Ed Voyles Kia of Chamblee

First Service experience @Ed Voyles Kia Very good customer service everyone was pleasant no long wait time. Ed Voyles Kia has my business for all my automobile needs.Keep your prices reason Very good customer service everyone was pleasant no long wait time. Ed Voyles Kia has my business for all my automobile needs.Keep your prices reasonable. Thank you More

5 Stars for sales and service! My wife and I finally came to the end of our long quest to replace our 14 year old VW. We worked with Mike Lehman at Ed Volyles Kia and he went above My wife and I finally came to the end of our long quest to replace our 14 year old VW. We worked with Mike Lehman at Ed Volyles Kia and he went above and beyond our expectations. We test drove 3 different cars, sat in several others and investigated two different models but ended up buying the 2016 Sorento with the upper end trim packages. We feel that this was the right decision given the car's safety rating, warranty, technological package and Consumer Reports review. Mike was patient and understanding in our uncertainty and informed us of each model's advantages and pricing with available dealer rebates and Costco discount. Other salespeople at other dealers have been condescending or indifferent, traits I really dislike. Mike was responsive to our questions but not pushy, and went to bat for us when we asked for some small concessions. Mike also took us around to the rest of the dealership team (finance, general management, service) So that we would be familiar with these people if there was ever a need to interact with them. If you need a new Kia, call Mike! More

Car is excellent !!! Dealer was horrible. Go in to the showroom and meet with Kyle to trade in my current Kia Soul for an automatic. My daughter could not get a manual transmission down. It wa Go in to the showroom and meet with Kyle to trade in my current Kia Soul for an automatic. My daughter could not get a manual transmission down. It was pretty smooth sailing that day. Customer service was great......WHEN YOU ARE BUYING THE CAR. Afterwards it is almost no existent. Was transferring my license plate from my old car to my new one to save some hassle. So I thought. After about 3 weeks, I emailed Kyle to see about getting my plate, as the new car still had the temp on it. No response. Called about a week later. Still no response. Now that the temp plate is about to expire, I call and speak to the receptionist, who transfers me to the sales manager, who then transfers me back to the front desk because he is not the person I need to speak with in regards to the salesperson not returning my email or calls, then the receptionist sends me to the finance manager. He informs that I should have gotten the tag about 3 weeks after my purchase because that is how long it takes to get the paperwork through. Although I was told that my tag would be put in the spot where my spare tire was when I bought it. Not there. Spoke to the GM, who said he believed his salesperson had put it in my car before the car left. Funny how after checking and taking everything out of the car, TWICE, I was still left without a license plate. He basically called me a liar on the phone to cover the incompetence of his sales staff. So now I had to spend 3 hours of my time going to the police station in Chamblee to get a police report files for a lost plate, and the tag office to get a new plate because they could no longer help me in this situation. I had bought the car and taken possession, it was now "my problem". I will go back and get more Kias. They are EXCELLENT cars for the money. I will never shop at this dealer again for one though. Too much of a headache and hassle with the people who work there. I will also recommend to anyone that asks to go elsewhere, as they have wasted enough of my time. Would not want them doing this to anyone else. More

Great Experience I worked with AB. He was an excellent salesperson, very nice and informative. I really appreciated him never pressuring me to buy the car. I recomm I worked with AB. He was an excellent salesperson, very nice and informative. I really appreciated him never pressuring me to buy the car. I recommend him to anyone who is looking to buy! More

salesman were great!! They were very attentive to our every need. Made the experience less stressful as possible. AB and JB were the best ever!! Thank you guys They were very attentive to our every need. Made the experience less stressful as possible. AB and JB were the best ever!! Thank you guys More

Great experience Everyone was very nice and helpful. Ab Chad helped me to find a car I love! I definitly woud recommend this dealer, they had great customer service. Everyone was very nice and helpful. Ab Chad helped me to find a car I love! I definitly woud recommend this dealer, they had great customer service. More

Excellent! We were very impressed with the friendliness and professionalism we got from this dealership. We hate having to go to dealerships and deal with rude s We were very impressed with the friendliness and professionalism we got from this dealership. We hate having to go to dealerships and deal with rude sales people but AB Chad was awesome and made the whole situation fun and less stressful. We will definitely be back and will ask for AB! More

Aweesome Experience I had the best car buying experience ever. Mr Morris K. and Mr Johnathan "JB" Bradley made me and my mothers day of car shopping Aweesome. Excellent c I had the best car buying experience ever. Mr Morris K. and Mr Johnathan "JB" Bradley made me and my mothers day of car shopping Aweesome. Excellent customer service, attitude and knowledge, great job :-). We were there on Saturday, February 6, 2015, purchased a 2015 Kia Optima aweesome car. I have already referred two others to Ed Voyles and specifically to the two gentlemen above. More

Outstanding Customer Service I really enjoyed the outstanding Customer Service from this sales team. They listen to my concerns and paid attention to every detail during this proc I really enjoyed the outstanding Customer Service from this sales team. They listen to my concerns and paid attention to every detail during this proccess. Me and My husband left greatly satisfied I will higly recommended. More

Awesome experience at Ed Voyles Kia of Chamblee I've purchased 3 cars from Ed Voyles during the past 4 years and I've had a terrific experience each time. My salesperson AB Chad was very knowledgabl I've purchased 3 cars from Ed Voyles during the past 4 years and I've had a terrific experience each time. My salesperson AB Chad was very knowledgable and really knew the car inside and out. He was also bilingual and I'm sure that's very helpful for Spanish speakers. Definitely 5 stars for AB and the rest of the staff that helped. Thank you Ed Voyles Kia of Chamblee! More