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Eddy’s Chevrolet Cadillac

Wichita, KS

3.7
117 Reviews

8801 E. Kellogg

Wichita, KS

67278

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Showing 117 reviews

July 31, 2022

Great customer service! ! Definitely will recommend to family and friends. Love my new car, second time buying from Eddys. More

by Irene Mendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Souza
Aug 01, 2022 -

Eddy’s Chevrolet Cadillac responded

Congratulations on your new car, Irene! Thank you so much for the recommendation! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

July 21, 2022

We had assigned purchase agreement for a vehicle with Eddie’s Cadillac and they went around us and sold the car to someone else while avoiding our calls texts and emails over three day time period. Incre More

by kelsobrittany1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Souze, Nick Stock, Leo Catarina
Jul 22, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi there, we are truly sorry for what you experienced with our sales team. Thank you for taking the time to share your feedback with us. It was never our intention to disappoint you and we would greatly appreciate the opportunity to discuss this with you further. Can you call our Customer Relations Manager, Ashley, at 316-689-4311? We value you as our customer and hope to hear from you soon. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

July 07, 2022

I was pleased to work with Avery, He worked with me and picked out the best car that suited me. I would so recommend Avery to sell you a car. He was pleasent and worked hard to help me .I would highly reco More

by melissalstang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery and Noah
Jul 08, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi melissalstang, thank you for leaving a glowing review! We’ll make sure that Avery receives the recognition he deserves. It was our pleasure to help and hope you enjoy your new ride. Thank you for choosing Eddy's Toyota for your vehicle needs. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

June 30, 2022

Service and experience was outstanding. I was in and out with my new Bolt in about 2 hours. More

by bensingc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Jul 01, 2022 -

Eddy’s Chevrolet Cadillac responded

Congratulations on your new Bolt, bensingc! Thank you taking the time to share about your experience. All of us at Eddy's Chevrolet appreciate your business! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

June 29, 2022

Went in looking for a small SUV and got to work with Mathias. He was eager to help me and show me all the options and talk me through the perks of each of them. He was very well knowledged on each vehic More

by daleighreed23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias Eck
Jun 29, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi daleighreed23, we are happy to hear that Mathias helped find you the prefect SUV. Thank you for the recommendation! We appreciate your business! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

June 26, 2022

I have bought several cars from Matt Eck and he has NEVER disappointed. He always finds the right car for me and always makes sure i’m taken care of! 100/10 recommend going to see him! More

by Veronica V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias Eck
Jun 27, 2022 -

Eddy’s Chevrolet Cadillac responded

That is what we like to hear, Veronica! We are glad you had a five-star experience working with Matt! Thank you for sharing! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

June 26, 2022

Bought a car from Matt Eck awhile ago, coolest dude I’ve been to. Easy to talk to and he made sure he found a car I liked. Definitely recommend going to see him. He will make sure you’re taken care of More

by Robert Vanboening
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias Eck
Jun 27, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi Robert, we’re so grateful that you took the time to share your feedback about working with Matt. It’s our pleasure to help customers like you. Have a wonderful day! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

April 29, 2022

Purchased our Suburban from Eddy’s Chevrolet and had the best experience! Everyone from our sales guy to finance were super helpful and found us a great deal AND gave us a great price on our trade in! Highl More

by Jsizemore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them.
May 02, 2022 -

Eddy’s Chevrolet Cadillac responded

HI Jsizemore, thank you for the glowing recommendation! We are thrilled to hear you had a great experience working with our sales and finance team. Congratulations on your Suburban! Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

April 02, 2022

Where to start. This plce is horrible in customer service from the so called General Manager Matt Smiley to the so called salesman that know absolutely nothing about More

by ERay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas, Leo
Apr 04, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi ERay, we're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened. Would you mind reaching out to Ashley, our Customer Relations Manager, at 316-689-4311? We look forward to you. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

Apr 04, 2022 -

ERay responded

Ashley could reach out to me. I have tried to reach out to Leo and Matt Smiley and they don't respond or call me either so to be honest I'm not expecting her to either.

Apr 04, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi ERay, what is your phone number? We will have Ashley reach out to you!

Apr 04, 2022 -

ERay responded

316-323-7134

Apr 04, 2022 -

Eddy’s Chevrolet Cadillac responded

Thank you! Ashley should be in touch soon.

March 31, 2022

Worst customer service I ever experienced in my life liars and thieves Promises things and never thever does what they promise More

by Zmc702
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando
Mar 31, 2022 -

Zmc702 responded

Horrible customer service Bought a vehicle and the vehicle and promise that something was going to be done been waiting over 2 months and it still hasn't been done call in multiple times a week a week still waiting Talk to someone by the name of Matt Rude yelling at me and saying to me that I need to be patient

Mar 31, 2022 -

Zmc702 responded

I'll never return to this dealership

Mar 31, 2022 -

Eddy’s Chevrolet Cadillac responded

Hi Zmc702, we would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. Please call our Customer Relations Manager, Ashley, at 316-689-4311. We look forward to speaking with you and working towards earning back your business. Eddy's Chevrolet Cadillac | (316) 689-4310 | 8801 E Kellogg Dr. Wichita, KS 67207

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