Eddie Tourelle's Northpark Hyundai
Covington, LA
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Excellent service, courteous, knowledgeable/ competent, polite and helpful. We picked up our automobile and it was cleaned inside and out!! Just a wonderful experience overall! Thank you!! polite and helpful. We picked up our automobile and it was cleaned inside and out!! Just a wonderful experience overall! Thank you!! More
Finally a service person who actually takes the time to communicate and respond to text messages. It was refreshing the previous 2 I dealt with sometimes never responded. communicate and respond to text messages. It was refreshing the previous 2 I dealt with sometimes never responded. More
I worked with the service manager who took my car right away, for an oil change and a tire rotation. He said there was a recall on the computer and they fix that and did an alignment. I was there for over away, for an oil change and a tire rotation. He said there was a recall on the computer and they fix that and did an alignment. I was there for over three hours. More
Made a same day appointment for 1:30 pm. Walked into service at 1:20 pm and was not acknowledged until 1:50 pm by management, who was very nice by the way. I gave service dept a video of an Walked into service at 1:20 pm and was not acknowledged until 1:50 pm by management, who was very nice by the way. I gave service dept a video of an active coolant leak on our vehicle. After inspection, they stated it would not be repaired because they could not guarantee it would fix our concern of coolant odor in home garage. Mileage was 59,2xx. I cannot help but feel like we were punted because of tail end of warranty period. More