Eddy’s Chevrolet Cadillac

Don't trust them over the phone. I am highly disappointed in the way I was treated and played this past weekend and Monday by the sales manager Johnson shade and sales associate Brean I am highly disappointed in the way I was treated and played this past weekend and Monday by the sales manager Johnson shade and sales associate Breanna elsworth I worked with at Eddys Chevrolet east Wichita. Saturday the manager and I talked about 2 trucks that sparked my interest, one being a 2010 dodge that I was very interested in. I told him I was not interested in having my credit ran until we were positive on a deal bc I'm working on improving it. He insisted that for me to get the numbers I wanted on the truck I needed my credit ran, so I agreed and he had his sales girl call me and get it taken care of. After that was done he insisted that he get all of my card information so that he can lock the keys away. Since the numbers were right and he told me we had a deal I gave him the card. He then asked if I wanted to come get the truck now or Monday, I said Monday bc Saturday was a busy day for me, he said great Monday will be faster I can get in and out and he will have it cleaned up and ready to go for me. Monday comes along and I text him and get a response at 940 that morning saying he will call me in abit to schedule a time for me to come in. I never heard anything so I made the choice to show up at 430 pm. The sales girl sits down and says I'm sorry but your truck sold this Weekend, I stated it better not have my card is on file so that truck is on hold for me, the sales manager walks out at this point and tells me the front end of someone else's deal did not work out and they came back and got their truck, go out and pick out a used truck and we will make the deal work that we already had. I agreed to see what they had to offer, the sales girl walked me straight to the back where they park their scratch and dent vehicles!! I was not amused and kept walking. As we made our way around the other side of the building I glance inside the garage and see the dodge that I was suppose to be picking up being detailed and point out to the sales girl that's the truck I'm here for, she gave me a I'm busted look and said weird I'll have to ask my manager about that, I was very angry, so I made the smart choice and just left for that day. Still waiting to hear back on why they tried to do me wrong. More

Worst dealership out there!!!!! I would not recommend anyone using this dealership! Everyone there is a lying snake in the grass waiting to strike on anyone! They lie about every red I would not recommend anyone using this dealership! Everyone there is a lying snake in the grass waiting to strike on anyone! They lie about every red penny they sneak in at the time of sale and then once all is done you get a notice of more money you now somehow owe!! They lie lie lie how do you know.... Their lips are moving especially Chris!!! More

New kid on the block I just bought a car for my daughter to go to school high school and college. Our sales person was Mike Florez obviously new to being a car salesman. I just bought a car for my daughter to go to school high school and college. Our sales person was Mike Florez obviously new to being a car salesman. Even though Mike was knew he got the answers for all of my questions he was very polite went out of his way to make sure we were satisfied 100%. The dealership backed him up and I am extremely satisfied with Eddie Chevrolet Cadillac. I'll be looking for a pick up for my son within the next three months and Eddie's is the first place I will go thank you Mike! More

Horrible experience I went this past weekend to look at buying a ca . I had gotten one of their flyers in the maul and they said I had "won" something I just needed to co I went this past weekend to look at buying a ca . I had gotten one of their flyers in the maul and they said I had "won" something I just needed to come down. I have a young daughter and she got a hold of the flyer and lost it so when I got there and told them that they were like well I'm sorry but you can't win anything now. I was like oka . So then I got with a salesman nicknamed LA and told him I wasn't really in the market but would check some stuff ou . He barely listened to anything I said and then when he took my car for apprasial it took them 45 minutes to get my keys back. All of the men I dealt with didn't listen to anything I said about anythin . I will never go there or reccomen . They don't listen to you if you are a woma . More

Best Car Buying Experience EVER!!! This was by far the best truck buying experience I've ever had. After being lied to at Rusty Eck Ford I gave this place a shot and man I'm glad I did. This was by far the best truck buying experience I've ever had. After being lied to at Rusty Eck Ford I gave this place a shot and man I'm glad I did. They gave me more than I was hoping to get out of my '09 Hyundai and I also got a free Cabelas gift card that had $2500 on it. The delivery team is top notch and went over all the technology in my truck and Shelby really took her time with me. This is hands down the best team of professionals in town. I WILL BE BACK!! THANK YOU!!!! More

They will lie to you, make sure everything is in writing. They sold us a new 2014 truck, once they had the money, and all paperwork done we had to hunt down the salesman to get the keys and remotes. They They sold us a new 2014 truck, once they had the money, and all paperwork done we had to hunt down the salesman to get the keys and remotes. They only could produce 1 key & remote. I said they should be 2 keys & remote. After about 30 minutes they agreed to mail me another key and remote. About 2 weeks later they called and wanted me to drive 120 miles back to there dealership to program key/remote. I asked if they was going to pay mileage because its was there error. After several calls they agreed to pay local dealer to program key/remote. I did as told, sent them the paid invoice, its been over a month now. They will not pay as they promise. I am out $183.69 for there error. I have went to GM about this matter, yet to hear back from them. Be very careful if you have any dealing with them, and myself never again. More

Don't care once the sale is done! After sale customer care? You won't get it here! Not only that, they don't seem to know how to process a title for your brand new car! You'd better be After sale customer care? You won't get it here! Not only that, they don't seem to know how to process a title for your brand new car! You'd better be prepared to do the leg work, and expect them to waste your time. They just love to do that! (Christine title dept) I could have bought my car at Davis Moore...I'm kicking myself now. Stay away! More

Lied to Purchased a used 2014 Suburban from Eddy's Chevy. We was told what our payment would be and what intrest would be. 5 days later we get a call and said Purchased a used 2014 Suburban from Eddy's Chevy. We was told what our payment would be and what intrest would be. 5 days later we get a call and said you have a new loan and your intrest rate is higher and your payment is now higher. Really? That's how you do Business? More

Over price there vehicles/ service dept. sucks! So every car on there lot is way over priced !! . Also I will say there parts department is good but there service guys at the counter are slime xxxx So every car on there lot is way over priced !! . Also I will say there parts department is good but there service guys at the counter are slime xxxxx I bought a new key pod took it over to the service guy he was like oh that would be $85.00 to program it u have to have a scanner and it would take a hour ,that's a lie I you tubed it you press two buttons and boom its programmed took me 1 minute ! There crooks !!! More

Had the vehicle I wanted and got me squared away I was in the market for a new vehicle and after another Chevy dealer (Davis-Moore) gave me the run around and ignored me these guys came through. If t I was in the market for a new vehicle and after another Chevy dealer (Davis-Moore) gave me the run around and ignored me these guys came through. If that was not enough after the sale I was getting some additional equipment installed and the salesman I was working with up and quit on them. Eddy's immediately got another salesman on it and got it all installed for me. Great place as far as I am concerned cannot recommend them more highly if you are looking for a new vehicle More