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Edd Rogers Valley Ford
Sparta, TN
85 Reviews
Welcome to Edd Rogers Valley Ford in Sparta, TN
Valley Ford, Inc. has been family-owned and -operated since the day we started doing business. In fact, our current general manager is a member of the third generation of the Rogers family. Family is at the center of everything we do and when you shop with us, you're going to be treated exactly the way we would treat our own family members if they were to walk through the front doors. We want to make sure you're happy with your new vehicle and that starts with making sure you love every step of the buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 85 reviews
February 07, 2024
Never received extra key I was promised and door code card was missing. Told Key was mailed but never received. very disappointing card was missing. Told Key was mailed but never received. very disappointing More
by ftustison
Verified Customer
January 30, 2024
Went to have regular service but was also interested in a Transit Connect listed on the dealership web site. The service part of the trip was great but I had to go to a different dealership to buy the Transi Transit Connect listed on the dealership web site. The service part of the trip was great but I had to go to a different dealership to buy the Transit Connect. More
by CUENCAMAX
Employees Worked With
Jason Hall
January 27, 2024
Great experience. We drove in from out of town and the car was exactly as described. We drove in from out of town and the car was exactly as described. More
by lharper1
Employees Worked With
Other Employees :
Edd Ford, Jason Hall
January 24, 2024
Christy is a great salesperson. No pressure but professional with lots of knowledge about automobiles. When I had an issue with the car, her #1 priority was getting everything right No pressure but professional with lots of knowledge about automobiles. When I had an issue with the car, her #1 priority was getting everything right. More
by danahm
Employees Worked With
Christy Nettles
January 16, 2024
Great service - they get you in and out quickly! Friendly hometown folks providing exceptional service. Friendly hometown folks providing exceptional service. More
by David
January 15, 2024
Great service all around, from the buying process to first oil change and tire rotation . Thank you first oil change and tire rotation . Thank you More
by vanessa.oneal19
January 15, 2024
Fast friendly service, answered all questions I had with respect, kindness, and professionally, highly recommend respect, kindness, and professionally, highly recommend More
by ChristinaBeth
January 02, 2024
I have never experienced a truly family orientated and respectful dealership. This dealer has been the most accommodating dealer I've ever the pleasure to work with. 10/10 will recommend. respectful dealership. This dealer has been the most accommodating dealer I've ever the pleasure to work with. 10/10 will recommend. More
by roshandayala
Employees Worked With
Jason Hall
January 01, 2024
Between service and vehicle purchases we have felt with Valley Ford for many years now and have always been pleased with both experiences. We will continue to deal with them for or Ford Tough needs. Valley Ford for many years now and have always been pleased with both experiences. We will continue to deal with them for or Ford Tough needs. More
by BOSSDOOR
