
Ed Voyles Kia of Chamblee
Chamblee, GA
Filter Reviews by Keyword
By Type
Showing 345 reviews
The experience of buying a car can be so tedious... but Briana (and her co-workers) made it so pleasant. We felt well taken care of, never ignored, and actually had a good time! Briana was attentive, perso Briana (and her co-workers) made it so pleasant. We felt well taken care of, never ignored, and actually had a good time! Briana was attentive, personable and not sales-y. We're so grateful. It's our family's second Kia--I think that says a lot! More
Before entering your dealership, I spent a good week going around various dealerships in Atlanta looking for a good deal on a used vehicle. By the time I entered Ed Voyles Kia, I was burnt out and tired going around various dealerships in Atlanta looking for a good deal on a used vehicle. By the time I entered Ed Voyles Kia, I was burnt out and tired of dealing with salesmen that treated me as though they just wanted to make a sale. I walked into the dealership with my daughter, and was greeted by DeAndre. He was extremely personable and very outgoing. He asked me what I was looking for and within 5 minutes, he pulled up several vehicles to show me. When he took me outside to show me the cars, they were all exactly what I was looking for. The first Soul that I test drove, I ended up buying on the spot. We were able to negotiate down to the price I was comfortable with and was never made to feel like I was just another sale for the dealership. DeAndre changed my car buying experience and I would recommend anyone in the market for a car, to come and see DeAndre. His sweet & kind personality was extremely refreshing. Very please with my experience with your dealership! More
THE DEALERSHIP WAS GREAT TO WORK WITH. MY SALES PERSON WAS ON TOP OF THE SALE FROM START TO FINISH AND I WAS VERY PLEASED WITH BOTH THE DEALERSHIP AND MY SALESMAN....WAY TO GO GUYS.... WAS ON TOP OF THE SALE FROM START TO FINISH AND I WAS VERY PLEASED WITH BOTH THE DEALERSHIP AND MY SALESMAN....WAY TO GO GUYS.... More
My visit with Ed Voyles Kia of Chamblee was great. I was greeted by Deandre who was very friendly. Once I made a decision on the car I was interested in they were very flexible with pricing and I left the d greeted by Deandre who was very friendly. Once I made a decision on the car I was interested in they were very flexible with pricing and I left the dealership with the car that I wanted at a very reasonable price. More
I purchased new tires at Costco for my wife's Kia Sorento. Costco could not remove the old tires since my wife had lost the lug "key." I, therefore, had to go to the nearest Kia Dealership (Ed Voyl Sorento. Costco could not remove the old tires since my wife had lost the lug "key." I, therefore, had to go to the nearest Kia Dealership (Ed Voyles) to have the keyed lugs removed so Costco could replace the tires. Issues: 1. Voyles removed four lugs (one for each tire) and charged me $20!!! (It took 2 minutes.) 2. Voyles did not replace the removed lugs! (How could anyone be so STUPID!!! Is this "CUSTOMER SERVICE"!!!??? 3. Voyles did not tell me they did failed to replace the lugs. EVEN MORE STUPID!!! 4. Voyles allowed me to leave with only four lugs on each tire! BEYOND STUPID!!!! When I returned to Costco, I was informed I was missing the lugs. Costco, AT NO CHARGE, gave me four lugs to temporarily replace the lugs Voyles removed. Howeverf, the four Costco lugs didn't match the existing KIA lugs. I called Voyles and told them the situation. They apologized over the phone and requested that I bring it back in and they would "take care of it." A few days later, my wife takes the car back to Voyles. She spoke to the Service Manager! Not only did he BLAME her for losing the key, he charged her $12 more dollars for replacing the temporary lugs!!!!! Do you think he took advantage of a WOMAN??? I do!!! Plus, their decision was SIMPLY STUPID!!! The bottom line: VOYLES KIA IN CHAMBLEE IS SO STUPID!!!!!! They lost a customer because of a few cheap LUGS!!! STUPID!! STUPID!!! STUPID!!!!!!! I CAUTION ANYONE TRYING TO DEAL WITH THESE BOZOS!!!!!! More
it was a pleasure dealing with edvoyles kia,chamblee,ga. my salesman john bradley went beyond the call of duty to make me a "happy [lease]buyer' '''his sales mgr "taurus" also wanted me to be a "happy" buye my salesman john bradley went beyond the call of duty to make me a "happy [lease]buyer' '''his sales mgr "taurus" also wanted me to be a "happy" buyer. the finance mgr ; pleasant,a pleasure to work with,and the process was effortless.[due to my excellent credit rating,of course]. i would recommend my salesman 'john bradley to anyone who would like to purchase a kia.the follow up from the dealership,service ,sales etc,has been wonderful,and I luv my kia!!! fran steinberg...atlanta,ga More
OK, let's be honest, most people (including me) would rather do anything besides negotiating a car sale. Well what a HUGE surprise it was to me when we met with Cedric Dandford. He's completely knowledge rather do anything besides negotiating a car sale. Well what a HUGE surprise it was to me when we met with Cedric Dandford. He's completely knowledgeable, relaxed, genuinely honest, and actually made our car buying experience FUN! Cedric is like hanging out with a family member - who also happens to sell cars. He answered every question we had, as well as informed us of things we never thought to ask. His honesty and opinions are very much appreciated. And here's a big one...he was never pushy. We've actually purchased two Kia Sportages from Cedric. After owning my first Sportage for only 6 days, a woman ran a red light and totaled my new car. Cedric showed genuine kindness and concern; and was truly helpful. He had us in a new Kia (same as the first) again within a couple of weeks. I highly recommend buying a Kia from the Ed Voyles Kia of Chamblee Dealership. Be sure to ask for Cedric - you'll not only love the Kia's, you'll find out how fun buying a car can be. More
I recently went to Ed Voyles Kia -Chamblee with no intentions of purchasing a car. Cedric Danford approached me with the most pleasant upbeat personally, being a women with little to no car Knowlege C intentions of purchasing a car. Cedric Danford approached me with the most pleasant upbeat personally, being a women with little to no car Knowlege Cedric Danford went above and beyond to educate me about the different cars on the lot to find the perfect car for me. Cedric gained my trust he held my hand and walked me through the whole process, he has amazing customer service and it was a pleasure working with him. I am a strong believer it is very important to show appreciation when outstanding customer service is met and I would like Cedric and his managers to know how much I appreciated him, he is a great asset to the car business industry. Kudos to you Cedric Danford More
I was recently in the market for a nice, dependable car that fit into my budget and I found it here at Ed Volyes Kia with the help of Issac Stephens. Issac was very friendly and personable, and made me fee that fit into my budget and I found it here at Ed Volyes Kia with the help of Issac Stephens. Issac was very friendly and personable, and made me feel comfortable with my first car purchase! I bought a 2010 Honda Civic at a great price with great mileage, and I love it! I had a great car buying experience and will be recommending Issac to my friends and family! More