Eddy's Toyota of Wichita
Wichita, KS
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634 Reviews of Eddy's Toyota of Wichita
Experience was pleasant. Customer services rendered by the Assistant Service Manager Gerardo Ultreras was excellent and very professional. I will recommended to my business partners. the Assistant Service Manager Gerardo Ultreras was excellent and very professional. I will recommended to my business partners. More
Eddy’s service is consistently of the highest quality. Their attention to detail has always been superb. Their communication kept us aware of the progress being made, problems encountered, suggested remed Their attention to detail has always been superb. Their communication kept us aware of the progress being made, problems encountered, suggested remedies, and costs. More
Good dealership & good service. Polite & welcoming personnel. Positive & good attitude displayed by staff. Professional & efficient service. Clean facility & helpful staff. Returned vehicle cleaned personnel. Positive & good attitude displayed by staff. Professional & efficient service. Clean facility & helpful staff. Returned vehicle cleaned & sharp looking More
Leeson he is good care good customer service fast. Respect. And knowlege. Respone of the customer need We have question he got good answer He is very good Respect. And knowlege. Respone of the customer need We have question he got good answer He is very good More
Joe was my service tech at Eddys Toyota. I was impressed! He was the epitome of what service is all about. Joe saw me and my situation and went over and above what he needed to do to get me the impressed! He was the epitome of what service is all about. Joe saw me and my situation and went over and above what he needed to do to get me the service I needed and make the experience a good one. If Joe stays there, I’ll be getting another Toyota there. I’m not going to find that kind of service anywhere. More
Excellent service. Had a few questions about my warranty. All my concerns were answered with priority. I would take my vehicle back everytime hands down. All my concerns were answered with priority. I would take my vehicle back everytime hands down. More
This was the worst service I’ve have ever had at this location. There is no communication between staff. They need to tell what is going and not lie. Techs need to quit telling warranty companies that it location. There is no communication between staff. They need to tell what is going and not lie. Techs need to quit telling warranty companies that items need to be paid for that they break. More
Went to Eddy's Toyota because of recall on the air bag system. Was very pleasantly surprised when it was finished to see that my car had also been washed and vacuumed. Joe, the service manager, apologized system. Was very pleasantly surprised when it was finished to see that my car had also been washed and vacuumed. Joe, the service manager, apologized because the process took longer than expected and was very courteous. More
I scheduled an appointment to have a recall fixed on my 2016 Toyota Corolla. I was greeted warmly by Omar as he checked in my vehicle. He said it would probably take a couple of hours to fix. I inquired ab 2016 Toyota Corolla. I was greeted warmly by Omar as he checked in my vehicle. He said it would probably take a couple of hours to fix. I inquired about a shuttle that could take me and my young daughter home to wait instead of waiting in the dealership. He kindly answered all my questions and scheduled me for a shuttle home and a shuttle back to the dealership when my car would be finished. That is when I met Sam- the driver of the shuttle. Such a nice young man. He took us home safely and picked us back up when my car was finished. Overall, this was a great experience and recommend the service department next time work is needed on your car. More
Professional service and maintenance. Great hospitality. Staff was patient and detail explained. So willing to answer questions and help to solved problems. Very pleased experience. Staff was patient and detail explained. So willing to answer questions and help to solved problems. Very pleased experience. More