Eddy's Toyota of Wichita

We love our Prius - only owned it for 3 days but so far so good! Our experience was positive except in the finance office where they lost all credibility. They tried to make $14,100 extra by offering all so good! Our experience was positive except in the finance office where they lost all credibility. They tried to make $14,100 extra by offering all the bells and whistles. They gave us several options which didn't include the agreed on 0% interest for 60 months. Sorry folks, but let's not dance around the truth. There tactics border on total dishonestly. It's not OK too purposefully trick customers into doing something (in my opinion) that is mostly good for the dealership. Buyer beware when you are in the finance office. Note to Eddy's Toyota: I can't image that this rating wouldn't qualify as answereing the question "why". Feel free to call me if you would like. More

I purchased a 2013 RAV 4 from Eddy's in May; it was a simple, straight forward transaction. The sales team (Zach Storm in particular) was very helpful in getting me the vehicle I wanted. An equita a simple, straight forward transaction. The sales team (Zach Storm in particular) was very helpful in getting me the vehicle I wanted. An equitable price was agreed upon for both the new vehicle and my trade-in with a minimum of haggling. The 'out the door' price was clearly shown throughout the transaction. I appreciated this dealership's good selection of vehicles, their willingness to look at several different trade-in / purchase options, the 'no pressure' / no surprises approach, and their efforts to simplify the entire purchase process. I believe that I received a fair deal in getting what I needed in a timely manner, but without the hassle. I would recommend Eddy's, and will continue to use them for my vehicle needs. More

Andrew Jacobs reached us by email to offer the selection of 2012 cars. We were specifically looking for a Honda Accord. He had several to choose from that fit our needs. Upon looking at the choice of Hon of 2012 cars. We were specifically looking for a Honda Accord. He had several to choose from that fit our needs. Upon looking at the choice of Hondas, we inquired about the Camry. This seemed like a better choice. We tested a Camry and my wife liked the way it handled and the price was within our range. Andrew looked up our trade and the numbers seemed reasonable to continue the buying option. As it was late in the evening, we decided to wait until Monday and then speak with the sales manager to set a trade price and final pricing on the car. Early Monday, Andrew informed us that the car had been sold. We then considered the 2013 models. Andrew was very helpful and explained the benefits of a new purchase. We were able to find the same color and options and then came to an agreement to purchase the car. The car had several small hail dents on the car and we agreed to have the dealer repair the dents at our earliest time frame. As of this writing, we have scheduled to have the car repaired. The car is performing to our liking and my wife enjoys her "new" ride. We have no reason to expect any difficulties with service in the future. "Shane" handled the closing and was very professional with the offers of extended services. We declined and he accepted this with courtesy. More

Working with all three of these gentlemen was a pleasure. All were very helpful in making this happen, all were very professional in each of their different jobs and all worked very quickly to help us accomp All were very helpful in making this happen, all were very professional in each of their different jobs and all worked very quickly to help us accomplish this task in lightening speed, especially Mark. You should be very proud of these employees. More

This was an in and out experience and they worked quickly and efficiently. I knew what I wanted to drive away in and that is exactly what I accomplished. and efficiently. I knew what I wanted to drive away in and that is exactly what I accomplished. More

The experience I had with this dealership is the best by far that I have ever had, was not pressured at all. Liz is very personable, knows her stuff. I would recommend Liz to everyone who wants to buy a ne far that I have ever had, was not pressured at all. Liz is very personable, knows her stuff. I would recommend Liz to everyone who wants to buy a new car. We purchased a RAV 4 which I am very happy with. Thank you Liz Also a Thank you to Jacob. More

Liz Kantiz was friendly and helpful. She was willing to work with me and get me into a new 2013 Corolla. This is the second vehicle I have leased from Eddy's. The service department is also fantastic. They work with me and get me into a new 2013 Corolla. This is the second vehicle I have leased from Eddy's. The service department is also fantastic. They are always so friendly when I have taken my car in for service or just a car wash. More

when we arrived at the dealership we couldn't even get out of the car without someone right at our door. the sales rep, todd, was very rude, extremely pushy and didn't listen to anything we said. he s get out of the car without someone right at our door. the sales rep, todd, was very rude, extremely pushy and didn't listen to anything we said. he showed us multiple vehicles that had nothing close to what we asked for and were way out of our price range. the dealership was asking 15,000 for a car with 61000 miles on it and didn't even start. he continued to push the sale of a car we were barely interested in even after we told him we weren't going to buy it. he called us 4 times about other cars even after i said we weren't interested. Our experience was one of the worst we've ever had. i wouldn't send my worst enemy here. More

We have purchased a total of 7 new Toyotas from Eddys over the years, and always had a good experience, however, the last 3 purchases involving Blake Silsby and then Landon Sparlin, have, BY FAR been th over the years, and always had a good experience, however, the last 3 purchases involving Blake Silsby and then Landon Sparlin, have, BY FAR been the most pleasurable. The friendliness, eagerness to please, and no-nonsense honesty was very refreshing. In our 50+ years, we have purchased MANY vehicles, from various dealers, had some BAD experiences, alot of frustration and at times been disgusted by the many sales "games" we have had to endure, and have vowed to never return to some of those dealerships. We are very happy Toyota owners, and have vowed to be forever faithful to Toyota-and especially Eddy's in Wichita. You have customers for "life" in us-should we EVER need another vehicle, you can count on seeing us on your showroom floor! Keep up the GREAT CUSTOMER SERVICE, it makes Eddy's stand out in the crowd!!!! THANK YOU, LANDON AND BLAKE!!! WE LOVE YOU!!!! Bobby and Brenda Hiebert More

Jesse was a great salesperson. Never to pushy and allowed us to look at the cars we had in mind. When asked helped out with information about the vehicles we were thinking of. Once the decision was made to p us to look at the cars we had in mind. When asked helped out with information about the vehicles we were thinking of. Once the decision was made to purchase helped to get all the paperwork squared away. Would definately recommend working with Jesse again. More