaint I have is that when you drive into the garage, nobody makes eye contact or raises their hand to signal that they can help me The only complaint I have is that when you drive into the garage, nobody makes eye contact or raises their hand to signal that they can help me More

THEY STOLE OVER $850 OUT OF OUR VEHICLE My fiancé and I brought in our car for service at Eden Prairie Nissan and picked our car up on Nov.9. I noticed right away many of our personal belong My fiancé and I brought in our car for service at Eden Prairie Nissan and picked our car up on Nov.9. I noticed right away many of our personal belongings were missing. We had just received a mini fridge and Keurig K200 as gifts that were in the back seat of our vehicle while being serviced at Eden Prairie Nissan that were gone when we picked our vehicle up. This thief is still currently working in the Service department at this dealership SO BEWARE!! I took the day off Nov. 25 to address the situation with Service Department Manager Steve, He then proceeded to blow me off all day long. The 4 minutes of conversation I was able to obtain after spending 8 hours there of waiting, he did not take my name or phone number, did not review or investigate the complaint, did not show he was willing to help and go out of his way to resolve the problem or repair the trust that was broken in this customer relationship. This was over $850 worth of theft and NEEDS to be addressed immediately. More

Great! Everyone was helpful. Service was prompt. The car was left clean. No grease in the interior. I appreciate everyone's hard work. Thank you. Warre Everyone was helpful. Service was prompt. The car was left clean. No grease in the interior. I appreciate everyone's hard work. Thank you. Warren More

Rogue Sport Our new car is an excellent vehicle at a very competitive price. The sales and service staff are very customer service oriented which enhances the buy Our new car is an excellent vehicle at a very competitive price. The sales and service staff are very customer service oriented which enhances the buying and servicing experience. More

Good Oil Change and inspection service Shannon provided very good information and feedback from the inspection. Service took a little longer than quoted, although this may have been due to Shannon provided very good information and feedback from the inspection. Service took a little longer than quoted, although this may have been due to the inspection feedback loop. More