
Eddie Tourelle Hyundai
Covington, LA
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I had my car in for repair of a recall problem. I scheduled it with reference to this recall. When I got there, my car was kept (valet service was very appreciated!) for roughly 2 hours. During tha I scheduled it with reference to this recall. When I got there, my car was kept (valet service was very appreciated!) for roughly 2 hours. During that time, my car was inspected and I was informed that I could pick it up (again with valet service) but that they had to order the parts and I would have to return when parts were received. I was told the replacement part was one of two available models. Since mine is not the only car being recalled, it would seem that at least one of each model could be available in stock. It would also seem that this would mitigate the impact of the recall on shop time as well as the other services involved with intake of any vehicle (service agent, valet, and other customers presently their car for any service! More
I have always had a pleasant experience here. The advisors are always willing to help and have always made me feel comfortable. The advisors are always willing to help and have always made me feel comfortable. More
Nice facility, good selection for what I was looking for. The staff still uses “traditional” car sales tactics so if you are looking for a fair/good deal be well versed in negotiating. The staff still uses “traditional” car sales tactics so if you are looking for a fair/good deal be well versed in negotiating. More
I have came in twice already to get a part for a recall and when I was told it would be ordered it was not. I have to bring my vehicle there now a third time and when I was told it would be ordered it was not. I have to bring my vehicle there now a third time More
FANTASTIC dealership… Both sales, Parts, and Service! Just bought our fifth car (4th Santa Fe) from them and had it serviced and set up… ALL very professional! Austin in sales, and Ronald in service are Just bought our fifth car (4th Santa Fe) from them and had it serviced and set up… ALL very professional! Austin in sales, and Ronald in service are both great! More
It was a pleasure working with him. He was professional and very helpful. I will highly recommend now to friends and family to see him to get a deal. He was professional and very helpful. I will highly recommend now to friends and family to see him to get a deal. More