
Eddy’s Chevrolet Cadillac
Wichita, KS
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Eddy's doesn't honor their own warranty! We purchased a 2009 Jeep Wrangler from a very nice salesman, Armando Aragonez, and drove it 3 hours home. The next day, oil was leaking under the Jeep. We took the 2009 Jeep Wrangler from a very nice salesman, Armando Aragonez, and drove it 3 hours home. The next day, oil was leaking under the Jeep. We took the Jeep to a local dealer and we're told the intake seals were leaking as well as the seal on the right front axle. The rear main seal could also be leaking but wouldn't know for sure until the other leaks are fixed. Reached out to Eddy's regarding their "dealer" 30 day and/or 1000 mile warranty (50% of covered labor and parts). The General Manager informed us through Armando that we would need to drive the 200 miles back to Wichita so their dealership could evaluate, inspect and perform the repairs even though the seals were leaking very badly. I guess our time driving back and forth isn't worth anything as I'm sure their repairs wouldn't be completed for several days. Besides, the GM disputed the leaks to begin with since their original inspection report on the Jeep prior to offering it for sale didn't indicate any leaking fluids. If this dealership really stood behind their own warranty, all that would be needed would be a simple invoice request from the Jeep dealership performing the repairs and then issuing a check/payment to us for 50% of the covered expenses! But......this dealership has NO integrity or honor! Definitely steer clear of Eddy's in Wichita!!!! More
The loan officer at Eddie Chevrolet screwed my twice first time was when I traded my 2014 Camaro v6 in on a 2020 Camaro LT1 trade in value for my 2014 was 8500 dollars they put on the loan 6500 the next first time was when I traded my 2014 Camaro v6 in on a 2020 Camaro LT1 trade in value for my 2014 was 8500 dollars they put on the loan 6500 the next time was I refinance the 2020 the loan officer worded it like I will get reimbursed on my cap insurance on the old loan so I signed the paperwork thinking that I will be getting a check from the old loan company but he put it as a down payment which I didn't need because I was refinance he took advantage of someone who doesn't now much about the paperwork took his word and shook his hand More
I am totally disappointed with all the lies and underhanded dealings of this dealership. Right from the get go lies about trade value doc fee warranty gap coverage extra keys you name it avoid this underhanded dealings of this dealership. Right from the get go lies about trade value doc fee warranty gap coverage extra keys you name it avoid this place at all costz More
Were just now finding the small damages on a 2020 car that I bought . It's still under manufacturing warranty. And at the time we called to let them know what's wrong with car I only had the car 2 Weeke that I bought . It's still under manufacturing warranty. And at the time we called to let them know what's wrong with car I only had the car 2 Weekes. My lED running lights didn't work after 2 weeks . I called them they checked it out and said it got damaged some how . There is no damage from the outside at all . The holle is side is broke . Probably from a previous wreck or something and they just fixed up to make it look good. Anyway. Mirror covers are falling off . That's not covered. They wanna change me money to fix it . I don't understand. Never ever will I by any cars again from there . I told all my friends and family about it . More
“Maybe you know a guy that can look at it”. That’s what the sales manager told me when I started having trouble with my vehicle. Hands down the worst car buying experience of my life! Everything went ok d the sales manager told me when I started having trouble with my vehicle. Hands down the worst car buying experience of my life! Everything went ok during the initial purchase, but then things started going wrong. I smelled coolant when I first got the car home, but attributed it to maybe some getting spilled during a service. Then my low coolant light came in. I drove an hour to the dealership for them to look at it, only to have them tell me nothing was wrong. After arguing about it, they told me to bring it back the next day for a full eval (another hour each way). The next day they had me wait for 3 hrs just to tell me there was nothing wrong. I asked if they pressure tested the system (a simple procedure) but they told me that they couldn’t and were unwilling to look any further. When I argued they said “maybe you know a guy that can look at it”. Luckily, I do “know a guy”. When a proper evaluation was performed by a trained tech they discovered an oil leak and a significant leak in the radiator. When I sent the bill to the dealership, they told me that they could not pay BECAUSE THE WORK WASN’T DONE BY THEIR SERVICE DEPARTMENT!! After several days of arguments with the salesman, finally got ahold of somebody else in customer service. They grudgingly agreed to pay less than half of the bill, so I took my losses and moved on. Bottom line: after several hours/days of my time I had to put another $1000 into a car that I had just bought. Steer clear of these people!! More
I recently purchased a Zl1 Camaro from Eddies, i traded my camaro in onit and they were fair. The dealership was super nice and so was everyone I interacted with. I had a very positive experience at Eddy's my camaro in onit and they were fair. The dealership was super nice and so was everyone I interacted with. I had a very positive experience at Eddy's and would highly recommend them. More
Called me up again on 10/9/20 and said $4500 and my car. For a Chevy Malibu after I told them my car only need to be 330 to 400mo payments. This dealership DOES NOT LISTEN. This dealership with there banks For a Chevy Malibu after I told them my car only need to be 330 to 400mo payments. This dealership DOES NOT LISTEN. This dealership with there banks are only there for themselves, and won't help the customer. More
DO NOT buy from this HORRIBLE company. They try to tell you that the vehicle has a lifetime power train warranty. THIS IS A LIE!!! They don't stand behind their warranty, or their vehicles. It's IMPOSSIBLE you that the vehicle has a lifetime power train warranty. THIS IS A LIE!!! They don't stand behind their warranty, or their vehicles. It's IMPOSSIBLE to get ahold of them when you have a question. They had my truck for 2 full days and didn't tell me the warranty wasn't going to cover anything until the end of the second day and that they didn't do ANY repairs on my truck!!! If you want even the slightest bit of customer service then shop somewhere else! More