Eddy's Volkswagen

Prey on the elderly They sold my 80 year old grandmother a car she could not afford. She is in the process of getting into low income housing for seniors. We were going They sold my 80 year old grandmother a car she could not afford. She is in the process of getting into low income housing for seniors. We were going to pay off the car she had already. Being 80 and not thinking clearly she got caught up in their lie and she signed the papers for a new loan which she could neither afford or has the time to pay off. Who would do such a thing. Don’t they take into consideration age when making loans. She can not work anymore. When she came home with the new car I said grandmother what have you done. She said they told her she had 7 days to return it. I went in with her the next and explained what I have just explain to you all that she can not afford another car loan and we would like them to honor the 7 day return policy so we can get her other car back as we were going to pay it off. They said the return policy was to only exchange it for another car. I was thoroughly sickened by their coldness and lack of understanding of our situation. Please do not purchase a car from this place. There are so many other places to buy a car that will not treat people like this. Gratefully yours!!!! More

Went in for warranty work. Went in for the drivers door seal, rattling in the front end apon acceleration and a CV boot. When my wife took it in they told her the car is still u Went in for the drivers door seal, rattling in the front end apon acceleration and a CV boot. When my wife took it in they told her the car is still under warranty but they may have to charge us $80 for diagnostics. Since they didn't have the parts in they had us bring the car back up when the parts got in. I took the car up when the parts were supposed to be there, well they were not, so had to make another trip up there. More time and money waisted. While I was there I explained the rattling in the front end and the shop manager treated me like an idiot. He said "it was just a empty can of chew in the door and I dont hear it anymore." That was after I told him we heard it on the test drive before anything was in the car. He insisted it was the can. I have been working on cars for 20+ years, I know the difference between a can in the door and a rattle in the front end. What gets me the most is they knew I was coming back in by appointment yet they didn't have a loaner they could give us. So now I have to find a ride back to the dealership if they have it done by the promised time. More time and money waisted. I am so glad that I don't have a full time job that if I call in to much, I will be fired that I use to pay my bills. More

Enjoyed their services. Paul Curry is very good to work with buying a vehicle. Owen Showmaker will work hard to help you get the financing you need. The general manager will Paul Curry is very good to work with buying a vehicle. Owen Showmaker will work hard to help you get the financing you need. The general manager will help any way he can to help get the vehicle you want. I would send anyone that wants to get another vehicle to Mike Steven Volkswagen. More

Best used car buying experience If you want a very straightforward and pleasant used car buying experience, the sales person you choose can make all the difference. I would highly re If you want a very straightforward and pleasant used car buying experience, the sales person you choose can make all the difference. I would highly recommend Duey Lynch. I have purchased several used cars and I like to have a quick and efficient process. Duey was very good at making the sale happen in this manner. More

Great buying experience Jose is high energy and very helpful and Darrin is a great negotiator. I highly recommend this dealership! We had a positive negotiation and the pri Jose is high energy and very helpful and Darrin is a great negotiator. I highly recommend this dealership! We had a positive negotiation and the price agreed upon was very good. That's why we bought our car! I recommend giving them a try for your business. More

no pressure negotiations My salesman Don Fox went way over and beyond to make sure i was happy with my purchase. He returned all my calls and answered all my questions immedia My salesman Don Fox went way over and beyond to make sure i was happy with my purchase. He returned all my calls and answered all my questions immediately.I hope to do business with him in the future. More

Helped me with two cars I got 2 cars for a more than fair price from Darin, and would recommend going there. One was my first car and the other was another used ,because I ha I got 2 cars for a more than fair price from Darin, and would recommend going there. One was my first car and the other was another used ,because I had totaled the other one More

5 star service Just had a great experience at Mike Stevens Volkswagen dealership in Wichita, Kansas. Thank you Darin Petrie for your incredible hospitality and no x Just had a great experience at Mike Stevens Volkswagen dealership in Wichita, Kansas. Thank you Darin Petrie for your incredible hospitality and no xx approach to selling me my new (used) car. I'm so very happy with my service with these guys!! More