
Eddie Tourelle Hyundai
Covington, LA
Filter Reviews by Keyword
By Type
Showing 1,778 reviews
Have not thoroughly investigated the problem. Engine continues to come on after replacing catalytic converter and o2 sensor. We have brought car in T lasers 5 times with the same issue. Now car h Engine continues to come on after replacing catalytic converter and o2 sensor. We have brought car in T lasers 5 times with the same issue. Now car has exceeded warranty which was clearly what dealership was trying to accomplish. Won’t answer calls or texts. Terrible service!! Will not ever recommend this dealership to anyone. Treat you like a number and make you feel like an idiot for pressing the issue! More
The technician that worked on my car was very thorough in his inspection of my vehicle and diligent in working with Hyundai to get my engine approved for replacement. Working with the service department thro his inspection of my vehicle and diligent in working with Hyundai to get my engine approved for replacement. Working with the service department through my contact (Christina) was very pleasant. She was very good at texting, answering any questions whether through text or phone call. My overall experience with this job at Eddie Tourelle was very pleasant and I will be calling them for any future issues. More
Eddie Tourelle’s Northlake Hyundai provides customer service! I brought my Santa Fe in for scheduled oil change & tire rotation. As usual, the service department was courteous, prompt, and efficient. I service! I brought my Santa Fe in for scheduled oil change & tire rotation. As usual, the service department was courteous, prompt, and efficient. I am 100% satisfied. More
A class act! ! Was the best car buying experience EVER! Everyone was professional, kind and polite! Hunter, the sales man was a pleasure to deal with. And Preston ! Was the best car buying experience EVER! Everyone was professional, kind and polite! Hunter, the sales man was a pleasure to deal with. And Preston was delightful and so knowledgeable in showing us all the bells and whistles the GV70 has to offer! More
This is my second North Park Hyundai (out of three total vehicles) North Park serviced all three. Every time they were professional and courteous vehicles) North Park serviced all three. Every time they were professional and courteous More
NO COMMUNICATION AT ALL UNLESS THE CUSTOMER CALLS. Multiple times I was told I would get a call and NOTHING unless I called. Was promised a loaner and never received one. They way I was treated leaves Multiple times I was told I would get a call and NOTHING unless I called. Was promised a loaner and never received one. They way I was treated leaves a BAD taste in my mouth More