Back

Eddie Tourelle Hyundai

Covington, LA

4.5
1,778 Reviews

200 Holiday Square Boulevard

Covington, LA

70433

Directions

By Type

Showing 1,778 reviews

January 31, 2023

The customer service is really great, my car is in great shape due to the service More

by bridgetprince29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
January 28, 2023

Good experience. Respected our time and were responsive to changing requests on what car we wanted late in the process. More

by pmarshall4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Landry, Clifford Byrd, Patrick Chatel
January 28, 2023

Always good service since first car buy in 2006. Buying second car was easy. Salesman (Patrick Chatel) was patient and knowledgeable. Overall good experience. More

by Poolvin@aol.com
Recommend Dealer
Yes
Employees Worked With
Clifford Byrd, Patrick Chatel
January 26, 2023

This time there was an issue with communication. Christina and Gared saved the 20 year relationship with Northpark Hyundai. More

by cassmith51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gared Yates, Christina Sharp
Jan 26, 2023 -

Eddie Tourelle Hyundai responded

Thank you for your feedback Mrs. Smith. Christina spoke with me Monday and said that when we called from our number it showed up as spam on your phone. We are looking into the issue. We haven't had any other issues with it, but we are definitely trying to figure out why it showed as spam on your phone. She did say she was able to able to fit you in between our appointments and comp your service repair. I hope that helps with your feelings about the dealership.

January 26, 2023

Love this dealership! I especially love the service department. They are upfront with you and let you know exactly how long you will be and any potential costs you can exp More

by lyytja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Clark
January 26, 2023

Polite. Time sensitive. needs more on board on weekends to accommodate people who work weekdays. More

by AJ_WILDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
January 25, 2023

Miles was awesome. He went above and beyond to help get into my new vehicle. More

by amymars1313
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Miles Moore
January 23, 2023

Convenient, courteous, knowledgeable and makes a customer feel welcome. Top quality personnel. Can’t ask for more. More

by AL BOADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christian Clark
January 23, 2023

Nice facility. Salesman was very polite and worked me. Service area is clean and orderly More

by cbdavis422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Bradley, Archie Brown, Jeff Morgan, Ronald Oubre, Tony Fasola
January 22, 2023

Austin Harper made buying a car less stressful and made sure to articulate everything so that I was left with no questions. More

by Aaliyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Byrd, Austin Harper
...
60
...