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Edd Rogers Valley Ford

Sparta, TN

4.8
89 Reviews
Welcome to Edd Rogers Valley Ford in Sparta, TN Valley Ford, Inc. has been family-owned and -operated since the day we started doing business. In fact, our current general manager is a member of the third generation of the Rogers family. Family is at the center of everything we do and when you shop with us, you're going to be treated exactly the way we would treat our own family members if they were to walk through the front doors. We want to make sure you're happy with your new vehicle and that starts with making sure you love every step of the buying process.
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111 Auto Lane

Sparta, TN

38583

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Showing 89 reviews

March 12, 2024

Very nice people that work there and great customer service. they kept me updated on my vehicle. More

by rkgubert63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
March 09, 2024

They were great. They done everything they said they would do and was very professional. More

by dallas_dominators
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Great people , Great service. A real pleasure to do business with. The service team are very knowledgeable and professional , with just the right touch of down home hospitality. S More

by thomas.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt, Jason Hall
February 24, 2024

Great service. No games. Great vehicle. Matt Lyons was honest and answered all my questions. 2 thumbs way up More

by happycustmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Never received extra key I was promised and door code card was missing. Told Key was mailed but never received. very disappointing More

by ftustison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Potter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
January 30, 2024

Went to have regular service but was also interested in a Transit Connect listed on the dealership web site. The service part of the trip was great but I had to go to a different dealership to buy the Transi More

by CUENCAMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hall
January 27, 2024

Great experience. We drove in from out of town and the car was exactly as described. More

by lharper1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edd Ford, Jason Hall
January 24, 2024

Christy is a great salesperson. No pressure but professional with lots of knowledge about automobiles. When I had an issue with the car, her #1 priority was getting everything right More

by danahm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Nettles
January 23, 2024

Had a great experience. Resolved the issue and the mechanic was super nice and helpful. More

by lharper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Flatt
January 16, 2024

Great service - they get you in and out quickly! Friendly hometown folks providing exceptional service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Flatt
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