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Eddie Tourelle Hyundai

Covington, LA

Overview
Reviews
4.5
1,778 Reviews
Call Dealership (985) 801-7000
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200 Holiday Square Boulevard

Covington, LA

70433

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Showing 1,778 reviews

February 04, 2023

Great service by the employee that assisted with my car care. Everything was done with accuracy and in a timely manner. More

by WAYNEK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sharp
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February 03, 2023

Sales person started off 4 thousand over sticker. 4 thousand below blue book on my trade. When we arrived the girl at the desk never looked up from her phone. Never offered us water. Just a very poo More

by awtrucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter Landry, Preston Alexander, Clifford Byrd, Patrick Chatel, Trey Broussard, Chad Broussard, Miles Moore
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February 03, 2023

Greeted you quickly, assisted in all requests in regards to finding us the car of our choice. Friendly and confident! I would most definitely be a repeat customer. More

by Rturnerj22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Archie Brown, Clifford Byrd, Trey Broussard, Miles Moore
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February 02, 2023

Jarrod was very professional him and his team got the job done in no time ! More

by budman197307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
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February 02, 2023

Love the summary provided re condition of my car. Best H dealership in my area. I drive 30 plus mules to get there...passing others along the way! More

by LISA_ANN114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
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February 02, 2023

The service was great and the customer service . Oil altogether was a fast process . I will be coming back ! More

by JEANNESHAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Clark
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February 02, 2023

There was a recall that I don’t believe you actually repaired. You also told me your Hyundai computer couldn’t communicate with the car then tried to sell me an unnecessary repair by guessing there was More

by Mikeroma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
Report | Print
Feb 02, 2023 -

Eddie Tourelle Hyundai responded

Yes Mr. Ramano, We performed a recall for replacing a fuse. Hyundai requires the technician to record the repair. I can assure you it was replaced. I would be happy to show you our claim of the repair. We spoke about our computer having trouble connecting to your vehicle, because we were checking 3 lights that were coming on for no charge. We said based on the light you described it sounded like a wheel speed sensor and gave you a quote. You even said your son thought the same thing. I would love to go over the repair with you and happy to scan again. You can reach me directly at 985-801-1637

Feb 02, 2023 -

Mikeroma responded

I returned to the repair shop toddy and the satisfied my concerns by finding a concrete repair solution. Will be bring our vehicle for repair tomorrow

Feb 02, 2023 -

Mikeroma responded

Satisfaction reached with help from shop manager

February 01, 2023

Easy scheduling and quick turn around time from check in to completion of the service. More

by bmarie87
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
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February 01, 2023

I knew what was wrong and when I could get my vehicle back with no hassle. Pick up was a breeze. More

by Rubie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
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February 01, 2023

Great service center, really impressed. I really feel they had my best interest at hand. You don’t find that at other dealerships More

by #1customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sharp
Report | Print
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