Ed Voyles Kia of Chamblee

I took my 2011 Soul to another dealership to have a strange sound found and repaired. They told me it was the suspension and I had to go back a second time to have the repair done. Apparently they did strange sound found and repaired. They told me it was the suspension and I had to go back a second time to have the repair done. Apparently they did not fix the problem, so I took the car to Ed Voyles Kia of Chamblee. They discovered the actual problem (a broken hatch latch), ordered the correct part, and I am very happy to not have a weird noise in my car anymore. I will say that it took a total of three visits because the part was supposed to arrive on a Friday (I called and they said it was there) but it wasn't actually there until Monday, so I had to go back twice after my initial visit. I wasn't there very long any of the times, so I didn't mind much. Sam was very nice and helpful; he seems trustworthy and I will definitely take my car back to this dealership. I am just so glad that there is no more annoying sound in the back of my car!! More

This dealer is easily the best dealership I have ever dealt with. Prior to coming to Ed Voyles, I went to two other dealerships, Cobb County Kia, and Carriage Kia in Gainesville. Both dealerships harasse dealt with. Prior to coming to Ed Voyles, I went to two other dealerships, Cobb County Kia, and Carriage Kia in Gainesville. Both dealerships harassed me for weeks before I finally went to Ed Voyles. Jerome Pardue is one of the most easy going sales people I have ever dealt with. I told him my price and said if he could make that happen then I would sign, and he made it happen just like that. This no BS approach was greatly appreciated after having put up with the other dealer's crap for way too long. The quality of work and friendliness at Ed Voyles is head and shoulders above the competition. Overall, I was very satisfied with both the price and my overall experience. I would recommend Ed Voyles Kia and Jerome Pardue to anyone looking to buy a new car. More

First oil change with this dealership; the staff were all nice and professional. Sam explained service details; and Olga helped with getting touch up paint. I was disappointed that the oil change didn't in nice and professional. Sam explained service details; and Olga helped with getting touch up paint. I was disappointed that the oil change didn't include tire rotation, but it's been a while since I used a dealership for just an oil change.... But also don't recall other dealerships being as friendly as this. More

The intention was just to look at a car and compare it with the competition.Did a test drive, was impressed, then went across to the competition and did a test drive there. Came back to Kia and Albert, s with the competition.Did a test drive, was impressed, then went across to the competition and did a test drive there. Came back to Kia and Albert, sat down and looked at some numbers.He worked with us as far as numbers, and we left after an hour with the car purchased. Would recommend the dealership and Albert to anyone! More

Sam's customer service was great. He made sure I had a ride to and from work. Because the alignment machine stopped working but was fixed before I was to pick up my car, I had to wait at the dealership. ride to and from work. Because the alignment machine stopped working but was fixed before I was to pick up my car, I had to wait at the dealership. Sam made sure I was comfortable while waiting. The customer service I received was by far the best I've ever received. More

I arrived earlier then my appointment, Joe got me in right away. They did the work, and I was out of there in less then an hour. right away. They did the work, and I was out of there in less then an hour. More

I went in after receiving a coupon for service in the mail. I was greeted pleasantly, and someone asked me right away what I needed. I took my husband's car in for oil change and a couple other minor ser mail. I was greeted pleasantly, and someone asked me right away what I needed. I took my husband's car in for oil change and a couple other minor services and all were addressed. I didn't wait long at all, and the pricing was excellent, even without the use of the coupon. I will return for future services! More

This new staff at this locations was friendly, professional, and determined to take care of my needs. I have never experienced this type of service from any Kia dealership before and i will return professional, and determined to take care of my needs. I have never experienced this type of service from any Kia dealership before and i will return for addition service for my SUV. More

My wife and I felt comfortable from the time we walked in the door! Everybody was friendly and the store was very clean!!We really enjoyed the whole experience!! the door! Everybody was friendly and the store was very clean!!We really enjoyed the whole experience!! More