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Eddie Tourelle Hyundai

Covington, LA

Overview
Reviews
4.5
1,778 Reviews
Call Dealership (985) 801-7000
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200 Holiday Square Boulevard

Covington, LA

70433

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Showing 1,778 reviews

February 19, 2023

Fast efficient and easy to deal with. Will continue to stick with this service department for the long haul. More

by noemail3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
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February 18, 2023

Prompt, open lines of communication, professional and courteous. The service contact (Christian Clark) was fantastic to deal with. He went above and beyond to help me. More

by miltonjrhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Clark
Report | Print
February 18, 2023

The facility was Clean and the staff very friendly and knowledgeable Car service was well done. More

by CINDYPEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
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February 17, 2023

Very friendly staff, great service, quick wait time, very helpful, and very efficient, will return! More

by Caleb Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Sharp
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February 16, 2023

Had a great experience. Miles made the whole process go so easy and smooth from the start. More

by Mary Eyster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles, Archie Brown, Clifford Byrd, Chad Broussard
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February 13, 2023

They went above and beyond to make sure I was happy with this deal. Thanks More

by peggy.folse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Landry, Michael Swan
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February 13, 2023

Anything to get more money out of you. They will untrustworthy and even tho I get free oil changes, I go somewhere else now More

by xeashuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Harper
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Feb 13, 2023 -

Eddie Tourelle Hyundai responded

Thank you for reaching out. I would like to help you with your experience. Could you call me directly? 985-801-1637

February 13, 2023

Live an hour away. .First day was brought in for complimentary oil change and tire service..not sure if was even done because tech forgot the next oil change sticker! Ne More

by WADE74311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Clark
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Feb 13, 2023 -

Eddie Tourelle Hyundai responded

Thank you for the response. On Genesis we normally set the alert on the vehicle for the oil change rather than a sticker on the windshield. I spoke with the Technician and Service Advisor about the a/c recirculation button. The a/c system has many settings to switch to and from recirculate to optimize air quality in the cabin. They offered to go through the settings with you while you were here. We are always happy to show customers all of the great features of your vehicle.

Feb 13, 2023 -

WADE74311 responded

Thanks for reply..alert was not set on oil change..a reminder has come up on Display read

Feb 13, 2023 -

WADE74311 responded

Thanks for the reply..The alert for oil change was not set..Recent display saying change oil now is coming on screen..

February 12, 2023

Helpful, friendly and completed the my needed service in a timely manner. Would recommend to friends More

by FJODDO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre
Report | Print
February 11, 2023

Took my car right away and the employee was very nice. Work was done in a timely manner. More

by tistre1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Clark
Report | Print
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