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Edd Rogers Valley Ford

Sparta, TN

4.8
98 Reviews
Welcome to Edd Rogers Valley Ford in Sparta, TN Valley Ford, Inc. has been family-owned and -operated since the day we started doing business. In fact, our current general manager is a member of the third generation of the Rogers family. Family is at the center of everything we do and when you shop with us, you're going to be treated exactly the way we would treat our own family members if they were to walk through the front doors. We want to make sure you're happy with your new vehicle and that starts with making sure you love every step of the buying process.
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111 Auto Lane

Sparta, TN

38583

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Showing 98 reviews

August 16, 2024

Rhonda was really nice and helpful. The rest of the staff are very helpful also. More

by julw2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

The service department serviced my vehicle quickly and Rhonda was very helpful getting my rewards clarified. Great Job! More

by ANGELA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Edd Rogers Valley Ford responded

Thank you, Angela, for your awesome review!

August 10, 2024

Rhonda and her staff do a great job. Professional, friendly and knowledgeable and willing to assist More

by erniedarlawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts manager
Aug 12, 2024 -

Edd Rogers Valley Ford responded

Mr. Wilson, thank you for your review and loyalty! Without you there is no us!

July 20, 2024

Thank you Matt for helping us find a Bronco. We appreciate you and everyone at Edd Rogers Ford. Your professionalism and customer service is remarkable! More

by smithjk16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Knowledgeable, did what they said they would do kept me updated on the progress of the repair, would recommend More

by BERNARDS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ferency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Edd Rogers Valley Ford responded

Thank you for your kind review! As we say here at Valley, without you, there is no us :)

June 01, 2024

All good work , until the end, drove vehicle about 2miles down the road and realized my hood wasn’t latched all the way…. I had under passenger dash work performed . More

by Krluna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 29, 2024 -

Edd Rogers Valley Ford responded

Thank you, Mrs. Luna, for your review. I was happy to hear the guys here at Valley were able to resolve the faulty latch issue and get you back on the road as quickly as possible. We appreciate your loyalty. Hope you're having a great summer!

May 31, 2024

Matt Lyons was a pleasure to work with! We highly recommend visiting him if you are in the market for a new vehicle More

by SGHOLSTON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Matt is an amazing salesman. He is very kind and wants the best for his customers! More

by Rose family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

responsive service personnel, professional mechanics and the dealership will what is necessary to mitigate any customer inconvenience. More

by LUKE-DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronda, Samantha, Chris, Shane
May 21, 2024

We made a five hour trip from out of town to buy a car here and my experience was excellent. Mat provided helpful information over the phone about what we were looking for, and we were able to negotiate o More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Matt Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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