Eddy's Toyota of Wichita
Wichita, KS
Filter Reviews by Keyword
By Type
634 Reviews of Eddy's Toyota of Wichita
I was extremely impressed with Eddy's Toyota. I was helped by Mark Smith and Drew Estoquia. They were very knowledgeable and very helpful, never giving up till I received a fair price and extras I am v helped by Mark Smith and Drew Estoquia. They were very knowledgeable and very helpful, never giving up till I received a fair price and extras I am very pleased with my Corolla. Thanks Mark and Drew for your hard work More
Very pleasant and simple vehicle purchase. No hassle, very informative and friendly sales & finance personnel. Thank you for such a comfortable experience. I will recommend your dealership to my friends very informative and friendly sales & finance personnel. Thank you for such a comfortable experience. I will recommend your dealership to my friends and family. More
Junior Rodriguez was very helpful with trading my current 2013 Tacoma in and updating to a 2014. He made sure that I understood all the benefits to my new truck and the changes that were made from the 2013 t 2013 Tacoma in and updating to a 2014. He made sure that I understood all the benefits to my new truck and the changes that were made from the 2013 to the 2014 model. He was friendly and helpful. I always know that at Eddys I will bee treated fairly. More
Otis Johnson was our salesperson and he was very helpful to us when we purchased our new 2013 Toyota Highlander. He showed us all the different features of the vehicle and the differences between the trims. to us when we purchased our new 2013 Toyota Highlander. He showed us all the different features of the vehicle and the differences between the trims. He wanted to make sure that the vehicle we purchased fit our needs while also giving us choices. He definitely wanted us to get the best deal possible. I can honestly say that without Otis' help and his ability to make us feel comfortable we would not have purchased our new Highlander. I don't think we could have gotten a better salesperson. I highly recommend Otis and will be asking for him for any future purchases at Eddy's Toyota. Thanks for a great experience, Otis! More
We got our first Toyota Prius (new) in 2009 and never regretted it! Eddy's Toyota dealership is a great place to get the car ( new or used) and have it serviced there too. The personnel in friendly, know regretted it! Eddy's Toyota dealership is a great place to get the car ( new or used) and have it serviced there too. The personnel in friendly, knowledgeable, and the quality of service is exceptional! That was the reason why we returned to the dealership this year when we decided to upgrade our cars. Jesse Abbott was our salesman. He is a person with great attitude, considerate of the needs and desires of his clients, and willing to go that extra mile and beyond to get the car the client wants and can afford. We bought two cars (Prius 2010 and Tacoma 2011) from him and became his loyal customers. We highly recommend Jesse Abbott as a salesperson to ask for if you come to this dealership to purchase a car. More
I had an initial misunderstanding with the sales representative concerning my perceptions and his regarding an upgrade to my vehicle that I purchased at the time of the sale. However, when managem representative concerning my perceptions and his regarding an upgrade to my vehicle that I purchased at the time of the sale. However, when management was made aware of the situation, they were very anxious to provide me with what I understood I had purchased. They bent over backward to make sure that I was ultimately happy with the finished product I received, even though almost 6 weeks had passed since my purchase date of October 19. Kudos to the management of Eddy's Toyota. They really want the customer to walk away happy with the total package. Despite my initial misgivings to their commitment to customer service and value, at the end of the day they really came through and delivered on their promises. Other than my now resolved misunderstanding with the sales representative, my purchasing experience with Eddy's Toyota was easy and painless. My salesman was pleasant and informative, the finance department was efficient and friendly, and the work they performed on my car, though not exactly what I understood I had ordered, was professionally installed. I would (and probably will) do business with them again in the future. More
We had bought an Avalon 10 years ago with Anthony and was very pleased, so we went back for another. Mike was working with Anthony and they both worked to get our business. Mike was very good about helping m very pleased, so we went back for another. Mike was working with Anthony and they both worked to get our business. Mike was very good about helping me set up my smart phone with apps to use in my car. Being I am not very tech savy this was a great help. Also they helped to get the color we wanted which I am very pleased. Thanks again. More
Great salesperson. Went out of way to please you. Very helpful. Have even came in early or on his day off to make sure the purchase of the truck goes smooth. helpful. Have even came in early or on his day off to make sure the purchase of the truck goes smooth. More
Liz was a dynamite sales woman and she had patience with me and my husband. She stayed in touch with me for 8 month until I was ready to purchase. She called or emailed me every month. She searched for p me and my husband. She stayed in touch with me for 8 month until I was ready to purchase. She called or emailed me every month. She searched for particular color of Yaris and found it. That was awesome. I was not wanting red, black or silver. The white was found 60 miles away and she called me and said "How can we earn your business". I like her because she was not pushy and was very knowledgeable of Toyota products. We left the dealership very satisfied and would come back and buy again. Also, I am in sales as well and I know how word of mouth keeps the money coming. Referrals is how any salesperson continues to build their sphere. I will try my best to sell the Eddy's Toyota dealership to my friends, family and clients. We are very very pleased with our new 2014 Toyota Yaris LE. Thank you Liz for not forgetting me during those 8 long months!~! Diana More
My experience with Dave @ Eddy's Toyota was to say the least, the WORST experience I'v had with any manager I've ever met. I brought my car in for service 11/25. While being serviced there an emplo the least, the WORST experience I'v had with any manager I've ever met. I brought my car in for service 11/25. While being serviced there an employee stole my iphone out of my car. Then i realizeD my bumper had been damaged while it was there; it was cracked and the fog lamp was broken. When I spoke to Dave about this he pretty much told me it was my fault I must have done the damage and that they were not going to fix it and that no one stole my phone. I admit i got out of control after he told me this, and he proceeded to call the cops on me because he didnt want me letting the rest of the customer know how they were screwing me over! This is not the only complaint i have about this dealership. Iv had my car for about 3 months and its been to Eddys's more than 4 times!!! NOT HAPPY WITH MY EXPERIENCE AT EDDYS OR WITH THE SERVICE MANAGER DAVE!!!! WOULD NOT RECOMMEND THIS DEALERSHIP!!!! More