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Ed Voyles Kia of Chamblee
Chamblee, GA
343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 343 reviews
April 09, 2012
Joe was really friendly and assisted me with my broken tail lights, oil change, and tire pressure light issues. Im new to the Atlanta area, and this is now my favorite dealership to go to! tail lights, oil change, and tire pressure light issues. Im new to the Atlanta area, and this is now my favorite dealership to go to! More
by mvbarlow
Employees Worked With
Joe Russell
April 04, 2012
I went on line searching for a Kia in my area. The type of vehicle I wanted was not close to my home. I found what I wanted and proceeded to apply on line. I received a reply from a Lanny Lee at Ed Voyles of vehicle I wanted was not close to my home. I found what I wanted and proceeded to apply on line. I received a reply from a Lanny Lee at Ed Voyles Kia of Chamblee right away. I was invited down to pick out the exact vehicle; personally driven to an overflow lot to choose. I then drove my car of choice back to the dealer and began the paperwork process. Every, single Ed Voyles employee approached my husband and I to assist us however they could, even if it was just a welcome to the dealership. We received the best treatment I can say we have received in a long time, and we've purchased over 10 cars in several states. We will always return for our new cars as well as tell everyone where to go, even if a Kia is not what they are considering. Lanny Lee became a friend of ours that night, as well as many others on staff. The General Manager, David Booth has surrounded himself with employees who are truly customer focused, and should be proud of the reputation they are earning! More
by saginaw60
Employees Worked With
Lanny Lee, David Booth
March 29, 2012
I located the vehicle on the internet and read about it before going to the dealership. When I arrived there, was approached by the salesman, Jerome Pardue who very politely led me directly to the vehicle. before going to the dealership. When I arrived there, was approached by the salesman, Jerome Pardue who very politely led me directly to the vehicle.We sat inside the vehicle as he patiently listened to my story as to why I was in search of "that" vehicle. He explained to me all the details about the vehicle and offered a test drive. As I drove it he continued to explain the vehicle functions and the incentives offered with the vehicle.I did not feel pressured at all but very comfortable discussing the business aspect with Mr Pardue. I told him what I wanted and he worked to get it for me. Not only do I have a lovely vehicle but comfortable with payments which were not a hassle getting. A very smooth transition for me. Mr Pardue have even made a courtesy call to me to make sure I am comfortable with the car and offered me to call him if any issues. That's service. More
by MsVivian
March 28, 2012
James and Terry were great! Very patient and made sure we walked away with what we came in for. very satisfied, great dealership! we took our time and looked over all of our options. James and Terry made the walked away with what we came in for. very satisfied, great dealership! we took our time and looked over all of our options. James and Terry made the car buying experience easy and exciting. More
by Lisaharwell
March 28, 2012
My experience was truly a WOW!!!!!! ATTENTIVE AND CARING FROM BEGINING TO END. WORKED ON MY LOAN AS IF I WAS THE ONLY CUSTOMER IN THE BUILDING. PROCESS WAS SEEMLY AND UNDERSTANDABLE. YOU SOMETIME THINK TH FROM BEGINING TO END. WORKED ON MY LOAN AS IF I WAS THE ONLY CUSTOMER IN THE BUILDING. PROCESS WAS SEEMLY AND UNDERSTANDABLE. YOU SOMETIME THINK THAT YOU THE ONLY ONE BEING TREATED LIKE THIS. AS I LOOKED AROUND I NOTICED EVERYONE BEING TREATED THE SAME. ED VOYLES WILL ALWAYS BE REMEMBER FOR ITS CUSTOMER SERVICE. More
by tstreeter
Employees Worked With
Robin - Jerome
March 25, 2012
My overall experience at Kia was great I purchased a New Optima My saleslady Robin was great she was honest very great spirit she was in training I actually thought she was just saying that because I was Optima My saleslady Robin was great she was honest very great spirit she was in training I actually thought she was just saying that because I was looking for my first new car at the ripe age of 41 but the more she talked and ran in and out for the correct answer I knew she was telling the truth and she gave me the deal I wanted very good interaction with Terry and Taurus. I will definitely refer my friends. And Kia forgive my Lack of punctuation. More
by dreacashmoney
March 23, 2012
I was fortunate enough to find the car I wanted at Ed Voyles Kia of Chamblee. But more than that, I hit the jackpot with the staff. I used to sell many years ago myself and what I appreciated the most Voyles Kia of Chamblee. But more than that, I hit the jackpot with the staff. I used to sell many years ago myself and what I appreciated the most from Jerome, Skip & Terry was their no-nonsense approach and absolutely ZERO pressure on me to make a decision that I wasn't 100% comfortable with myself. I got a great Kia Soul and superriffic deal I might add (buy there! buy there! buy there!). When I went home after signing most of my paperwork, I rested well and felt very good about my decision. This allowed me to be even more enthusiastic and excited about picking up my car the next day. All the little extras during the process made the experience an extremely positive one and the only car purchase I ever made that was virtually STRESS-FREE (Face it, spending 20k is a little stressful just when it comes to money)!! Thanks to everyone there for making me comfortable, working with me on a trade-in deal that made us all happy, and allowing customer loyalty to get off to a great start as a first time Kia owner myself. Terry is a stand-up comedian in a sit-down job, Jerome is animated and quite enthusiastic, and Skip is the ultimate professional adding style and great character to the group! I think the three of them would be a great team of hamsters in a Kia Soul commercial! More
by will4fun2
Employees Worked With
Jerome Pardue, Skip (in Finance) & Terry Wadworth
March 22, 2012
Initial Visit Intent: Have a faulty fuel air filter replaced under warranty (which was replaced)... Service Staff: Jiffy Lube changed my oil recently and put an "after-market" cap on it which caused replaced under warranty (which was replaced)... Service Staff: Jiffy Lube changed my oil recently and put an "after-market" cap on it which caused it to leak. Not only did they let me know, they changed the oil and put a Kia oil cap on it for no additional charge. Sam: They notified me that my driving belts being cracked & they mentioned the timing belt was due in 3K miles. Instead of having me pay labor each time for the driving belts and timing belts (have to take apart the engine and these are right next to each other), they offered to do them all at once and just charge me for the driving belt parts, the timing belt parts and the labor fee for the timing belt only. They also gave me so additional $ off the total. Arranged & paid for my rental car when I decided to get additional maintenance work completed. I had my dog with me, but that wasn't a problem. They were very nice about letting him in the waiting room with me & even some employees came over to pet him. Terry: The most impressive thing was that the sales manager gave me objective advice about trading in my car. He said my car is in great shape, he couldn't find another used, low mileage car to replace it and if I like it, I am better off keeping it and taking care of it with the scheduled maintenance. So you know you are getting excellent customer service when the head of sales tells you their honest opinion...and it's not to buy a new car with them. More
by ddelancey
March 15, 2012
Every one is so friendly make you feel right at home , I would highly recommend this Dealership to all my friends and customers.Ming Lee, is a very good sales person , he went over every detail about my new would highly recommend this Dealership to all my friends and customers.Ming Lee, is a very good sales person , he went over every detail about my new Soul and programs my phone in and Ms Angus, help me with all my extra needs with my new car, Thank You so much. More
by jwfletcher
Employees Worked With
Ming Lee ,Kathy Angus and Both financial Managers
March 13, 2012
Jerome Pardue was personable, pleasant, and professional. He was patient, polite, and persistent in his effort to help us find the right vehicle according to our requirements. It was a delight to work with He was patient, polite, and persistent in his effort to help us find the right vehicle according to our requirements. It was a delight to work with him. Nancy and Charles Bedford More
by cbedfor
Employees Worked With
Jerome Pardue
