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Eddy’s Chevrolet Cadillac

Wichita, KS

3.8
121 Reviews

8801 E. Kellogg

Wichita, KS

67278

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Showing 121 reviews

June 26, 2022

Bought a car from Matt Eck awhile ago, coolest dude I’ve been to. Easy to talk to and he made sure he found a car I liked. Definitely recommend going to see him. He will make sure you’re taken care of More

by Robert Vanboening
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias Eck
Jun 27, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi Robert, we’re so grateful that you took the time to share your feedback about working with Matt. It’s our pleasure to help customers like you. Have a wonderful day! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

April 29, 2022

Purchased our Suburban from Eddy’s Chevrolet and had the best experience! Everyone from our sales guy to finance were super helpful and found us a great deal AND gave us a great price on our trade in! Highl More

by Jsizemore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them.
May 02, 2022 -

Eddy’s Chevrolet Cadillac responded

HI Jsizemore, thank you for the glowing recommendation! We are thrilled to hear you had a great experience working with our sales and finance team. Congratulations on your Suburban! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

April 02, 2022

Where to start. This plce is horrible in customer service from the so called General Manager Matt Smiley to the so called salesman that know absolutely nothing about More

by ERay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas, Leo
Apr 04, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi ERay, we're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened. Would you mind reaching out to Ashley, our Customer Relations Manager, at 316-689-4311? We look forward to you. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

Apr 04, 2022 -

ERay responded

Ashley could reach out to me. I have tried to reach out to Leo and Matt Smiley and they don't respond or call me either so to be honest I'm not expecting her to either.

Apr 04, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi ERay, what is your phone number? We will have Ashley reach out to you!

Apr 04, 2022 -

ERay responded

316-323-7134

Apr 04, 2022 -

Eddy’s Chevrolet Cadillac responded

Thank you! Ashley should be in touch soon.

March 31, 2022

Worst customer service I ever experienced in my life liars and thieves Promises things and never thever does what they promise More

by Zmc702
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando
Mar 31, 2022 -

Zmc702 responded

Horrible customer service Bought a vehicle and the vehicle and promise that something was going to be done been waiting over 2 months and it still hasn't been done call in multiple times a week a week still waiting Talk to someone by the name of Matt Rude yelling at me and saying to me that I need to be patient

Mar 31, 2022 -

Zmc702 responded

I'll never return to this dealership

Mar 31, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi Zmc702, we would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. Please call our Customer Relations Manager, Ashley, at 316-689-4311. We look forward to speaking with you and working towards earning back your business. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

January 17, 2022

Customer service is horrible. I drove 90 miles to see and test drive a vehicle. I had an appointment set and I was not late for the appointment. As I was driving the 90 miles the car I had an appointment to More

by mjlks
Recommend Dealer
No
Employees Worked With
Marcos, Leo
Jan 18, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi mjlks, we're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We've taken your review to heart and would greatly appreciate the opportunity to make this right. Can you call our Customer Relations Manager Ashley at 316-689-4311? Customer satisfaction is very important to us and we look forward to speaking with you soon. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

January 07, 2022

Jared at the service desk lied without hesitation about a tire not being under warranty at 10855 miles. My bad for not checking the manufacturer warranty paperwork, I naively assumed that I could trust the G More

by andrewbmartin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared, Chad
Jan 17, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi andrewbmartin, we're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We've taken your review to heart and would greatly appreciate the opportunity to make this right. Can you call our Customer Relations Manager Ashley at 316-689-4311? Customer satisfaction is very important to us and we look forward to speaking with you soon. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

December 30, 2021

What a great guy that took time to engage with me about a car I was willing to fly 2000 miles to pick up. It was a Subaru Baja, a car becoming more and more rare and very much sought after. After listen to m More

by goldcanyoncrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Jan 03, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi there goldcanyoncrow, thank you so much for the kind words and review! We are happy to hear that you were impressed with our sales team and dealership! It was our pleasure to help you and we hope you keep Eddy's Chevrolet Cadillac in mind when searching for your next car! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

December 20, 2021

Avoid this dealership like the plague, I purchased a 2005 corvette with 18 thousand miles on it and paid cash. Had it for a week and discovered they installed a new R/H fender liner and lower deflector but c More

by jpmoore_84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Smiley, Frenchy
Dec 21, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi jpmoore_84, we are truly sorry for your negative experience at our dealership. We value you as our customer and would greatly appreciate the opportunity to discuss this with you further. Would you mind reaching out to our Customer Relations Manager, Ashley, at 316-689-4310? We take our customers' complaints very seriously and want to do everything we can to get this resolved as soon as possible. We look forward to hearing from you soon. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

November 05, 2021

There no very professional! They priced me a new C8 for one price and a couple hours Later dropped the price on one $8,000 and the second one $5,000, and then I asked them about it they were shocked and th More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris and Jonathan
Nov 08, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi Steve, we would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. Would you mind calling our Customer Relations Manager, Ashley, at 316-689-4311? We look forward to speaking with you and working towards earning back your business. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

Nov 08, 2021 -

Steve responded

I spoke with Joshua on a new C8, he actually went to the GM and got me a price on the car, it was $20,000 over Msrp, then he got a price on trading my C7, I made him a fair offer and they declined, a couple hours later the same C8 had dropped $8,000, so my offer was definitely close! I contacted Joshua and he said it was a different car and the one he was trying to sell me hadn’t arrived yet? He then had Chris call me and he said the car was sold the day before? If it was should the GM know that? Chris then said y’all had a C8R coming in, In a few days, he priced it to me at $25,000 over Msrp, and again a few hour later it dropped $5,000 then being $20,000 over, Chris called me the next day and asked if I was still interested in the car and when I asked about the price difference it shocked him and then he said the GM dropped the price right after we spoke the day before, and he actually forgot to call me and tell me? I then send Joshua an text and again made him s good offer on trade and I haven’t heard anything since! I think that is pour business and I won’t change my mind, the owner needs to know about how they handle this transaction!

October 22, 2021

DO NOT USE OR GO! I HAVE A FACTORY WARRANTY ON MY VEHICAL AND EDDY'S MAINT DEPARTMENT TOOK FULL ADVANTAGE OF ME AND THE WARRANTY! I TOOK THE VEHICAL IN FOR REPAIR AND I HAVE HAD MORE ISSUES WITH MY ESCALADE More

by orlanedw68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHAD
Oct 25, 2021 -

Eddy’s Chevrolet Cadillac responded

Hi orlanedw68, we're so sorry we let you down during your recent service with us. Thank you for bringing this to our attention. We've taken your review to heart and would greatly appreciate the opportunity to make this right. Can you call our Customer Relations Manager Ashley at 316-689-4311? Customer satisfaction is very important to us and we look forward to speaking with you soon. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

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