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Edd Rogers Valley Ford - Service Center

Sparta, TN

4.8
60 Reviews

60 Reviews of Edd Rogers Valley Ford - Service Center

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May 04, 2025

Great job good people they are a team they work as one and take great care of my car … More

by miller.farron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Edd Rogers Valley Ford responded

Thank you for taking time to leave a review :)

April 29, 2025

Our service is always quick and professional. Easy to work with on scheduling and drop off. More

by LIBBYCAPPS38501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Edd Rogers Valley Ford responded

Bob, thank you so much for your kind review!

April 24, 2025

Excellent experience. Alex and Shane - Honesty and Integrity!! A pleasure to work with. Highly recommended. More

by Robbo1011
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

It took a very long time to get my truck into service and postponed me once. Not much communication with the process with the service. Never change my transmission filter when I asked them to do so even thou More

by KABENNET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Edd Rogers Valley Ford responded

Mr. Bennet, we sincerely apologize for the inconvenience. Also, for the lack of communication. If there is anything we can do to right this for you please reach out to me. We strive to make all of our guest happy.

March 22, 2025

I was greeted by friendly people. Everyone had good knowledge and I was treated wonderfully. I would recommend the dealership to people and I will return for more service. More

by DIANEOLEARY2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Edd Rogers Valley Ford responded

Thank you so much for taking time out of your day to leave a great review! We look forward to your next visit with us:)

March 12, 2025

great service; got me in that afternoon after I called. Called with updates and communicated well. More

by JC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave a great review! As always without you, there is no us!

March 10, 2025

Rhonda is always exceptional. She is kind, professional and always meets our service expectations with ease. We will continue to use her for all our service needs. More

by ASTEWART0644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Edd Rogers Valley Ford responded

Ashley, Thank you for taking the time out of your day to leave such a kind review. We look forward to continuing to serve you!

March 06, 2025

James was great to work with! They all made us feel very appreciated. Quick and easy process More

by CGALLRN
Recommend Dealer
Yes
Employees Worked With
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Great service! Quick in and out for my oil change. Super friendly and helpful! Will use for more services! More

by Mom2threetn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Edd Rogers Valley Ford responded

Thank you for a kind review, without you there is no us!

March 04, 2025

quick service and very professional staff , I made a comment that i would like to have all data on a fix that was a warranty item, they documented and showed me pictures of the problem before it was fi More

by terdog10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Edd Rogers Valley Ford responded

Thank you so much for taking time out of your day to leave a kind review!

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