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Edd Rogers Valley Ford
Sparta, TN
85 Reviews
Welcome to Edd Rogers Valley Ford in Sparta, TN
Valley Ford, Inc. has been family-owned and -operated since the day we started doing business. In fact, our current general manager is a member of the third generation of the Rogers family. Family is at the center of everything we do and when you shop with us, you're going to be treated exactly the way we would treat our own family members if they were to walk through the front doors. We want to make sure you're happy with your new vehicle and that starts with making sure you love every step of the buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 85 reviews
November 14, 2024
Everyone was on time and problems were explained and fixed in a reasonable manner. I was satisfied. fixed in a reasonable manner. I was satisfied. More
by ken.crockett
Verified CustomerEmployees Worked With
November 12, 2024
I appreciate that they were respectful of the time I set for my appointment. Everybody there was cordial and polite. The waiting room is a bit spartan but had all I needed! (Wifi,coffee,tv) They definite for my appointment. Everybody there was cordial and polite. The waiting room is a bit spartan but had all I needed! (Wifi,coffee,tv) They definitely will be seeing more of me whenever I need to service my truck. More
by Stevesdetail
November 01, 2024
Great people from the minute we stepped into the service department. Very satisfied with this dealership and staff. department. Very satisfied with this dealership and staff. More
by MJOSMITH
November 01, 2024
Very professional service by Rhonda getting us checked in for our appointment. Service technician Tommy was really friendly and helpful. Will recommend dealership to others. for our appointment. Service technician Tommy was really friendly and helpful. Will recommend dealership to others. More
by MJOSMITH
October 23, 2024
Incredible customer service, service department only wants to help with whatever you may need for your vehicle. wants to help with whatever you may need for your vehicle. More
by Anonymous
Employees Worked With
October 19, 2024
Easy dealership to deal with. No high pressure what so ever. My trade was smooth so I probably paid too much?? No high pressure what so ever. My trade was smooth so I probably paid too much?? More
by jsmayberry456
October 15, 2024
My appointment was scheduled on a timely manner. My wait time was minimal. I was pleased with the work that was done My wait time was minimal. I was pleased with the work that was done More
by CARMEN57
October 13, 2024
The folks in the service and parts department at this dealership are professional and prompt yet friendly and easy to deal with. dealership are professional and prompt yet friendly and easy to deal with. More
by David
September 21, 2024
The whole transaction went very smooth and everyone was on point to make it happen. I am a little disappointed that I have not gotten my second remote nor have I been contacted for my spray in bed liner li on point to make it happen. I am a little disappointed that I have not gotten my second remote nor have I been contacted for my spray in bed liner liner. Things take time and I understand that, so I still give them a 5 star rating. More
by jelksinc
September 16, 2024
Long story short. Went to buy a vehicle I saw online. I was greeted with no pressure and the gentleman verified on his phone it was there on the lot. As he went to Went to buy a vehicle I saw online. I was greeted with no pressure and the gentleman verified on his phone it was there on the lot. As he went to grab the key I noticed a car on a jack in the middle of the sales lot, well to the side. The tech was cursing very loud, multiple f words that made and he was throwing tools around. Considering I was there with my grandson and my elderly mom, we felt uncomfortable. The salesman apologized, said this guy (that was cursing) was not an employee and he didn't know who he was. I was with my elderly We did go next door and bought a new (to us) Ranger. I would recommend to others, as long as they can get a hold of this stuff. More
by Linda
Employees Worked With
Dont remember his name.
