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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.7
38 Reviews

38 Reviews of Edd Rogers Valley Ford - Service Center

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April 17, 2024

May not be the biggest service department but at least they will treat you fair More

by CAMERONECHOATE.CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 06, 2024

great place to buy auto for good deals and friendly people. good service dept to take care of your service needs and repairs. More

by JOEANDJUDY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : christy
April 04, 2024

I bought my 2020 Edge and my Husband bought his 2019 F150 from Edd Roger’s Valley Ford. We were very satisfied with the sales team. They were very knowledgeable about the vehicle and answered our questions. More

by TCOPE3392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t recognize any of the sales team. The guys that we dealt with are not there anymore., Phillip Flatt
March 28, 2024

People in the service are nice and helpful. that is all you get from me at this tim e. More

by dandcork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Flatt
March 22, 2024

My service was completed very quickly. Service dept. was courteous and professional. I will continue going there. More

by DEBORAHCONDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Phillip Flatt
March 12, 2024

Very nice people that work there and great customer service. they kept me updated on my vehicle. More

by rkgubert63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
March 09, 2024

Great people , Great service. A real pleasure to do business with. The service team are very knowledgeable and professional , with just the right touch of down home hospitality. S More

by thomas.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt, Jason Hall
February 07, 2024

Never received extra key I was promised and door code card was missing. Told Key was mailed but never received. very disappointing More

by ftustison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
January 30, 2024

Went to have regular service but was also interested in a Transit Connect listed on the dealership web site. The service part of the trip was great but I had to go to a different dealership to buy the Transi More

by CUENCAMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hall
January 23, 2024

Had a great experience. Resolved the issue and the mechanic was super nice and helpful. More

by lharper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Flatt