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Eddy’s Chevrolet Cadillac

Wichita, KS

3.8
113 Reviews

8801 E. Kellogg

Wichita, KS

67278

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Showing 113 reviews

November 05, 2021

There no very professional! They priced me a new C8 for one price and a couple hours Later dropped the price on one $8,000 and the second one $5,000, and then I asked them about it they were shocked and th More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris and Jonathan
Nov 08, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi Steve, we would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. Would you mind calling our Customer Relations Manager, Ashley, at 316-689-4311? We look forward to speaking with you and working towards earning back your business. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

Nov 08, 2021 -

Steve responded

I spoke with Joshua on a new C8, he actually went to the GM and got me a price on the car, it was $20,000 over Msrp, then he got a price on trading my C7, I made him a fair offer and they declined, a couple hours later the same C8 had dropped $8,000, so my offer was definitely close! I contacted Joshua and he said it was a different car and the one he was trying to sell me hadn’t arrived yet? He then had Chris call me and he said the car was sold the day before? If it was should the GM know that? Chris then said y’all had a C8R coming in, In a few days, he priced it to me at $25,000 over Msrp, and again a few hour later it dropped $5,000 then being $20,000 over, Chris called me the next day and asked if I was still interested in the car and when I asked about the price difference it shocked him and then he said the GM dropped the price right after we spoke the day before, and he actually forgot to call me and tell me? I then send Joshua an text and again made him s good offer on trade and I haven’t heard anything since! I think that is pour business and I won’t change my mind, the owner needs to know about how they handle this transaction!

October 22, 2021

DO NOT USE OR GO! I HAVE A FACTORY WARRANTY ON MY VEHICAL AND EDDY'S MAINT DEPARTMENT TOOK FULL ADVANTAGE OF ME AND THE WARRANTY! I TOOK THE VEHICAL IN FOR REPAIR AND I HAVE HAD MORE ISSUES WITH MY ESCALADE More

by orlanedw68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHAD
Oct 25, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi orlanedw68, we're so sorry we let you down during your recent service with us. Thank you for bringing this to our attention. We've taken your review to heart and would greatly appreciate the opportunity to make this right. Can you call our Customer Relations Manager Ashley at 316-689-4311? Customer satisfaction is very important to us and we look forward to speaking with you soon. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

October 15, 2021

Eddy's doesn't honor their own warranty! We purchased a 2009 Jeep Wrangler from a very nice salesman, Armando Aragonez, and drove it 3 hours home. The next day, oil was leaking under the Jeep. We took the More

by ratliff3rbarranch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando Aragonez, Matt Smiley
Oct 15, 2021 -

ratliff3rbarranch responded

Eddy's doesn't honor their own warranty! We purchased a 2009 Jeep Wrangler from a very nice salesman, Armando Aragonez, and drove it 3 hours home. The next day, oil was leaking under the Jeep. We took the Jeep to a local dealer and we're told the intake seals were leaking as well as the seal on the right front axle. The rear main seal could also be leaking but wouldn't know for sure until the other leaks are fixed. Reached out to Eddy's regarding their "dealer" 30 day and/or 1000 mile warranty (50% of covered labor and parts). The General Manager informed us through Armando that we would need to drive the 200 miles back to Wichita so their dealership could evaluate, inspect and perform the repairs even though the seals were leaking very badly. I guess our time driving back and forth isn't worth anything as I'm sure their repairs wouldn't be completed for several days. Besides, the GM disputed the leaks to begin with since their original inspection report on the Jeep prior to offering it for sale didn't indicate any leaking fluids. If this dealership really stood behind their own warranty, all that would be needed would be a simple invoice request from the Jeep dealership performing the repairs and then issuing a check/payment to us for 50% of the covered expenses! But......this dealership has NO integrity or honor! Definitely steer clear of Eddy's in Wichita!!!!

Oct 15, 2021 -

ratliff3rbarranch responded

ratliff3rbarranch responded publicly on 10/15/21 5:22 PM Eddy's doesn't honor their own warranty! We purchased a 2009 Jeep Wrangler from a very nice salesman, Armando Aragonez, and drove it 3 hours home. The next day, oil was leaking under the Jeep. We took the Jeep to a local dealer and we're told the intake seals were leaking as well as the seal on the right front axle. The rear main seal could also be leaking but wouldn't know for sure until the other leaks are fixed. Reached out to Eddy's regarding their "dealer" 30 day and/or 1000 mile warranty (50% of covered labor and parts). The General Manager informed us through Armando that we would need to drive the 200 miles back to Wichita so their dealership could evaluate, inspect and perform the repairs even though the seals were leaking very badly. I guess our time driving back and forth isn't worth anything as I'm sure their repairs wouldn't be completed for several days. Besides, the GM disputed the leaks to begin with since their original inspection report on the Jeep prior to offering it for sale didn't indicate any leaking fluids. If this dealership really stood behind their own warranty, all that would be needed would be a simple invoice request from the Jeep dealership performing the repairs and then issuing a check/payment to us for 50% of the covered expenses! But......this dealership has NO integrity or honor! Definitely steer clear of Eddy's in Wichita!!!!

Oct 18, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi ratliff3rbarranch, thank you for taking the time to share your feedback with us. We wanted to let you know how sorry we are that you went through that difficult experience. If you're open to it, we'd like the chance to make this up to you. Can you please call Ashley, our Customer Relations Manager, at 316-689-4311? We want to learn more about your specific experience and work towards earning back your business. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

September 25, 2021

Maintenance visit and everything went well was in and out in a little less than two hours. More

by Art
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 27, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi Art, thank you for trusting us with your service and we are glad you had an excellent experience! We look forward to working with you again for your next service at Eddy's Chevrolet Cadillac. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

September 25, 2021

The loan officer at Eddie Chevrolet screwed my twice first time was when I traded my 2014 Camaro v6 in on a 2020 Camaro LT1 trade in value for my 2014 was 8500 dollars they put on the loan 6500 the next More

by Cj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance
Sep 27, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi CJ, thank you so much for taking the time to write to us. We wanted to let you know how sorry we are that you went through that difficult experience. We've taken your review to heart and would greatly appreciate the opportunity to make this right. Would you mind reaching out to Ashley, our Customer Relations Manager, at 316-689-4311? We want to learn more about the situation and how we can make things right. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

September 17, 2021

I am totally disappointed with all the lies and underhanded dealings of this dealership. Right from the get go lies about trade value doc fee warranty gap coverage extra keys you name it avoid this More

by Dcrobt65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo
Sep 20, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi Dcrobt65, we would like to apologize for the negative experience you had with our dealership. Thank you for taking the time to write to us. We've taken your review to heart and would greatly appreciate the opportunity to make this right. Would you mind calling our Customer Relations Manager, Ashley, at 316-689-4311? We are always striving to do better and truly appreciate your feedback. We hope to have the pleasure of speaking with you soon! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

July 12, 2021

Were just now finding the small damages on a 2020 car that I bought . It's still under manufacturing warranty. And at the time we called to let them know what's wrong with car I only had the car 2 Weeke More

by Rogatus hess
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Jul 13, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi Rogatus, we would like to apologize for your negative experience with our team. Thank you for letting us know. We would like to take the opportunity to speak with you further to discuss your visit in more depth. Can you call our Customer Relations Manager, Ashley, at 316-689-4311? Customer satisfaction is very important to us and we look forward to speaking with you soon! We look forward to working towards earning back your business. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

March 22, 2021

Pushy and screwed us over. Listed my car for way more than it’s worth. My new caddy smells of SMOKE/speaker busted. Stay AWAY More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris and the GM
January 27, 2021

“Maybe you know a guy that can look at it”. That’s what the sales manager told me when I started having trouble with my vehicle. Hands down the worst car buying experience of my life! Everything went ok d More

by hawks624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
November 01, 2020

I recently purchased a Zl1 Camaro from Eddies, i traded my camaro in onit and they were fair. The dealership was super nice and so was everyone I interacted with. I had a very positive experience at Eddy's More

by irathke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Syeed??
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