Eddy's Chrysler Jeep Dodge Ram

service department liars!!! 2010 Dodge Journey, towed in on Monday, followed up on Wednesday. They said they didnt have it. After a game of phone tag between tow service and Eddy 2010 Dodge Journey, towed in on Monday, followed up on Wednesday. They said they didnt have it. After a game of phone tag between tow service and Eddys. Keith said he would go look for it. Called back and said there was one on the back lot but not a red one. We drove there and it took about a minute to find it. It was parked where anyone could see it, in a row with others. This makes lie number 2. Gave them til Monday. Keith said it was the TIPM and starter relay. This didnt sound right to me bevause I had just put a brand new TIPM in and car started right up, ran a few times, then started dying. Engine turns over every time. So we went back to the car, tried the engine, turns right ovet. Lie number 3. So I gave them til Thursday since they said the TIPM would be in Wednesday. I called Thursday. Keith said they put the TIPM in and would know more after while. 6pm Thursday, the car had not been touched. So I had to go down there Friday to confront them on the fact they have had the car 12 days and it has been in the same state for nearly 9 days.. After dealing with their lies, I told them I could have the car towed off the lot and taken to Unruh's. Keith of course denied lying about everything. He gave eccuses about being such a busy shop. I told him if they eere too busy, they could have said so in the beginning and dave me the hassle. He said they wete trying to get to it today. I told them if it wasnt fixed today I would have it towed. We will see... Had car from 8/13/16 to 8/26/16 More

Got a new van The sales staff is great and helpful. Leon was very knowledgeable and super friendly. Everything went very smooth and I would but from eddy's again The sales staff is great and helpful. Leon was very knowledgeable and super friendly. Everything went very smooth and I would but from eddy's again More

The sale was done all over the phone and electronically I spotted the car I wanted online at Eddy's. They called and we started chatting... I live far away and this was done so easily. They even delivere I spotted the car I wanted online at Eddy's. They called and we started chatting... I live far away and this was done so easily. They even delivered the car for me to test drive. I was treated fairly. More

Great deal Found a jeep online and after asking questions through email set up a test drive. Alexis was quick to respond through the website and had everything r Found a jeep online and after asking questions through email set up a test drive. Alexis was quick to respond through the website and had everything ready to go when we arrived. Pete helped us out and we had no pressure to buy but really fell in love with our jeep. We got a great trade in deal and love the jeep More

jeeps The salesman Cristian Rivera was really professional both times I've bought vehicles from him. Made the process really easy and understanding. Expla The salesman Cristian Rivera was really professional both times I've bought vehicles from him. Made the process really easy and understanding. Explained everything well. Overall great attitude. More

Awesome deals, really patient with us! I had a great salesman, he was really patient and kind! The management is awesome and very involved ! Will Forsure send friends in to buy! I had a great salesman, he was really patient and kind! The management is awesome and very involved ! Will Forsure send friends in to buy! More

Car buying made easy This was a simple one-stop car shopping experience. After 20 years of car buying I finally found a dealership I will eagerly return to. This was a simple one-stop car shopping experience. After 20 years of car buying I finally found a dealership I will eagerly return to. More

Great experience Eddie was very knowledgeable and considerate when assisting me with my search for a vehicle. Not pushy and listened to what I was looking for! Thank Eddie was very knowledgeable and considerate when assisting me with my search for a vehicle. Not pushy and listened to what I was looking for! Thank you Eddie! More

The great, not so good, and the redemption I'll start with the good since that was better than most places I've been. Upon contacting them that I was interested in a truck, I was quickly conta I'll start with the good since that was better than most places I've been. Upon contacting them that I was interested in a truck, I was quickly contacted back by phone and text by my rep Greg Stone. Shopping around with him was like chatting with an old friend. He was a great service. The explained what I wanted and got just about everything I requested. They offered top dollar for my Camaro trade in, which I didn't hesitate to accept. This was great. They were pretty close to the best offer for my car that I had been given. Now for the bad. How can you shop for a used car when they are so dirty you can't see the dings, scratches, or major dents? This had to be the dirtiest lot of cars I have ever seen. I only mention this because I purchased here. I didn't notice several dings and issues upon my thourough inspection prior to purchasing. And then only did a moderate walk around after the purchase and cleaning of the truck. My 2 biggest complaints on this are 1) The top of the truck looks like someone jumped on the roof. I did not notice this prior to the 2nd day of ownership. Crazy that this wasn't fixed, it looks like it would be an easy pop job. Then the folding passanger mirror did not fold. Both of these issues were not found until after I had drove away. My fault for not checking every little detail? I'd say yes and no. Major defects should be talked about when discussing a 38k dollar vehicle. And now the redemtion. One email. One simple email was all it took. I simply requested the two large issues be dealt with or maybe alter the loan to correct this (Papers haven't been completed just yet so this was still possible). Within 5 minutes I was contacted, asked a few questions about the issues and then told that when I come back up to finalize the papers, they would look at fixing the issues. Now that is great service. I say that now, before heading that way tomorrow. Lets hope my feelings continue this route. Don't get me wrong, I am by no means upset at Eddys. They were easy to work with, gave me a good deal on my trade, and I drove away the same day with the truck I wanted. My payments are close to what I needed and I didn't feel pressured at all (Hard to feel pressured when I laid it all out before the pressure tactics were even brought out). It was a good experience. I'll more than likely try to get my wife to buy from them soon. Thank you Eddys (maybe this should be pending until tomorrow) for doing me a solid on the trade, the truck, and hopefully correcting the few issues with the vehicle. Keep up the good work and I'll send everyone your way! More

Fast Eddies would be more like it. Typical high pressure salesmen tactics, more worried about there commision than anything else. Our salesman would never give us a direct answer on any Typical high pressure salesmen tactics, more worried about there commision than anything else. Our salesman would never give us a direct answer on anything we asked, he always needed to go into the secret room to ask someone. We worked on a deal for 3 days with these guys and every time they had an excuse why we couldn't drive car home that day then would get a call telling us they needed more info from us. Finally on 4th day they wanted more money down than originally agreed upon. Finally just told them to forget about it. Cars were dirty but in decent mechanical conditioned n priced fairly. More