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Eddie Tourelle's Northpark Nissan

Covington, LA

4.7
493 Reviews
Our mission for over 26 years at Eddie Tourelle’s Northpark Nissan is to provide quality service to you, our customer. We recognize by consistently exceeding the satisfaction of folks like yourself we achieve our goals of growth and prosperity. Our success is built on the skills and efforts made by each Northpark team member who maintains Northpark’s outstanding reputation in the community for quality, integrity, and exceptional service.
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955 North Highway 190

Covington, LA

70433

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Showing 493 reviews

June 24, 2024

Had a good experience getting my car serviced. Joshua took good care and explained everything. More

by JOSMITH140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for taking a moment to share with us here! We truly appreciate you!

June 22, 2024

Christian is a great salesman. I would recommend Christian to Eddie Tourelle’s Northpark Nissan More

by Shirl1169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Weidie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you! We love serving you and welcome you to our Northpark family!

June 22, 2024

They did not fill up my windshield wiper fluid but said it was okay on the checklist provided More

by MICHAELDICKII37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Snyder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Eddie Tourelle's Northpark Nissan responded

We apologize for the oversight on your washer fluid top-off. Our team will be reviewing all processes to better confirm this step is completed. Thank you for bringing it to our attention so we can focus on improving.

June 22, 2024

Really happy with the attention and professional attitude of my salesman Joel.. The financial dept gave me all my options. They really tried to do what was good for me. Thanks again Northpark Nissan. More

by HJSAUCIER45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful! Thank you for choosing Northpark Nissan. Welcome to our Northpark family!

June 21, 2024

It was a great experience. .well informed knowledgeable very understanding and workable to make a deal we walked it all out explained everything to me More

by ITALIAN14CHIMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Parsons
Jun 21, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear! Thank you for taking time to share your feedback and rate our teammates. We appreciate the opportunity to serve you.

June 19, 2024

David got the job done right and fast. The service department is on the ball Thank you And God bless More

by font55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear! Thanks for the shoutout to our teammate. We truly appreciate the opportunity to serve you.

June 19, 2024

Very helpful, kept me informed on how much longer the wait would be. Love their customer service More

by CHARLISAANGEL405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you! We appreciate you taking time to rate your experience with our service department!

June 19, 2024

Always have been willing to help. The techs also are very nice to work with. More

by Fontid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Eddie Tourelle's Northpark Nissan responded

Excellent! Our staff is trained to anticipate ways to assist customers. Thank you for choosing Northpark Nissan!

June 18, 2024

Oil change, tires rotated etc was great but I ask that the piece under the front of the car be checked because it is flapping really bad. I do not know what needs to be done to repair it. When Joshua cal More

by WAYNEWANDLER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sheridan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James checked me in.
Jun 20, 2024 -

Eddie Tourelle's Northpark Nissan responded

We appreciate your feedback in letting us know where we shine and any area we need to improve on. Please drop by when you can so we can best address any lingering issue with the vehicle.

June 17, 2024

Handles customer issues very well. Had an issue that needed review and he came up with a great solution. More

by HEXIMERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Eddie Tourelle's Northpark Nissan responded

Excellent! Thank you for letting us know we could come to an amicable solution. We appreciate you and love earning 5 stars from you.

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