Eddy’s Chevrolet Cadillac

Thieves that prey on elderly The sales man called my 70+ year old mother at home to tell her they had the perfect car for her. He then duped her into trading her six month old ful The sales man called my 70+ year old mother at home to tell her they had the perfect car for her. He then duped her into trading her six month old fully loaded XTS in for a bare bones CTS model and paying $18k for the privilege of being robbed. When my sister went back with my mother and spoke to the manager, he didn't care. More

Predetory sales calls Calls after calls after calls 5 10 15 calls a day. Have told them numerous times to remove my # from their system. It never happens. They need to b Calls after calls after calls 5 10 15 calls a day. Have told them numerous times to remove my # from their system. It never happens. They need to be shut down and never allowed to be reopened. More

Take all the negative reviews to heart I've been buying cars for 45 years and never dealt with more people, with no clue, than here. We had several folks tell us they had only been there I've been buying cars for 45 years and never dealt with more people, with no clue, than here. We had several folks tell us they had only been there a few days. It could not have been more obvious. Told them the price and payment range and they brought out one at over twice what I stated. Finally told them exactly what we wanted and was told, " we can get that for you". Left a $500 deposit with a promise they would have the truck in 2 to 4 days. A call asking if I could pay a little more, looks like two weeks, we have a better truck available, and finally, sorry, we can't get you a truck. Found the one they wanted to get for us at another dealer who said he will not deal with Eddys which is why they couldn't get the truck they "sold" me. At least the next time I will have one less place to shop. More

Trainwreck. We noticed a pre-owned Range Rover on the Eddy's website on Saturday morning and decided to go have a look at it. When we arrived, we were greeted by We noticed a pre-owned Range Rover on the Eddy's website on Saturday morning and decided to go have a look at it. When we arrived, we were greeted by a kid, who handed us off to a salesman. We told the salesman what we were there to see and he didn't know what we were talking about. He disappeared inside, and we were handed off to yet another salesman who walked us out into the back lot where we wandered the aisles looking for this car (mind you, even if we had found it, he didn't have keys because no one there knew this car existed.) Eventually he asks some lot attendants who claim the car was sent to the auction. As we head back to our car, a sales manager who appeared to be about 20 years old showed up and said that a staff member was using the car but would be back in a few minutes. He then tried to turn our attention to some tricked-out pickup trucks, to which we notified him that the vehicle was for a woman driver, not a man (they had asked zero qualifying questions up to this point). We told them to call us when the car had returned and we would come back. Fast forward an hour - still no phone call so we decided to drop by. The car was there (thanks for the phone call!). We were handed off to yet another salesman who passed us off to AOTHER salesman for a test drive. Car seemed to function well on the test drive, and this particular sales person was knowledgeable about that particular vehicle. We went back in to talk numbers - if we had agreed to their proposal I would have owned this car for 4K over book value, not to mention carrying 5K in negative equity on my trade-in. The deal was nowhere near fair, not would any bank have financed it. We finally found a middle ground but opted not to allow the dealership to arrange financing because we didn't want to allow any point-holding. We signed a sales agreement, left my trade behind, and agreed to return on Monday with payment. Over the weekend we noticed that there was a lot of noise coming from the suspension and after our mechanic inspected the car and identified the problem, we contacted the dealership to let them know that they would have to make this repair before we closed the deal. They refused to fix it (this could cost several thousand dollars in parts and labor) so we refused to buy their car. We promptly returned to the dealership to pick up our trade and drop off their car but they can't locate the keys to my trade. It's been two days - we still have their Range Rover and they still have our vehicle. More

Don't trust them over the phone. I am highly disappointed in the way I was treated and played this past weekend and Monday by the sales manager Johnson shade and sales associate Brean I am highly disappointed in the way I was treated and played this past weekend and Monday by the sales manager Johnson shade and sales associate Breanna elsworth I worked with at Eddys Chevrolet east Wichita. Saturday the manager and I talked about 2 trucks that sparked my interest, one being a 2010 dodge that I was very interested in. I told him I was not interested in having my credit ran until we were positive on a deal bc I'm working on improving it. He insisted that for me to get the numbers I wanted on the truck I needed my credit ran, so I agreed and he had his sales girl call me and get it taken care of. After that was done he insisted that he get all of my card information so that he can lock the keys away. Since the numbers were right and he told me we had a deal I gave him the card. He then asked if I wanted to come get the truck now or Monday, I said Monday bc Saturday was a busy day for me, he said great Monday will be faster I can get in and out and he will have it cleaned up and ready to go for me. Monday comes along and I text him and get a response at 940 that morning saying he will call me in abit to schedule a time for me to come in. I never heard anything so I made the choice to show up at 430 pm. The sales girl sits down and says I'm sorry but your truck sold this Weekend, I stated it better not have my card is on file so that truck is on hold for me, the sales manager walks out at this point and tells me the front end of someone else's deal did not work out and they came back and got their truck, go out and pick out a used truck and we will make the deal work that we already had. I agreed to see what they had to offer, the sales girl walked me straight to the back where they park their scratch and dent vehicles!! I was not amused and kept walking. As we made our way around the other side of the building I glance inside the garage and see the dodge that I was suppose to be picking up being detailed and point out to the sales girl that's the truck I'm here for, she gave me a I'm busted look and said weird I'll have to ask my manager about that, I was very angry, so I made the smart choice and just left for that day. Still waiting to hear back on why they tried to do me wrong. More

Worst dealership out there!!!!! I would not recommend anyone using this dealership! Everyone there is a lying snake in the grass waiting to strike on anyone! They lie about every red I would not recommend anyone using this dealership! Everyone there is a lying snake in the grass waiting to strike on anyone! They lie about every red penny they sneak in at the time of sale and then once all is done you get a notice of more money you now somehow owe!! They lie lie lie how do you know.... Their lips are moving especially Chris!!! More

New kid on the block I just bought a car for my daughter to go to school high school and college. Our sales person was Mike Florez obviously new to being a car salesman. I just bought a car for my daughter to go to school high school and college. Our sales person was Mike Florez obviously new to being a car salesman. Even though Mike was knew he got the answers for all of my questions he was very polite went out of his way to make sure we were satisfied 100%. The dealership backed him up and I am extremely satisfied with Eddie Chevrolet Cadillac. I'll be looking for a pick up for my son within the next three months and Eddie's is the first place I will go thank you Mike! More

Horrible experience I went this past weekend to look at buying a ca . I had gotten one of their flyers in the maul and they said I had "won" something I just needed to co I went this past weekend to look at buying a ca . I had gotten one of their flyers in the maul and they said I had "won" something I just needed to come down. I have a young daughter and she got a hold of the flyer and lost it so when I got there and told them that they were like well I'm sorry but you can't win anything now. I was like oka . So then I got with a salesman nicknamed LA and told him I wasn't really in the market but would check some stuff ou . He barely listened to anything I said and then when he took my car for apprasial it took them 45 minutes to get my keys back. All of the men I dealt with didn't listen to anything I said about anythin . I will never go there or reccomen . They don't listen to you if you are a woma . More

Best Car Buying Experience EVER!!! This was by far the best truck buying experience I've ever had. After being lied to at Rusty Eck Ford I gave this place a shot and man I'm glad I did. This was by far the best truck buying experience I've ever had. After being lied to at Rusty Eck Ford I gave this place a shot and man I'm glad I did. They gave me more than I was hoping to get out of my '09 Hyundai and I also got a free Cabelas gift card that had $2500 on it. The delivery team is top notch and went over all the technology in my truck and Shelby really took her time with me. This is hands down the best team of professionals in town. I WILL BE BACK!! THANK YOU!!!! More

They will lie to you, make sure everything is in writing. They sold us a new 2014 truck, once they had the money, and all paperwork done we had to hunt down the salesman to get the keys and remotes. They They sold us a new 2014 truck, once they had the money, and all paperwork done we had to hunt down the salesman to get the keys and remotes. They only could produce 1 key & remote. I said they should be 2 keys & remote. After about 30 minutes they agreed to mail me another key and remote. About 2 weeks later they called and wanted me to drive 120 miles back to there dealership to program key/remote. I asked if they was going to pay mileage because its was there error. After several calls they agreed to pay local dealer to program key/remote. I did as told, sent them the paid invoice, its been over a month now. They will not pay as they promise. I am out $183.69 for there error. I have went to GM about this matter, yet to hear back from them. Be very careful if you have any dealing with them, and myself never again. More